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Gambling Commission Fines LeoVegas £1.32 Million

Online gambling operator LeoVegas was hit with a £1.32 million ($1.61 million USD) for violations of social responsibility and anti-money laundering (AML) rules. It's another example of how UK regulators are holding operators accountable by enforcing AML and social responsibility rules to the letter. LeoVegas' violations occurred over a period between October 2019 and October…

Massachusetts OK’s Regulated Sports Betting

Regulated sports betting is coming to the state of Massachusetts after years of political bickering and haggling. The Bay State is now the 36th US State to legalize sports betting (30 state and Washington DC are operational, five states - including Massachusetts have legalized but aren't online yet). Massachusetts' entry into the regulated sports betting…

GBC Offers Operators Tips for Handling Complaints

The GB Gambling Commission recently published a comprehensive guide for operators on the subject of handling customer complaints. Published earlier this week on the GB Gambling Commission's main website, Advice for licensees on improving complaints handling, walks operators through some very basic components of customer service that most operators are probably already familiar with. The…

UK Politicians Call Out Video Game Developers on Loot Boxes

Great Britain’s Department for Digital, Culture, Media and Sport (DCMS) is calling on video game developers to do more to prevent children from purchasing loot boxes without parental consent. The DCMS is not, however, interested in banning loot boxes entirely - not yet, anyways. It's a debate that underscores the fine line between video games…

California Democrats Won’t Endorse Online Gambling Bills

The push to legalize online gambling in California took a major step backwards this week when the California Democratic Party announced that it would not be endorsing any of the legalization bills on the ballot this November. Party officials say they're not against gambline per se, it's just that the bills being offered on the…

GambleAware Warns Pols Not to Delay Gambling Act Review

Will the long-awaited review of England's Gambling Act ever get released to the public? Will the recent resignation of British PM Boris Johnson delay the white paper that's certain to impact the gaming industry indefinitely? These are questions that the UK's number one safe gambling advocate, GambleAware are demanding that UK politicians answer. The organization…