British gaming regulators hit Kindred Group brands 32Red and Platinum Gaming with a combined £7.1 million ($8.8 million USD) fine for various social responsibility and anti-money laundering (AML) compliance issues. The fines show that the Commission is still very much on the job while it waits for the long-promised gambling reform white paper, that's been…
Black market gambling sites are a serious problem, but they're not an excuse for relaxing regulations on legal gambling sites. That's the message UK Gambling Commission deputy CEO Sarah Gardner sent to operators during a recent speech to to Danish regulator Spillemyndigheden commemorating the seventeenth anniversary of the 2005 Gambling Act. Gardner acknowledged the inherent…
In recent public statements, UK Gambling Commission (UKGC) CEO Andrew Rhodes outlined his philosophy on the moral boundaries of his office's responsibilities to UK players. In short, Rhodes says he's interested more in how operators protect players than he is in making a moral judgement about how much players spend. “I’m not saying these operators…
Great Britain may be experiencing no slight political turmoil, but the UK Gambling Commission (UKGC) is still very much on the job, enforcing social responsibility and anti-money laundering (AML) policies. Late last week, the Commission issued a £672,000 ($759,000 USD) to NSUS Limited, the operator of GG Poker for a variety of social responsibility failings.…
Petfre (Gibraltar) Limited is being hit with a £2.87 million fine ($3.06 million USD) for social responsibility and anti-money laundering (AML) failings at Betfred and Oddsking.com. The fine is one of the largest the UK Gambling Commission (UKGC) has issued in quite some time, and shows that the regulator is back in business after the…
Betway Limited is facing a £400,000 ($452,000 USD) for inadvertently advertising its products to children on a website specifically devoted to children. The blunder was accidental, but the consequences, from the UK Gambling Commission (UKGC) are very real for the operator. At the heart of the issue are Betway Limited logos that appeared on the…
While Europe slumbers in the sweet glow of summer holidays, the UK Gambling Commission (UKGC) has been hard at work issuing fines to operators who have stepped out of line. Earlier this week, the Commission issued a £1.36 million ($1.61 million USD) to Spreadex, a UK-facing sports betting and financial trading site for various violations…
Entain, one of the UK's biggest gaming operators, was hit with a £17 million fine from the UK Gambling Commission (UKGC) for a variety of regulatory failures. The company's record-breaking fine also came with a warning that future violations could result in the loss of its license. The £17 million in fines was spread out…
Online gambling operator LeoVegas was hit with a £1.32 million ($1.61 million USD) for violations of social responsibility and anti-money laundering (AML) rules. It's another example of how UK regulators are holding operators accountable by enforcing AML and social responsibility rules to the letter. LeoVegas' violations occurred over a period between October 2019 and October…
The GB Gambling Commission recently published a comprehensive guide for operators on the subject of handling customer complaints. Published earlier this week on the GB Gambling Commission's main website, Advice for licensees on improving complaints handling, walks operators through some very basic components of customer service that most operators are probably already familiar with. The…
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