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AGA survey finds gambling CEOs bullish on industry’s future

Gambling industry CEOs are very confident that their businesses will continue recovering from the economic impact of the pandemic over the remainder of 2021. But while they’re bullish on recovery, they still have serious concerns about issues such as the labor shortage and supply chain issues.

The business bosses shared their opinions in the American Gaming Association’s (AGA) inaugural CEO Outlook survey. Responses to the survey were gathered during a recent Gaming Executive Panel, which included 24 industry leaders.

According to the survey, about half (48 percent) of the executives expect their businesses to continue recovering over the remainder of 2021. Approximately 54 percent think that there will be sustained growth over the six months. (Only nine percent thought there would be a decrease in revenue.)

But not everything looks rosy to the folks in the gambling industry’s executive suites. The survey also found that 71 percent of the CEOs thought that pandemic-related supply chain issues would be a major problem in the coming months.

The top brass also expressed concerns over ongoing labor shortages. A full 61 percent of respondents said that an inability to find workers would have a major impact on their businesses over the remainder of 2021.

Bill Miller, AGA president and CEO commented on the survey saying, “AGA’s inaugural Gaming CEO Outlook reflects the strength of our recovery and consumer demand for our world-class entertainment offerings. The promising outlook is built on our innovation, but like many industries, supply chain and worker shortages continue to slow our full recovery.”

Aristocrat Technologies CEO and AGA Chairman Trevor Croker chimed in on the gambling industry’s resiliency saying, “We are a more resilient industry because of the COVID-19 pandemic. As the gaming industry looks to 2022 and beyond, our impressive recovery will continue to create jobs, support communities, and generate needed taxes.”