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Firstly thanks for the input, Simon.
The questions you raised doubltlessly make a point, but the problem is that BetCris is ignoring almost anything they are asked about.
This case could be resolved relatively easily if BetCris showed ANY willingness to cooperate, which is not happening. They believe the case is not going to harm them, as it is not BetCris who is out of the money, but ME! They need to understand however that this is a big lose-lose scenario for both parties, as I will make sure to spread the word more and louder until they decide to eventually find a solution.
I appreciate webmasters like bb1webs, who try to protect their visitors from places like this! As long as affiliates keep supporting places like BetCris, this industry will be flooded by shady companies.
This matter is far away from being done with! I would also like to point out again that BetCris not only operates a sportsbook, but an online casino as well.
Hi again all,
This is really no different than asking your kids if they ate the cookies from the kitchen.
except there is more work involved in finding the truth. It is there. All they have to do is follow the money and everything comes to light.
What is frustrating is that these places are all suppose to be so up and up and then something in the grey area happens and every single time they do what’s easiest, most cost effective for them regardless of what the “right” thing to do may be.
This is not even a matter of it costing BetChris anything …..other than asking that they hand over money that never belonged to them in the first place….. and if they made the mistake of giving that money to someone else then that’s their problem and they need to be responsible for their actions.
when I think of the kind of money that must cross these casinos and sportsbook desks on a regular basis its very hard to feel any compassion towards their cause when they have so little solid ground to stand as in this situation.
Whenever an online casino or gambling entity does something to tarnish the industry it makes me look bad along with everybody else and it frankly pisses me off because i play by the rules that are set by the very places that then turn around and pull stunts like this … what are you suppose to tell the public?
uh……. well sorry that guy lost enough money to feed my family for a year… but you can trust online casinos. (insert thumbs up smilie here).
…..sigh.
Even though I don’t do sportsbooks, I think I am going to blacklist Betchris for this soon.
My funds were transfered from BetCris to Skybook account# X54230.
-BetCris provided me with this information themselves right after this desaster got caused! I contacted Skybook with this inforamtion but their management claims that “BetCris would possess all information about this problem” and that I “should contact them about it”.
Both operators are denying any guilt, but without BetCris’ missing security checks the problem would have never been caused in the first place.@Dominique 155313 wrote:
Even though I don’t do sportsbooks, I think I am going to blacklist Betchris for this soon.
Thanks for your support, Dom.
I am aiming to get this site blacklisted for dishonesty and missing security standards at as many sites as possible.For anyone who is not interested in sportsbooks, this is the URL of their casino: [url]hxxp://www.betcris.com/casino.aspx[/url]
-Same website…
-Same people…
-Same non-existing security standards…
-Same game.Stay clear of this company and its sister bookmaker.com!
Throughout reading this thread I found it pretty disturbing how Betcris spent more time finger pointing and offering to distribute your private data and logs to any party interested than actually trying to find a resolution. The people promoting sports books should think twice whether they want to continue working with a program like this.
Add me to the list! I ran a promotion on my website in which I give a client a full month of FREE picks in return for at least a $1,000 deposit to an approved sportsbook on my site.
It’s worked out pretty well as I’ve sent NEW clients to a few sportsbooks during a slow time. In fact, it was the second new client making at least a dime deposit in about a week at Bookmaker.
Recently a long-time client made a deposit at Bookmaker, which is BetCris US facing brand.
Because of a clerical error—he listed OffshoreInsider.com (no “s”) instead of OffshoreInsiders.com mistakenly. The other site is merely a parked site. The client contacted Bookmaker directly to clarify which was a simple clerical error.
Bookmaker has refused to credit me with the client, acknowledging he contacted them to clarify what was a very minor typing omission.
Not only do I get screwed out of a referral but knowing the person is a good client, I honored the month of free plays, a $799 package he may have otherwise purchased.
Because I get StatFox feed (a valuable part of the partnership), I may not completely remove Bookmaker from my site, but certainly will never make them part of this successful promotion.
Update:
I am still owed the same sum by BetCris and the house keeps completely ignoring the matter.
After moderator War kindly offered me his assistance more than two months ago, I unfortunately never heard back from him. I have been very busy building my site lately, from where I will give BetCris’ evil actions maximum exposure through my own forum and website as soon as it is running.
Until this dispute has been resolved it will stay on top of the most influencial gambling forums, so affiliates and players are warned!
I will look for more options with them during the weeks to come.
-To be continued…/I discussed this with War when I was in California and he has approached them but they steadfastly deny any monies are due. We can certainly give it another shot.
Thanks for the info, Prof.
BetCris keeps denying responsiblity for handing out my log in info twice without requesting any documents to confirm the identity.
They allowed transfers to another bookie account that was not in my name and did this before any wagering requirements were fulfilled in my betting account. -All of this after I made them aware of the problems and was promised that they “would make sure that noone else will be able to access my account anymore”.
-Oh my, could it be any more obvious than that…???
On top of all, I received “sincere apologies” from their customer support rep “Alex”, but upper management now does not want to know about all this anymore.
Professor, If you have a chance to approach them, I would highly appreciate it! This will be a hard nut to crack but they have the choice of either resolving this fairly or reading nightmarish stories about their operation on the biggest gambling websites. I still have not started exposing them.
BB1 makes a good point, freeze the account and follow the trail of money
It’s obvious Scott and Betcris could care less about doing the “right thing”, as he claims they always do, he just wants to wash his hands clean of this whole situation and keeps pointing to the fact that Tribun admitted in an e-mail that BOS is responsible for this situation by leaking his details, but i’m not sure that’s the case at all, i think that was what Tribun initially thought while trying to find out what happened.
The fact that the player won money playing poker has nothing to do with anything, why would somebody who found “free money” want to give it right back to the sportsbook, that makes no sense, of course they would try to win more money.
Some possiblities here
1 – Someone did illegally take Tribun’s money, so the details of that person should be provided to the proper authorities and this matter should be resolved in a court of law between Tribun and the other person.
2 – Tribun has an accomplice in Missouri and they are trying to pull a scam by having Tribun claim his money was stolen in hopes of being reimbursed by the sportsbook, but that would be a stupid attempt at a scam since nobody would fall for that, and if that was the case Tribun would be facing jail time himself.
I would tend to believe Betcris is responsible for this in some way, that they mistakingly gave another player access to Tribun’s account, and that player could not resist the temptation of taking the thousands of dollars presented to him, kind of like a bank machine error where you’re gifted with many extra dollars that aren’t yours, few people would report such an incident to the bank.
Another thing that Scott made no mention of, which leads me to believe he’s hiding something, is he never mentioned betting patterns, gamblers have unique characteristics and methods of betting, any experienced bookie would immediately know if 2 different players were making bets from the same account, it’s even more noticeable in poker, the style of play, yet Scott mentions that this other player may have been Tribun, that is total crap, many, if not every gambling operation uses some form of player profiling.
Scott did nothing to enhance the reputation of online sports betting sites, and his handling of this matter only discredited Betcris as a legitimate operation.
Why wouldn’t you help this player with this problem, he was one of your players, even if what happened with his info leaking out was not the responsibility of Betcris you should still help him, he’s out $17 000 and you could easily find out where that money went.
Scott also mentions that BOS is responsible for leaking this player’s info, that’s an admission to me that another player did get access to Tribun’s account, so Betcris knows somebody else accessed his account, that makes Betcris responsible, i’m sure login times and IP locations could prove that.
This looks bad on Betcris and reminds me of the old days where fraud after fraud operation were popping up in Costa Rica, and discrediting the entire country while chasing legitimate gamblers away.
Another possibility here is that Betcris perpetrated this whole incident by targeting players with a large balance, or one of their employees who had access to Tribun’s info created an account simply for this purpose, i wouldn’t put a move like this past them, normally i wouldn’t make unsubstanciated accusations but the fact that Betcris made little attempt to find out what really happened here opens the door to that possibility.
I’d like to know what really happened here
I agree with Dom, this is very disturbing.
It bothers me most that Betcris is just writing Tribun off, and closing the books without looking very deep into things. All he’s mentioned is the logs, but has said nothing about having any conversations with that other player.
You’re right, they seem very unwilling to even try to help. Like they just don’t care.
I hope you get your money back Tribun.
I want Tribun to get’s the money back too. The problem is Betcris doesn’t think it’s fair that they pay the same money out twice. I see their point too.
There has to be a solution hiding in here somewhere.
Trib have you considered a civial action against the other party that took your money?
Is it unethical for Betcris or Skybook to send an email to that other player that did get the money, and ask them what their relationship is to this player. Requesting their documents and so on, like a MGS casino would do with linked accounts?
Thanks for you input, Nick & Daera!
It has become more than obvious that BetCris has no intentions to “follow the trail of money” and do the “right thing”, as they claim. In fact they however already “know all details” about the person that received the funds, as confirmed to me by their CSR Alex and Mike Hertz, the manager of Skybook, where some of my funds were transfered to.There is a chance that the old BoS database was indeed used to initially obtain my BetCris account details, however, the new password and log in for my account were given out to the other person again TWICE after I made BetCris aware and talked to them about it for more than an hour on the telephone already!
I sent them copies of my ID, utility bill, etc. to confirm that I am the real account owner, while the other person only needed my name, birthday, and address to receive all the new log in information again.BetCris has all the knowledge and abilities to find out what really happened with these funds. In fact, they already admitted that they know who received the money in the U.S., but now deny having said this again.
Of course BetCris does not want to pay funds twice, but should I be the one to pay for for their mistakes, in a case that provingly resulted from their missing security standards?
As far as legal action goes, I would not only want to take it against the person that fraudulently accessed my account, but also against BetCris themselves for providing my personal details to a third party without requestion any documentation or any sort of proof. I however would only take such step as a very last instance, in case nothing else helps. Considering the amount of the money I got stolen, it is a valid option but unfortunately BetCris is licensed in Costa Rica, which would bring some more difficulties.
There is really nothing I can add to this story anymore at this point, as everything is up to BetCris. I mentioned all details in this thread already, though I understand that its lengthiness by now may confuse people a bit. If anyone still has a question, I will be glad to answer it!
Daera, Dom & Nick, thanks again for posting your ideas and opinions on this. If BetCris eventually stops stonewalling me, I am hoping that we will be able to find a fair solution for this still ourselves, without all the additional struggles. Otherwise I will have to take this further, and I must admit that I am already very close to it. If nothing changes, I will spread the nightmarish word about them more and more.
-And let’s not forget… I am by far not the only player who got his BetCris account accessed by other people due to missing security standards at this company.
