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Rome Audit Update

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Viewing 11 posts - 61 through 71 (of 71 total)
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  • #793634
    Anonymous
    Inactive

    @antoine 195315 wrote:

    I think if anything Rome has come out on top because of this audit. Everyone has seen first hand how responsive and how deeply they care about affiliate concerns.

    100% correct – I completely agree and would back Josh and his team all the way – Affiliates to them are so important and i would recommend them to anyone

    #793645
    Anonymous
    Inactive

    Hi,

    NetGaming calculationg based on the following formula: Bet – Win – Wagering – (Cashback bonuses – Cancelled cashback bonuses) – (Chargeback – Chargeback reversal) – (Return – Return reversal)
    I was under the impression Bet and Wager were the same thing?

    In Triple777s stats, it would make more sense, if you showed Net Loss, and then Top Level Revenue? Because. there would be a clear definition for Top Level Revenue from the fields you have used.

    Deposits – Chargebacks – Withdrawals = Net Loss.
    And then affiliate gets paid a % of NetLoss?

    Is Triple777s being paid a % of Net Losses or Net Gaming?

    @Triple777s 195123 wrote:

    Here are my screenshots for my peers to look at and leave thier opinion on my situation.

    [IMG]http://www.casinoaffiliateprograms.com/bb/attachment.php?attachmentid=507&stc=1&d=1232675230[/IMG]

    #793650
    Anonymous
    Inactive

    Thank you so much!:hattip:

    #793687
    Anonymous
    Guest

    Hi Rome,

    I guess we had bad timing because I did allow time before my second post about your not addressing the issue. I was unaware of the closing of the thread or just wrong … to be honest I can’t remember but I don’t see myself attacking you if you’d already responded.

    all water under the bridge and as Ant said, this really has thrown you into the spotlight. I know for myself as i am very cautious … I wouldn’t have listed you no matter what for another 6 months to a year to see what others said.

    I run a guarantee that I can’t afford to be wrong about a whole lot.

    Now that said, you’ve proven to make changes to be aff-friendly and I’ll list you as soon as I have time … although the way things have been going it might be 6 months to a year anyway but if any consolation you are planned in.

    I won’t make you rich anyway. But considering the attention and positive way you’ve accomodated it … I would rather guess you won’t need me one way or the other in a short time because I can say confidently that programs that produce healthy bottom lines get the first excited and positive discussions as opposed to those that do not which get the first talked about horrid reviews, both in between the lines and straight out and when that happens from seasoned vets … it really doesn’t speak well for that program’s future.

    I have in my ten years seen a lot of programs that didn’t produce healthy bottom lines go from being the toast of the town when first arriving … to now no longer existing … because they couldn’t or wouldn’t be smart enough to realize its a long journey and having loyal partners helps a lot when the chips are down and they inevitably will be both up and down.

    The non-producers just don’t weather the storms because they crapped on all their partners … or were simply so incompetent that they couldn’t convert / keep players … in any case they are no longer here. And some of them I am certain stole enough that it kept them alive for months maybe a year or more … but they were doomed the same as a drug dealer that can’t stay out of his product. Just a matter of when it all falls apart, not if.

    Its simple math if you can keep greed out of the equation. The more you make us … the more we will make you. That simple. but it takes time and the programs no longer with us … didn’t have the patience to stick it out legitimately or lacked ability to control their greed.

    #793734
    Anonymous
    Guest

    Hi Kar,

    She is being paid a percentage of Net Gaming, not Net Losses.

    BR,

    JC.

    kar;195329 wrote:
    Hi,

    NetGaming calculationg based on the following formula: Bet – Win – Wagering – (Cashback bonuses – Cancelled cashback bonuses) – (Chargeback – Chargeback reversal) – (Return – Return reversal)
    I was under the impression Bet and Wager were the same thing?

    In Triple777s stats, it would make more sense, if you showed Net Loss, and then Top Level Revenue? Because. there would be a clear definition for Top Level Revenue from the fields you have used.

    Deposits – Chargebacks – Withdrawals = Net Loss.
    And then affiliate gets paid a % of NetLoss?

    Is Triple777s being paid a % of Net Losses or Net Gaming?

    #793755
    Anonymous
    Inactive

    @GabrielRome 195134 wrote:

    Listen Pat, I can’t and won’t argue with you about whether or not you like our stats.

    Antoine is correct in the fact that our stats are not entirely clear, although affiliates that have been working with us seem to be getting along without a problem.

    Pat, I’m not asking you to work with us, I’m simply asking you give us a fair shake in your accusations. For anyone reading this thread, you are claiming that we are doing something wrong. I have shown you that this is not at all the case, and I think my explanation makes sense.

    The numbers add up, and the stats, although confusing to you, reflect the situation. I will clarify this again.

    November:
    The auditor you sent made a $75 deposit. She won $36. Your net gaming for November shows: -$36. Your earnings for November = $0.

    The auditor’s balance is: $111

    December:
    The auditor made another $75 deposit. This time the auditor lost $6. The net gaming is $6. Your earnings for December = $1.25.

    The auditor’s balance = $111 +$75 -$6 =$180.

    January: Auditor requests withdrawal. Your net gaming = $0. Your earnings = $0.[/quote]

    Hi Gabriel,

    Does Rome carry over negative balances from one month to the next? Because if not, and if you’re paying on netgaming then wouldn’t the negative netgaming have reflected before January when they requested a withdraw?

    What is the exact definition of Netgaming?

    Is it bets – wins – wagered bonuses – chargebacks – returns?

    If affilaites are paid on Netgaming and Netgaming means what I just said, then the actual withdraw wouldn’t affect stats would it? Since we’re paid on the betting and wins/losses and not the deposits and withdraws right?

    I’m sorry if I’m not getting it. I apologize ahead of time if you feel this is wasting your time.

    @GabrielRome 195134 wrote:

    All of this, by the way, distracts us from the original reason of this audit. To check our tracking. Which the above confirms works perfectly, and the 2nd deposits were tracked 100%.

    Distracts you from the original reason of this audit? I thought the original reason of this audit was to verify that stats were being tracked properly. And Triple7’s is questioning whether or not hers are being tracked properly. That IS the original reason.

    I’m not saying stats are not being tracked properly, but if people are confused, can’t you be a little patient with us and explain the things we dont’ understand?

    Thanks Josh and Gabriel for your patience here. :)

    #793817
    guljo
    Member
    Daera;195456 wrote:
    Hi Gabriel,

    Does Rome carry over negative balances from one month to the next? Because if not, and if you’re paying on netgaming then wouldn’t the negative netgaming have reflected before January when they requested a withdraw?

    In principle, we do carry over negative balances. However, the software does not reflect this yet, and, as in the case of Triple777s, a negative balance of Net Gaming became a balance of $0 at the beginning of the new month.

    Daera;195456 wrote:
    What is the exact definition of Netgaming?

    Is it bets – wins – wagered bonuses – chargebacks – returns?

    Correct.

    Daera;195456 wrote:
    If affilaites are paid on Netgaming and Netgaming means what I just said, then the actual withdraw wouldn’t affect stats would it? Since we’re paid on the betting and wins/losses and not the deposits and withdraws right?

    Affiliates are paid a percentage of netgaming. You are correct, a withdrawal does not effect the current month’s netgaming, as you can see in Triple777s stats.

    Daera;195456 wrote:
    I’m sorry if I’m not getting it. I apologize ahead of time if you feel this is wasting your time.

    I’m not saying stats are not being tracked properly, but if people are confused, can’t you be a little patient with us and explain the things we dont’ understand?

    Thanks Josh and Gabriel for your patience here.

    It’s fine, and I never lost my patience. In fact, I explained it over 3 times. It was Pat who lost her patience and said she “gives up”.

    I explained it 3 times, and I’ll explain it 300 times if need be, that’s my job

    I hope what I wrote was clear and that it has clarified the matter for you and Pat.

    If not, maybe I’m not expressing myself clearly in writing, and I’m more than happy to call and explain over the phone. Or, if you’re in London, I can give you a visual presentation.

    And I’ll say this again, because although you may think it’s still on topic, I am sure several people reading this thread will have not read the whole thing, and I want to make it clear again:

    The purpose of this audit was to check if we are tracking players and deposits correctly. Although the original report of the audit believe there were problems in our tracking, after further investigation, we have all concluded that Rome’s tracking of players (and deposits) works perfectly.

    See you in London I hope.

    #793821
    Anonymous
    Inactive

    Thanks for taking time to explain it in detail Gabriel! :hattip:

    #793822
    Anonymous
    Inactive

    @GabrielRome 195526 wrote:

    It’s fine, and I never lost my patience. In fact, I explained it over 3 times. It was Pat who lost her patience and said she “gives up”.
    .

    I think Pat just wasn’t understanding how this all worked anymore than I was from your original explanations. 3 times or 300 times, might not make it any clearer if the formula your program calculates earnings with isn’t crystal clear to us.

    One of the things that threw me off was the definition of netgaming at the bottom of your stats screen.

    And off topic, I was just as confused as a player, trying to figure out how your bonus balance and real balance worked. Since we manually choose which balance we’re betting with. No other software that I’ve played on is like that. New things can throw us seasoned players and affiliates off when it’s laid out different then we’re used to seeing.

    I’m still slightly confused. but I think I’m starting to understand. Thanks again for your reply.

    #793827
    Anonymous
    Inactive

    I’m not sure if it is, since I don’t promote the brand but the Nomenclature for netgaming should be listed somewhere on the stats page, that usually clears up any confusion.

    With all things considered, I’m more apt to give programs that have clear and concise stats the higher visibilty and although it’s not necessarily a deal breaker, I’ve been somewhat dissapointed with the marketing material and stats interface a few times after joining some programs.

    I believe it is Mainstreet that allows potential affiliates to login as a guest to review the marketing material before joining. I’d like to see more programs incorporate this feature.

    #793833
    Anonymous
    Inactive

    @slotplayer 195537 wrote:

    I’m not sure if it is, since I don’t promote the brand but the Nomenclature for netgaming should be listed somewhere on the stats page, that usually clears up any confusion.

    With all things considered, I’m more apt to give programs that have clear and concise stats the higher visibilty and although it’s not necessarily a deal breaker, I’ve been somewhat dissapointed with the marketing material and stats interface a few times after joining some programs.

    I believe it is Mainstreet that allows potential affiliates to login as a guest to review the marketing material before joining. I’d like to see more programs incorporate this feature.

    Here is what it shows Netgaming is from the bottom of the stats page:

    Net Gaming $ – NetGaming calculationg based on the following formula: Bet – Win – Wagering – (Cashback bonuses – Cancelled cashback bonuses) – (Chargeback – Chargeback reversal) – (Return – Return reversal)

    When I read Bet – Win – Wagering I stopped right there and asked myself how you can subtract wagering from bets when bet and wager are the same words basically.

    It should be worded better, and say what they say if you ask them.. which is Bets – Wins – Wagered Bonuses. (not just ‘wagering’ as it now reads on the site)

Viewing 11 posts - 61 through 71 (of 71 total)