- This topic is empty.
-
Posts
-
@bonustreak 192781 wrote:
Well the fact is people don’t read the small print it don’t mean they are ignorant maybe just busy and there is a study done that most Americans don’t bother to read fine print any hoot players just need to be reminded now and then to read the terms and that is what we do on our forum.
That may be the case, but after taking the time to actually read all of my closing documents on my house (which I didn’t want to do) I have no sympothy for anyone having a problem due to not having read the casino terms.
If you don’t look out for yourself then you can bet that the next guy won’t be doing it. I’m just going by what I believe. We all make mistakes, but like I said we are all responsible for our actions and I used the phrase ‘ignorance is no excuse’ because we can all relate not to insult anyone. :hattip:
Only difference is selling a house is a business transaction. People gamble on the internet for pleasure hence why everything should be simplified.
Seriously it should be as simple as popping a game into the playstation or xbox.
Be it business or pleasure catering to laziness is not right and those of you making excuses for those that do not read the terms are part of the problem. Every player MUST read the rules or take the concequenses.
I’m gonna do an unscibscribe because I’m done with this subject so have at it without my backwards way of thinking and let the experts chime in. :hattip:
GamTrak;192833 wrote:Be it business or pleasure catering to laziness is not right and those of you making excuses for those that do not read the terms are part of the problem. Every player MUST read the rules or take the concequenses.I’m gonna do an unscibscribe because I’m done with this subject so have at it without my backwards way of thinking and let the experts chime in. :hattip:
Whatever. :tongue:
Hi again all,
wow, i’ve learned a lot.
But before i write anything further I want John to know i never intended to seem to be picking on him because that simply isn’t the case.
has been pretty free of bonus hunters over the years, sending fewer players with much higher value instead. I like it that way, no one complains and everybody is happy
It is nice isn’t it?
Some excellent points made from all sides and I know I am re-thinking my pov of ND bonuses simply because I have to admit thinking back … it was likely a ND that got me started.that said; things have somewhat twisted from my original point which was why is it that the casino feels threatened by the player when they reach that magic number of $150?
Why force them to cash out and then deposit if they want to continue playing? … if they’ve beaten the requirments. That’s the part that doesn’t make sense to me.
I want to add that John you have the numbers to tell the story … I do not.
So it may be that the current system in place is the best … but I lack the ability to find the logic in it and therefore question it.
If anything I think it can be improved upon by not letting the money leave the casino to such an extent that it is so far out of reach as to force such an intrusion as to having to deposit to play the money back.
I find it curious that as is: it never really asks the player to prove they can actually deposit before they can cashout … it is in fact in direct opposite … they have to cash out and then if they want to play further …….. then they prove they actually have a means to deposit … and if they actually have the ability … then they can re-deposit the $150 and play. If they cannot then they’re rewarded with $150 they were forced to cash out.
”””””””””””””””””
John I apologize because I now realize I approached this all wrong and in my posts made you feel like you had to defend something and in fact it should be approached as that we are partners and as such … seek to better what we already have … and that is my intention so please don’t feel you have to be defending anything.
* I am trying to improve upon this flaw in myself but it won’t happen over night. I’ve had a lot of years to polish and just become aware I need to change.
I’m not sure if you saw this part of my post or not, but I will paste it again just in case anyone missed it….
This is my understanding of why a max cashout is enforced and why it benefits affiliates/casinos:
“I also firmly believe that all “bonus hunters” as many people call them ARE or WILL be at some point in time REAL money players. If you (as a player) are using a “no deposit” bonus, you are a gambler, and in my experience no gambler wants to be limited to the amount of money they can win. At some point in the so called “bonus hunting” phase, a gambler isn’t going to be happy with reaching a difficult playthrough requirement only to be able to cashout a minimum amount. Gamblers gamble because they want the opportunity to win a large sum of money. I believe for this reason that having a maximum cashout on a “no deposit” bonus is a good idea. It encourages and creates real money players in the long run.”
With that said, I can understand the frustration of a player winning $xxxx and only being able to cashout $xxx. However, I think players in general understand that they aren’t getting $15 free with no strings attached (or we’d have a million complaints from people trying to signup, get the $15 bonus, and cashout without ever playing).
The casinos and their affiliates have a responsibility to present the terms of each bonus to the best of their ability, but it ultimately does come down to the player to make sure they understand the terms of any bonus that they would like to use.
Agreed, but…
The incident I described with the player winning the jackpot and not getting it – but the jackpot disappearing from the game, and the player being listed on the site as the winner – that is NOT right.
The casino pocketed the Jackpot instead of putting it back into play. And the player said a distinct “no” about being listed as winner, sionce she didn’t win the Jackpot. It was ignored and she was listed anyway.
This was by the way an RTG.
I agree completely Dom. The player should not have been listed as a winner (especially without his/her consent) and the money should have been returned to the players (whether it be added back to the jackpot or given away in another form).
May I ask which RTG this was? Did you contact the RTG to see what they planned on doing with the money that was removed from the jackpot?
ahhh I just had a nice long post with more info and I hit ‘reply’ and the page timed out on me and lost it.
It’s all good, I think some good convos came out of this argument but I’ll try to give my POV on a few things and hope that helps.
Regarding the popup issue:
If I do the popup the first time, I’m going to receive complaints when I don’t use it for the future and thus far nobody has complained about our system other than to ask livechat how much they have left to wager when it’s available to them in the cashier. I think players feel content knowing they can find it here. So by having the wagering totals in the cashier I think some players respect we have it there.A little more on some stats about the ND.
Most players who wager 100% to 200% of the wagering will usually end up on the bonus ban list at some point so my popup might encourage them to cashin when they can. Sure they are free to do so but over time this isn’t profitable for the casino (but it is for the player). It’s very rare that a player who has met the wagering with a balance over $500 has kept playing and lost it all. Most know their max cashout is $150 so they keep playing because they have the balance and it gives them a chance to try out more games. That being said, their wagering totals and their first cashout on this $150 doesn’t tell me if they will be bonus banned or become my best player but on average ones who wager more end up getting more rewards. Most players when they do end up meeting the wagering have an average balance of $50 so they have to keep wagering if they want to cashin. When all is said and done most players don’t get caught up in how much they have to wager.“that said; things have somewhat twisted from my original point which was why is it that the casino feels threatened by the player when they reach that magic number of $150?
Why force them to cash out and then deposit if they want to continue playing? … if they’ve beaten the requirments. That’s the part that doesn’t make sense to me.”
@nodepositneeded 192899 wrote:
I agree completely Dom. The player should not have been listed as a winner (especially without his/her consent) and the money should have been returned to the players (whether it be added back to the jackpot or given away in another form).
May I ask which RTG this was? Did you contact the RTG to see what they planned on doing with the money that was removed from the jackpot?
The player said she wanted no assistance, it was her business, she just wanted me to know. I was surprised to find it was one of the respectable RTGs. If you PM me I will tell you which, but please respect the player’s request for no interference.
Why force them to cash out and then deposit if they want to continue playing? … if they’ve beaten the requirments. That’s the part that doesn’t make sense to me.”
Makes no sense to me either.
Okay here’s a suggestion
Perhaps altering the way you pay out would help in that like they usually did at MGS casinos … they made sure anybody they were paying … actually had a legitimate reason for being there in the first place. In other words require players to prove they can deposit before you pay them, and that is an accepted standard with online gambling and ND bonuses because I know CR had that for years and probably still does.
I think as Rival’s grow they will probably see a lot of wisdom in the approach that the MGS powered casinos took … and perhaps they made some of their decisions based on the sheer numbers they saw … which I think Rival is in a position to fill.
it might scare off some of the worse of the bonus chasers (those experienced and that know to read T&Cs for things like that you have to prove you can deposit before you can get paid) but shouldn’t be a concern for the uninitiated since they will at some point need to cross this bridge to ever be able to be an asset to the casino instead of a liability.
ps.
I doubt that will be a popular thing because you will hear groins from those who would never have been anything more than a drain on your budget.
ok, I’m lost on the suggestion. Prove they can deposit before they get paid? If they want to cashin the ND they need to make a deposit. When we didn’t do this we had too many fraudulent players and multiple accounts, this has prevented some of that from happening.
If they want to cashin the ND they need to make a deposit.
thats good. I guess I misunderstood how that worked.
Hey Steve
For reasons between you and I only to understand, I GET EXACTLY WHAT YOU ARE TRYING TO FIGURE OUT
So let me explain as this exact thing just happened to me, and I will include why this policy does INDEED hurt the casino more then help.
I was playing at a casino on a $10 new year bonus they awarded me.
The maximum cashout was $100 and the wagering requirements were standard of most casinos online.With a strike of luck I met the playthrough requirements as the countdown hit $0 and since I had hit an earlier jackpot of $900 I was well over the maximum of $100. So obviously now there is no reason for me to keep playing since winning more would be painful knowing I would not get it.
So I submitted a withdrawal. FOr $100. Now here is where Steve’s question comes in.
So now what do I do. I have a pending withdrawal. I can’t deposit. And I can’t play any more.
I either can leave the casino and go play somewhere else….or leave the casino and sign off. Because now I am required to wait for the process of the casino to get my withdrawal and send it to my bank or whatever method I chose and as we all know sometimes that can take 3-4 days.Many times I Have asked the casino support to just leave the $100 in my account, clear out the extra funds, and let me continue playing from then on being the $100 is cash of my own and I am free to lose or win with no retstrictions, and everytime they all say that I have to wait for the process. So then I wait. And you know what happens, I get that money in my online bank and maybe deposit some of it at that casino but almost everytime i have done this I have deposited more then 50% of it somewhere else.
The casino I originally cashed out with had they of done the above suggestions, we all know 9 out of 10 times would of gotten everything back including the bonus monies if not a dpeoist or two on top of that with the way the odds work.
