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CR is using this distraction to their advantage – gotten dozens of SPAM messages promoting their brands the last week!
Not sure there are any honest programs left at all!
@arkyt 251272 wrote:
Not sure there are any honest programs left at all!
Had an epiphany that it’s likely we’ve all been getting screwed over since day dot. There is only ever 100%. Crunch the numbers and what’s left in those instances where affiliates are getting more than a true 25%, things just don’t add up. Just saying!
@arkyt 251272 wrote:
CR is using this distraction to their advantage – gotten dozens of SPAM messages promoting their brands the last week!
Not sure there are any honest programs left at all!
I think if anything the advent of Brightshare and Roxy making these changes has come as somewhat of a ‘Wake up Call’ to many affiliates.
Rewards Affiliates are certainly going to get exposure on my Blacklisted Affiliate Program section.
@Webzcas 251279 wrote:
I think if anything the advent of Brightshare and Roxy making these changes has come as somewhat of a ‘Wake up Call’ to many affiliates.[/quote]
I Couldn’t agree more Dave!
My new attitude is, if a program is not working for me (not having to jump through hoops to get marketing material etc etc for my targeted region), then it’s working against me. If that’s the case then it’s time to rethink who I’m promoting.@Webzcas 251279 wrote:
Rewards Affiliates are certainly going to get exposure on my Blacklisted Affiliate Program section.
I’m sure those of us who have had 1000’s upon 1000’s of players either hoodwinked through unethical cross-marketing by Rewards Affiliates or worse, players not mapped over as promised through Casino Rewards buying other MGS casinos, not to mention rightful commissions stolen from these actions, will very much appreciate the support.
Hi All,
Just got an update from Brightshare management this morning and I’m pleased to say that the discussions are making very positive progress.
More to follow soon!
Thanks
WarrenThe BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.All new Players as of May 1st will be under the new terms as was updated.
We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.
The BrightShare Team
(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.
@Marcia 251288 wrote:
We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
The BIG issue here is it’s tough for everyone. When I signed up to Brightshare over 10 years ago, my contract stipulated, I would be paid 25% for the life of my depositing players or words to that effect.
IMHO if Brightshare/Spiral/Jackpot Factory were genuinely concerned for their affiliates welfare you wouldn’t have blindsided us with these rogue terms to begin with. What you fail understand you’ve trashed the trust factor – that’s all affiliates have and now that’s gone!
The fair and ethical thing is for these new terms to be made active as of the 1’st of May on all new affiliate sign-ups. Anyone signed up previously to the 1’st of May 2013 remains on the original contract agreement they joined under.
Reiterating Brightshare have literally destroyed the trust affiliates have in your program with not only the way this was implemented but the payload of these T&C’s.
Whichever way Spiral Solutions spin this, the trust has already been broken. The terms as they stand moving forward concerning new players referred are predatory and I will continue to warn my visitors as such.
There are also many unanswered questions, but how the management of Brightshare have handled this issue, to me at least, proves they are a program that cannot be trusted and as such, they will remain listed as a rogue program on OCR.
At least for players referred prior to May 1st 2013, the new terms are not now being applied retroactively. But then again, we have to trust Brightshare, that our active historical player base will remain under our affiliate account. Just commenting out loud on something a high profile former director of the Brightshare Affiliate Program alluded to back in December 2012.
@Marcia 251288 wrote:
(*) This is posted on behalf of Marcia
Since all this erupted these posts by Brightshare have been apendaged with “posted on behalf of Marcia”. Whoever is posting this don’t you have a name?
@Marcia 251288 wrote:
she is not available due to personal reasons.
If the truth be known, Macia’s probably been sacked, like our mate Lloyd.
Posted this on many places so far, so if you have already seen it I apologise.
@Marcia 720831 wrote:
The BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.What a load of BS (yer Brightshare) if you cared this wouldn’t have happened in the first place, partners in business communicate with each other, you were trying to screw your partners.
@Marcia 720831 wrote:
We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.More rubbish, and this is why you guys will fall and the good guys will flourish even more now.
@Marcia 720831 wrote:
While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.All new Players as of May 1st will be under the new terms as was updated.
We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.I do not believe this is good enough, some maybe happy with it. You will stay blacklisted on my site, I am not sending new affiliates to you with these terms for them either.
@Marcia 720831 wrote:
We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.
The BrightShare Team
I did contact my manager to close my account last week, and guess what.. no response and its still open.
@Marcia 720831 wrote:
(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.
Why are all these posts on behalf of Marcia, surely you also represent the company, whom is posting?
Even though I’ve yanked all Brightshare casinos, I just checked my stats, I’m now on 15% even though these two players joined previously to May 01.
This account was on 30%, that was the deal cut with Brightshare.
I also have a join account and that’s in the hole over $11K.
Anyway these crooks can go jump cause I am never putting them back on-site, ever!!!
I’ve had a chance to review everyone’s comments on the revisions Brightshare made to these terms.
Although I felt initially as though we were making positive progress (based on the limited discussions we could have with their management during the holiday week in Israel), I agree with the overall sentiment here that the real issue is how these changes were communicated to affiliates.
I am undecided if “all hope is lost” here. While I know there were serious accusations made by the former program director about Brightshare’s overall ethics, these guys could be making a genuine mistake and are trying to rectify it, but again I am not sure of that either yet.
We have the opportunity to find the right outcome here or we can decide on a permanent ban of Brightshare at CAP.
Would love everyone’s thoughts.
Thanks,
WarrenHi Warren,
My view is that Brightshare cannot be trusted and the new terms covering new players referred is not something that I signed up to when joining the program back in 2005.
Putting the allegations made against Brightshare in December 2012 aside, the way Brightshare just steamrollered these new terms onto their ‘Partners’ was in my view a calculated move. In short they knew exactly what they were doing and knew the likes of AGD for one, would resist them, if they ran them past them, before making the changes.
One can only assume that they were hoping the affiliate community as a whole were too fragmented to notice or make enough objections, so these terms would stick.
However, what they have done, is what they deem is the least costly solution to them, to ensure they still can attend and sponsor the conferences, remain on here and GPWA etc.
Bringing them back on CAP as a sponsored program would be giving them the green light and other programs who are monitoring this situation, to stick to the changes ( or implement them in the case of the programs considering making the same predatory moves ) that have been made.
You and CAP must do what you feel is right from both a business perspective and for what you believe this site if for.
However, bringing them back as a sponsor here, as I have also told Michael Corfman for not suspending them from GPWA gives out the wrong signal. To affiliates to whom CAP is meant to be a resource for and to protect their interests and also to the programs considering making retroactive and predatory changes to T & C’s.
I certainly won’t be working with them again as it is clear they do not want a partnership. They just want our traffic and all the proceeds that come with it.
@Warren 251366 wrote:
I am undecided if “all hope is lost” here. While I know there were serious accusations made by the former program director about Brightshare’s overall ethics, these guys could be making a genuine mistake and are trying to rectify it, but again I am not sure of that either yet.
I’d like to be optimistic because frankly, everyone can find common ground if both parties desire it. Meeting people 1/2 way goes a long way in sustaining trust too.
However these T&C changes were given with an offhanded disregard for Brightshare affiliate partners.
Myself and others have been with them for over 10 years but how do they thank us for our dedication and longevity? By blindsiding us with these predatory clauses which not only lower our commissions but effectively bend us all over.
Brightshare/Spiral Solutions/Jackpot Factory History
- Retroactive changes to affiliate agreements which are predatory in nature.
- Accusations of 2 databases, dropping bTags and referred player thefts.
- AllSlotsCasinoUSA players not mapped to affiliates. When it closed busted for redirecting to an RTG casino. As far as I’m aware no USA affiliates received commission from this RTG casino for their players.
- Stripped of eCOGRA seals due to unethical SEO practices.
- Unethical SEO which used disabilities and other bad taste actions to gain serps.
@Warren 251366 wrote:
We have the opportunity to find the right outcome here or we can decide on a permanent ban of Brightshare at CAP.
There is a saying here in Australia which goes like this:
When sh#t is flying some of it will always stick.Meaning, even though Brightshare, Spiral Solutions and Jackpot Factory Group have strongly protested their innocents on everything, I don’t believe in every instance they’re blameless.
In hindsight they should have been accountable for the AllSlotsCasinoUSA debacle. Maybe if they had, we wouldn’t be in the mess now. Just saying
Personally I don’t think there are any valid grounds for giving them yet another chance, not to mention they have trashed affiliate trust big time. In the real world you sc#w up you pay the piper, this is no different.
Hence I say kick em to the curb!
