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Is anyone else seeing a stats problem? Don’t want to be too specific, but there is definitely something wrong.
what… no guest accounts? but many downloads?
No new accounts at all. Downloads, clicks, rev seems fine.
@CGW 179029 wrote:
Is anyone else seeing a stats problem? Don’t want to be too specific, but there is definitely something wrong.
There was something odd last month. I had 409 downloads. 3 times as many as August but 1/2 the new players. Could just have been the tourney though.
However this month no guests/new players as well but downloads.
No new accounts at all in my account either.
Yes.
Huge Issues.
We are checking into this as a matter of urgency.
I’ll get back to you all ASAP today.Thanks for letting us know.
Cheers, Lloyd
@slotplayer 179094 wrote:
There was something odd last month. I had 409 downloads. 3 times as many as August but 1/2 the new players. Could just have been the tourney though.
However this month no guests/new players as well but downloads.
Same here!
We have setup an incoming tracer for All Slots (as a first step) – that will examine incoming traffic and if there is no identifiable banner tag it will log the date, referral URL and target URL. This will pick up any error in tagging and help us to attach these players to affiliates, daily.
The redirector for all our casino sites and sub domains has been fixed. We found problems between the different language sites and fixed them.
We have also added a download preparation script tracer – mg is working in asp – and we have converter to PHP. This script has been updated to log the date, and download page URL – from here he can find any further problems and fix them. Reviewing this daily and fixing all the wholes.
We want to fix all and any wholes as soon as possible.
Please let me know if you see any improvements or problems.
Thank you, Lloyd
Are new players being credited or is all the traffic everyone is sending to brightshare pointless at the moment? Also, did everyone send players for the past week that will never be credited?
Lloyd, I do like your program and think you are one of the best MG but if I had to summarize what you just said above I would put it as: “We have made an almighty mess but we are sorting it out now”.
I’m glad you’re on it but it’s been going on for over a week now. Is only All Slots affected or are all the other brands affected as well? :Cry:
Any update on this? This is a pretty serious issue.
See, i would have panicked but something tells me that players are being tracked.
This assumption is based on the following:
If i check the demographics report i see new players under “#New Players”
Of course the “new players” could be old signup that now is a player?
Hope this is fixed soon
Definitely nothing new.
Update –
1. Sites tracking upgrades on All Slots will be fully completed in the next few hours. All Jackpots is being upgraded next.
2. New players and new guests – this turned out to be a synchronizing failure between us and MG which started around the end of last month. MG are fixing this right now and reports will updated shortly.
I’ll let you all know when this is fixed.
Thanks again, Lloyd
