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NonPayment of players rightfully owed to us!

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Viewing 15 posts - 1 through 15 (of 62 total)
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  • #677027
    Anonymous
    Inactive

    Dear Ellen,

    Allow me to introduce myself, My name is Eilon from the CPays affiliate relations team.

    I would like to take this chance to inform you that neither Liat nor Elliot are working for CPays anymore.

    Regarding your inquiry, i have forwarded your post to Sam and i apologize for all the trouble you’ve gone through in order to reach us.

    I would like to inform you that i will personally follow the development of your inquiry until you receive an appropriate answer.

    In addition i would like to inform you that i can be contacted by E-mail at [email protected] (also MSN messanger) or via live chat at http://www.cpays.com

    Feel free to contact me at anytime,
    Sincerely,

    Eilon.
    Affiliate Relations
    http://www.cpays.com

    #677030
    Anonymous
    Inactive

    Hi Eilon,
    I do appreciate you trying to handle this, but Sam is the person that has not followed through with promises. And if he’s the boss, that doesn’t help me much.

    There is no excuse for Sam to not contact me by now, that last email was on the 10th which is 13 days ago.

    We’ve already pulled down all of Casino Pays casinos and CDPoker. The only way we’ll consider putting CP back up on our sites is to get those 36 players or the most part of them (most of them are rightfully our players) under us OR get enough $$ to make up for what they have produced and will produce in the next several years. AND CP must get their cookies issue resolved.

    #677101
    Anonymous
    Inactive

    Deal Ellen,

    A wise man once said that patience is a virtue.
    And now he’s dead. Look where his patience got him. sneaky2.gi

    Once again i apologize for this terrible ordeal. To be honest, I have been working for CPays for the past year now and this is the first time i’ve encountered such a terrible partner treatment.
    Knowing Sam i am completely positive that all of this is a big misunderstanding – of course not trying to underestimate you in any way.

    Words are weaker than actions and i promise you that i took some actions.
    I encourage you to contact me via messanger – and in anyway i promise you that i have you on my mind and will not rest until this matter will be solved.

    With utmost respect,
    Eilon
    Affiliate Relations,
    http://www.cpays.com

    #677120
    Anonymous
    Inactive

    Eilon, we’re leaving in a few hours for Perth and won’t be home til Monday so messenger won’t work for me the next 5 days. I just emailed you at [email protected], all the emails back and forth between us, whith the details in it, the list of 36 names etc.

    I’ll be online off and on while we’re away so I’ll check for replies over the next few days. Once I get back in town, we can speak on messenger.

    Thanks

    #677152
    Anonymous
    Inactive
    EllenIng wrote:
    Eilon, we’re leaving in a few hours for Perth and won’t be home til Monday so messenger won’t work for me the next 5 days. I just emailed you at [email protected], all the emails back and forth between us, whith the details in it, the list of 36 names etc.

    I’ll be online off and on while we’re away so I’ll check for replies over the next few days. Once I get back in town, we can speak on messenger.

    Thanks

    Dear Ellen,

    I am sorry to say i didn’t receive any E-Mail from you, Altough i am almost positive that Sam has your E-mail stored, i would like to have it myself for a better follow up.

    Please try to send it before you leave,
    In any case i wish you an easy flight and i will keep you posted for updates,

    Best Regards,
    Eilon,
    Affiliate Relations
    http://www.cpays.com

    #677217
    Anonymous
    Inactive

    Edited to say “this darn laptop logged me in under Dean’s alias :(

    Sorry, didn’t see this til we got into Perth. I don’t have the email on my laptop. I will send it to you after Monday when we get home, or did you get it from Sammy yet?

    #677308
    Anonymous
    Inactive

    Dear Ellen,

    Please send me the list as soon as you get back.

    I wish you a safe journey.

    Best Regards,
    Eilon
    Affiliate Relations
    http://www.cpays.com

    #677349
    Anonymous
    Inactive

    I just sent you all the emails between me and Sammy, including the list of players that should be under us.
    Please let me know you received it.
    Thanks

    #677542
    Anonymous
    Inactive

    Eilon,
    I’ve still not heard from you or Sammy………is this going to sit unresolved for even longer? Did you all get the tracking sorted out yet? I know many are waiting to find out as well.

    #677677
    Anonymous
    Inactive

    Dear Ellen,

    I apologize again but i didn’t receive any E-mail from you. Did you send it from westnet.com.au?
    In anyway i would like you to send it again – please try to post it directly in http://www.cpays.com in the contact us section – this will guarantee me receiving this E-mail.
    Please send me the account usernames (CPR…..).

    Try to do it as soon as possible as we would like to resolve this issue as quickly as possible.

    I’m looking forward to hearing from you,
    Eilon
    Affiliate Relations,
    [email protected]
    http://www.cpays.com

    #677678
    vladcizsol
    Member

    Ellen please send them to Elion via PM here at CAP also and retain receipt.

    Elion we would REALLY appreciate it if you get this fully resolved BEFORE the holidays.

    This is a VERY serious issue and I know that all of our affiliates are following this closely. :1Dialog:

    #677700
    Anonymous
    Inactive

    For goodness sake …

    While I do enjoy a good soap opera – I do like the story to move on . .and frankly the delivery / non-delivery of email isn’t enough progress…

    Why not simply send a message using the PM system?
    Add the read receipt and you’ll know when it’s opened?

    That’s surely a great use of CAP resources.
    :thumbsup:

    I’m feeling for Ellen here – and would like this one to have the happy ending for the affiliate.
    sigh.gif

    EDIT :
    Ooppps – I’ve just read Professors reply – and he says the same thing but better. Sorry for replying without reading it all.
    :shhh:

    #677703
    Anonymous
    Inactive

    Ok, I’ve just copied and pasted the last email with Sammy that has ALL the information in it.

    I did just wake up to an email from Sammy (first in 3 weeks) saying I need to give him a list of the CPR numbers as well as aliases which I already gave the list to.

    So now I have to go through a 4 page forum thread and privately PM each and everyone listed to send me their CPR number. When I sent Elliott the first list of 8 or 9 members, it was aliases and he saw right away they should be under me, so why now do I have to take hours and hours to do this work? Why can’t you all do this work, I’m the one getting screwed here, this makes no sense, I mean if I get you these CPR numbers will you then tell me to get their first born son to you too :whoa:

    And why didn’t Elliott say I had to do this 4 months ago? Or why didn’t Sammy just reply saying he needed this 2 months ago? I really feel the run around here.

    #677704
    Anonymous
    Inactive

    And still noone has answered the question if the cookies issue has been solved here yet………I was told it wasn’t and couldn’t be resolved so I’m very curious about that.

    #677744
    vladcizsol
    Member

    Casino Pays, what’s the status here?

    :allears: We’re listening….

Viewing 15 posts - 1 through 15 (of 62 total)