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has anybody else had their account locked after providing the additional info?
this sucks!
@bb1webs 131105 wrote:
has anybody else had their account locked after providing the additional info?
this sucks!
I can log in but I need to edit some info but it doesn’t seem to let me.
i just logged in , asked me to change info , i did , logged out and back in no problem
Locked out too with a twist . Try using password recovery and get “username does not exist”. Anyone had contact back yet with WTF the problem is?
no reply here as yet though I’ve written and called.
Getting signed up for ” quiktender ” as fortune lounge suggested and sent my details too for me, everything has a look of ecocard. Even the registration page inside looks like the one at ecocard today that got me locked out.
Could this be the US solution?I don’t know but not in any hurry to jump out of the frying pan into the fire.
meaning I don’t trust a place that already has some of my money and has locked me out .. to join another skin of the same place.
trust my money with my sponsors more.
I updated my info as well, with no problems of re-logging back in.
@bb1webs 131119 wrote:
no reply here as yet though I’ve written and called.
I got a reply from my email pretty quick but it didn’t really answer my questions, just said I may have entered the date format wrong. (there was no date format it was selected from a pull down menu). I also noticed my zipcode was wrong.
mine was fine after the extra info, any possibility your inb a restricted state? otherwise ill say its just a backend error on thier side?
I think Ecocard is being smart, and trying to avoid bigger problems by learning from the ‘Big E-Wallet’ before them.. ‘Neteller’. Why risk all account holders money along with U.S. account holders in case something went wrong as did with Neteller?
I heard this was coming and it was just a matter of how soon the casinos could get the new QT in place before Ecocard ceased being a funding method for US players. Im happy Eco has been as reliable as it has for us U.S. players/affiliates and I’m not worried about this move. I think it shows they’re thinking ahead. I’m just waiting for an invitation for QT. Hopefully soon.
@belgamo 131118 wrote:
Locked out too with a twist . Try using password recovery and get “username does not exist”. Anyone had contact back yet with WTF the problem is?
The same for me, but I’m not from US.:Cry:
Hi all,
not in a restricted state
finally received a form letter stating
Dear Client,
Thank you for contacting us.
Please let us inform you that new security verification features have been introduced in our system. Therefore, your issue has been registered and forwarded to the Security Department. Security Team is going to contact with you.
Thank you for your patience and sorry for the inconveniences caused.
Please feel free to contact us should you require any further assistance.
Best Regards,
not gonna cut it with me. very distressed.
I can only hope Brightshare receives my request to delay payment until this is resolved.
@slotplayer 131070 wrote:
When logging into EcoCard today it brought me directly to the personal information page asking for additional information.
Anyone else get this screen?
Cheers,
SlotplayerSame Here—don’t know why they need it now after thousands of $$$ in transactions….sketchy.
Hi again all,
finally got my situation with eco worked out and account now back opened.
that said ….. I worry about the future. however i’m taking the chance and having payments made thru them.
hope I’m not sorry.
