- This topic is empty.
-
Posts
-
@FictionNet 250081 wrote:
Are Fortune going to comment on this case?
After all this time I figure they would have already done so if they intended to.
grattag, due to the language barrier I suggest you contact a reputable gaming lawyer in your country who could cooperate with a local partner in South Africa. Alternatively you might try to contact a gaming lawyer in S.A. and ask if he has partners in France. I figure this will not be cheap but it might be worth a try if FL owes you a substantial amount for these players.
You may also contact ecogra but I would not expect much from them.
Edit: Before contacting any lawyer I still suggest checking the South African register of companies to assure the affiliate program is officially located in that country.
@Halelovas 250087 wrote:
You may also contact ecogra but I would not expect much from them.
Don’t waste your time eCOGRA is just a glorified marketing seal which at the end of the day eCOGRA refuse to wear any accountability as I’ve highlighted below:
http://www.ecogra.com/Home.aspx
These requirements are enforced through onsite reviews and continuous monitoring.
Quote:http://www.ecogra.com/About/Overview/OurMission.aspxEnforce industry standards through inspections, reviews, and continuous monitoring of every aspect of online gaming operations, including business efficiency, dispute procedures, customer service and support, responsible gaming measures and fair gaming.
Continuous Means (http://www.thefreedictionary.com/continuous): Uninterrupted in time, sequence, substance, or extent.
However eCOGRA does a back-flip and inserts a hidden caveat out of plain sight which removes all responsibility and accountability for these eCOGRA Seals.
Quote:Safe and Fair Sealit cannot offer 100% assurance that the operation of any games at any given site is at all times in accordance with the eCOGRA requirements. Therefore eCOGRA cannot assume responsibility for the consequences resulting from the use of any Internet gaming site bearing the eCOGRA Safe and Fair seal.
What a sham!!!
@FictionNet 250081 wrote:
Are Fortune going to comment on this case?
Absent people are always wrong…
Thank you for the advice.
Indeed, only eCOGRA Microgaming wind …
I contacted some lawyers in South Africa. I currently negotiating prices. Not easy …I want this case to be a bomb for dishonest casinos.
I’ll let you know.Thank you very much for all your support.
@AussieDave 250083 wrote:
I advised my AM about this thread a few weeks ago so they are aware of it.
They were probably too busy spending money they’d shaved from affiliates in London.
@grattag 250148 wrote:
Indeed, only eCOGRA Microgaming wind …
If an online casino had these statements it would be considered ROGUE :laugh:
Thank you for keeping us updated on this, grattag.
According to the T&C’s of Fortune Affiliates
1.14 “Us, We, Our” means Napier Limited trading as Fortune Affiliates, the exclusive Affiliate Programme provider to The Fortune Lounge Group about which more information can be obtained from the Website;
Napier Limited is napierlimited.com, which is hosted on the Maltese servers of Fortune Lounge (digimedia.com.mt).
Hello everyone and thank you for your advice
Halelovas, you mean that Fortune Lounge is Digimedia Limited ? Their address is at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta ‘Xbiex XBX1011 ?
If this is Malta, I know a French can take charge of my case. So for me, this is perfect.
Can you confirm this information ?
Thanks.
phil
@grattag 250180 wrote:
Fortune Lounge is Digimedia Limited ?
I think some facts need to be established here otherwise people are going to be chasing their tails with wrong information.
Digimedia Limited holds the gaming licenses in Malta. There has also been a change in structure with reference to the old Bella Rock Entertainment Group (aka Carmen Media). Because both Fortune Lounge Casinos (FA) and ex Bella Rock (ReferBack) share the same Digimedia gaming licenses.
- Platinum Play
- Royal Vegas
- Vegas Palms
- Jackpot City
- Gaming Club
- River Belle
etc etc
Ta ‘Xbiex is Malta, yes. However, this is only where the website is hosted any not where the company is registered. I think you are right by contacting Fortune Affiliates in ZA.
Hi All,
This is a once-off statement on this post from Fortune Affiliates.
Fortune Affiliates wants it to be known that we have paid all commissions owing on all French players to all associated affiliate accounts. If anyone has concerns regarding their account, please contact your account manager to discuss them in detail.
Last year Grattag was contacted directly regarding an internal audit that the Fortune Affiliates team carried out on his account. It was found and communicated that all commissions owing to him with regards to French players had been paid.
We did suggest at the time that if he was still concerned about payment for revenue generated by his players that he contact eCOGRA for a full audit; this offer still stands.
Fortune Affiliates is a long-standing affiliate programme that bases all its partnerships on trust and integrity and for this reason completely deny the allegations made in this post.
Kind regards,
The Fortune Affiliates TeamWell done for the reply.
It would appear all has been done correctly and if offer to have full audit with eCOGRA hasn’t been taken it begs the question why?
You may think I’m being naive believing a casino but there has to be trust and we have worked with Fortue Affiliates for quite a while now and have never experienced anything but professionalism and transparent honesty.
Ciao
Kolo@Cristina-Fortune 250522 wrote:
Hi All,
This is a once-off statement on this post from Fortune Affiliates.
Fortune Affiliates wants it to be known that we have paid all commissions owing on all French players to all associated affiliate accounts. If anyone has concerns regarding their account, please contact your account manager to discuss them in detail.
Last year Grattag was contacted directly regarding an internal audit that the Fortune Affiliates team carried out on his account. It was found and communicated that all commissions owing to him with regards to French players had been paid.
We did suggest at the time that if he was still concerned about payment for revenue generated by his players that he contact eCOGRA for a full audit; this offer still stands.
Fortune Affiliates is a long-standing affiliate programme that bases all its partnerships on trust and integrity and for this reason completely deny the allegations made in this post.
Kind regards,
The Fortune Affiliates TeamDo I understand correctly that the players grattag claims to be owed commission for were not referred by him?
If Fortune Lounge now claims that grattag’s claims are untruthful, they could have done so almost three months ago already, by the time this topic was posted. FL are sponsors of this forum and other topics were addressed by them during this period. This silence just raised my suspicions and I do not understand why this topic is not properly being addressed by them.
@ Ecogra: I believe people are aware of their reputation by now. I figure legal action would be the only option to find out who is right and who not in this case.
Playing the Devil’s Advocate here.
@Cristina-Fortune 250522 wrote:
Last year Grattag was contacted directly regarding an internal audit that the Fortune Affiliates team carried out on his account. It was found and communicated that all commissions owing to him with regards to French players had been paid.
With all due respect FA have been accused of unethical practices conducted on this affiliate’s account. Stating “an internal audit that the Fortune Affiliates team carried out on his account” which the audit has been conducted by the entity this affiliate claims to have been cheated by effectively hold no weight at all. Surely you understand that!
@Cristina-Fortune 250522 wrote:
We did suggest at the time that if he was still concerned about payment for revenue generated by his players that he contact eCOGRA for a full audit; this offer still stands.
In so far as a 3’rd party audit and the recommendation eCOGRA conducts such an audit, fact is eCOGRA holds a direct conflict of interest with both FL/FA and for that matter MGS.
This would never be a bonafide 3’rd party audit due to the conflicts of interests held by eCOGRA.
Further more, there is the matter of the Live Chat transcript which clearly show a FL CSR acknowledging that a French player can still wager real money at FL online casinos, even though MGS stated they pulled out of France and stopped accepting bets from French players some time in 2010.
@grattag 248894 wrote:
Look this account:
http://www.casinosguide.net/00000000000-fortune-affiliates/fortune-affiliates-proof-1-royal-vegas.htmtranslation by google:
COPY CHAT:
You are now chatting with Cindy
Cindy: Welcome to the support center. You talk to Cindy. What can I do for you?Me: Hello Cindy
Me: Here, I’d like deposited money to play on your casino because I am a former French player.
Me: but I have heard that you accept more French players?
Cindy: Your account number please?
Me: YES
Me: rvr33333333333
Cindy: For reasons of safety, can you give me your full name, date of birth and email address?
Me: of course: XXX XXXXXXXX 21/00/0000
Me: email [email protected]
Cindy: From what I’ve seen, your account is open at our casino, so you can play without problem. Here is the address: Cindy: http://www.royalvegas.eu/download.casino?ul=fr
Me: this is what I can be sure that you pay me if I win?
Me: You still have a lot of French players who play at home because I still have a few doubts ….
Cindy: You will be paid if you win do not worry.
Cindy: What method for withdrawals want to use?
Me: Neteller
Me: I can assure you that there is still French players who play and setting them well?
Me: I have confidence in you before …. but there are so many rumors then I want you to reassure me.
Cindy: We have a lot of French players. And we pay them as it should.
Me: ok, I trusted you then
Me: thank you, and good night Cindy, and very soon for a deposit.
Me: ahhh another small question
Cindy: A very, very soon but then
Cindy: And good luck
Me: Cindy?
Cindy: Yes, I’m listening
Me: just to know: I have accounts on Platinum Play – 7 Sultans – Vegas Palms your group. I can play as well?
Cindy: Let me see, I have checked.
Me: thank you Cindy, I think I am registered under @
Cindy: They are all active
Me: cool
Me: petitre another question: there are rumors started by administrators French forums and a guide to important games in France. You are blacklisted for them. It seems that you do not pay more money for a long time. So as a player, I asked a lot of questions …
Me: Do you have problems with the directors? you no longer pay membership? oupsss, indiscreet but I am concerned about not being paid as if I win …
Me: more questions after promised.
Me: Cindy?
Cindy: This is information related to business, I can not answer you.
Me: ok, ok.
Me: as long as you pay me if I win I is the principal! thank you for everything.
Me: You would be possible to send me an email with my account number of your other casinos, because long ago I did not play and I do not think most have my account number?
Cindy: One moment
Me: Sorry to bother you …. !
Cindy: vprXXXXXXXXXXX: Vegas Palms
Cindy: PPRXXXXXXXXXX: Platinum Play
Me: And 7 sultan?
Me: it’s okay, I already do with my accounts in these casinos. Thank you for your patience Cindy!
Cindy: I beg you
Me: good evening@grattag 249309 wrote:
TRADUCT BY GOOGLE
Hi,Here is another proof. One of our players based in France is connected to the Platinum Play casino Friday, January 18. He made a deposit of 100 €uros.
Yet Fortune Affiliates has confirmed that he had closed all the accounts of French players. This is wrong.
Unless this is Dr screen capture, it clearly shows the French version of Platinum Play and a player being permitted to deposit and wager in real money.
As an affiliate we place 100% trust in the programs we partner with. We have no other option BUT to take each and every program on their word that they are not up to any funny business.However when issues like these arise, affiliates are going to ask questions and they’re going to expect the affiliate program to address these issues respectfully. While I understand it can take a little while to acquire the facts; given the amount of data presented in this thread, when this information has been verified then no stone should be left unturned.
I’ve found through similar issues based on past doubts held toward affiliate programs, it’s the unturned rocks and the lack of evidence presented which fan further fires, when doubt could be easily avoided by addressing all issues raised in an open handed dialogue.
Providing such a short and extremely late address (OP claims 1’st raised on 01-04-2013) but FA does not respond till the 25/03/2013 IMHO hasn’t done you any favours. Just saying
While I am a long standing FA affiliate and have always believed FA are an ethically driven affiliate program, I also used to trust Wagershare implicitly too. Now that program is black-listed on numerous affiliate forums as are other programs I’d never think in a million years would go bad.
Hence most affiliates are already hyper paranoid. Maybe something you like to consider when and if another issue presents itself on an affiliate forum again.
