- This topic is empty.
-
Posts
-
Thanks for sharing that splinterfree
Do you, or does anyone have a contact there apart from the affiliates@
I guess you can try and discuss this matter with David
I would be surprised though if he is even aware of it…
Hope that helps!
@gamblingbutler 209753 wrote:
I guess you can try and discuss this matter with David
I would be surprised though if he is even aware of it…
Hope that helps!
surprised? i dont think they are that disjointed, but anything is possible.
their aff. department is non-existent practically, and their only sign of proactive support was to send out that mailer notifiying of lower commissions.
i received a reply from someone at pinnacle sports and will soon post here the result of our conversation once it reaches a conclusion.
splinterfree;209764 wrote:surprised? i dont think they are that disjointed, but anything is possible.their aff. department is non-existent practically, and their only sign of proactive support was to send out that mailer notifiying of lower commissions.
i received a reply from someone at pinnacle sports and will soon post here the result of our conversation once it reaches a conclusion.
I agree with you, the program is beyond bad but the bookmaker is good so I will keep them up, since there is hardly a better bookmaker out there imho.
So, please keep us updated with what comes out here…
I have been an affiliate with Pinnacle for over 5 years, and in that time I have referred them over 70 players players, generating over 3.3 Million Dollars in turnover for them over this period. I have been very happy with my conversions, and my profits from this quite strict affiliate program. I never had a problem with the ongoing negative carry over, and the 50% payment once every two months structure – it makes sense for them to be careful and is justified by the great book that Pinnacle is. But this latest change to “Hot/Cold commission structure” is just …so frustrating and disappointing.
When I received the email (as posted in the OP), I decided to let it roll and see how it works out. Afterall, my commission is just as prone to being negative as it is positive – maybe a turnover based commission structure would be beneficial? So I let it run for two months.
Basically, on the old system, averaging out all of my monthly earnings from the very beginning (even the small ones when jsut getting started), I was earning over $1100 each month. Under the new Hot/Cold structure, I earnt $206, then $140 for the two months I tested it.
Not Good.
Worse than that, over those two months, my players lost like $12000 USD, which would have given me a VERY NICE couple of months. The new structure basically lost me $3000+. Talk about pissed off.
So I emailed Pinnacle and asked them to swap me back to the old structure. I had been an affiliate for years, so I clearly met the “3 month” requirement. I attach the emails below:
FROM ME
Hi,
My affiliate account was swapped to the Hot/Cold commission plan in December and after a few months of seeing how it goes, I much prefer the old commission plan i was on.I have been on the normal % losses commission since I joined the Pinnacle Affiliate program several years ago, and have been quite happy with my commissions received the whole time. This Hot/Cold program has in effect cost me a few thousand dollars since it was placed on my account.
Please change my account back to classic 30% revenue share program asap.
THEIR REPLY
Thank you for your email regarding commission structure for your Pinnacle Sports affiliate account. We have recently changed our policy regarding commission structures.Our new policy states that all new Affiliate Accounts must generate a minimum of 30 active players, diversity in player action and consistent referral activity of no less than 30 new funded players during each 90 day period to be eligible for the net revenue share commission structure.
After 90 days, you are able to opportunity to request an account review via email. At that time, if our records show that your account has met these requirements, we will revert your account back to the 30% structure.
We encourage you to consider utilizing the web tools below to help boost traffic and potential referrals.
https://banners.pinnaclesports.com/artwork/index_banner_farm.php
CLICK HERE FOR XML LIVE ODDS FEED
CLICK HERE FOR SAMPLE CONTENT
We are here to assist you, and our goal is to ensure that your campaigns are successful and you are duly rewarded for your efforts. Please contact us should you need additional assistance.Kind regards,
Erica
Affiliate Department
MY REPLY
Really? That seems very extreme to me. Would you tell me just how many of your affiliates actually meet these requirements? Because it seems to me like my most profitable affiliate account has just been closed down on me. Over the past two months I should have made over $3000 USD with this program. Instead I made under $400. My affiliate account has generated Millions of dollars of turn over for Pinnacle and a lot of profit. I promote Pinnacle more than any other bookmaker on my site and have been EXTREMELY happy with how it has all run until this point – even with the most draconian rules in affiliate marketing across the entire gambling industry, I have LOVED pinnacles affiliate program. But now this?My website is a niche website which will never compete with the giant SportsBookReview.com sort of websites. I don’t want to try to. No amount of using the web resources will change that, and it seems unlike that I will ever be able to bring in 30 new players every 90 days no matter what.
Based on this new ‘Policy’ it seems like the best thing I can do is completely reign in my promotion of Pinnacle on my website, because it simply isn’t worth sending the few players there that I can get.
I am VERY upset at this. Please reconsider.
They have not replied to that email, which I sent over a week ago. I take that as a “F*** you”, and assume it means they don’t care about my little site (which may not hurt them, but really hurts my business profitability.
Very Upset indeed.
Shanewow 30 new accounts each 90. day period!…Why not 100 accounts in 90 days Pinnacle ?
Thats just like saying : we dont want affiliates..screw you, unless your site is livescore.com or sportsbookreview.com
Since the Hot/cold system we have not promoted this site at all….They are plenty of other good bookies out there with far better revenue share for affiliates…let me mention a few : Bet365, expekt, partybets, bet24, interwetten, unibet, paddies etc.
@Aegist : Time to remove Pinnacle from your sites :hattip:@jens/bonustip 216319 wrote:
wow 30 new accounts each 90. day period!…Why not 100 accounts in 90 days Pinnacle ?
Thats just like saying : we dont want affiliates..screw you, unless your site is livescore.com or sportsbookreview.com
Since the Hot/cold system we have not promoted this site at all….They are plenty of other good bookies out there with far better revenue share for affiliates…let me mention a few : Bet365, expekt, partybets, bet24, interwetten, unibet, paddies etc.
@Aegist : Time to remove Pinnacle from your sites :hattip:Exactly my thoughts. There is seriously no way I could meet their requirements, and their new commission structure simply is not profitable.
I feel like I have spent years making them money, and now they have decided that they want to keep it all from now on, rather than sharing it fairly according to our original agreement.
There is a big difference between a guy looking to place a few bets and a sharp player that comes from an arbitrage place. The hold percentage for a wise/steam player usually is only 1-2%.. Im surprised You made it as long as you did.
@AK 216384 wrote:
There is a big difference between a guy looking to place a few bets and a sharp player that comes from an arbitrage place. The hold percentage for a wise/steam player usually is only 1-2%.. Im surprised You made it as long as you did.
But the subject of my website is not the issue here. They haven’t targetted me because I refer arbitrage bettors – they have changed the rules on everyone.
And in any case, their previous affiliate structure strongly protected them against any exposure by having ongoing negative carry over and only a 50% payment of your positive balance once every two months.
This new system is a turnover based system, meaning that everyone will earn affiliate payments, even if their players win every single bet. In some regards, this system puts them at more risk than the old system. I guess that risk is just tempered by the fact that when your players lose, you DONT GET **** for it.
I understand Aegist, I have been with them for years. I also was dropped in percentage, The reason they had to do so was based on the determination that they where not making the percentage in return they needed/wanted. Trust me, this is not for your benefit. Kinda hard to pull the plug still isn’t it though.
quick update: They did finally get back to me after my last email (over a week later – which I didn’t expect), and said they would ‘refer this to our management team for review’. Hopefully that is a positive sign.
I can understand that they are a business, and they want to make money. I get that, as I am sure most affiliates also do – we are all businesses of a sort. Introducing this new system makes financial sense to them – but mostly on the level which they sort of claim to be implementing it: Make it the default for all new members, and leave it on the people who don’t perform. The people who create affilaite accounts for their new website, but fail to ever acheive anything.
What I don’t understand is taking it out on your established performing clients. Sure, I’m not a mega super duper affiliate – but I send them traffic. I get constant click throughs every single month. Regular new depositing players. etc. I ‘perform’ as an affiliate.
I guess I am jsut saying that their 30 depositing players each 90 days is simply too steep, and maybe something easier, or a range of criteria which could be met would be better. For example, what if their terms were along the lines of:
5 new depossiting members in 90 days,
OR 100 clicks per month
OR 10 new registrations a month
OR 100,000 turn over a month
OR 10 active players each monthfor example…?
@Aegist 216463 wrote:
quick update: They did finally get back to me after my last email (over a week later – which I didn’t expect), and said they would ‘refer this to our management team for review’. Hopefully that is a positive sign.
I can understand that they are a business, and they want to make money. I get that, as I am sure most affiliates also do – we are all businesses of a sort. Introducing this new system makes financial sense to them – but mostly on the level which they sort of claim to be implementing it: Make it the default for all new members, and leave it on the people who don’t perform. The people who create affilaite accounts for their new website, but fail to ever acheive anything.
What I don’t understand is taking it out on your established performing clients. Sure, I’m not a mega super duper affiliate – but I send them traffic. I get constant click throughs every single month. Regular new depositing players. etc. I ‘perform’ as an affiliate.
I guess I am jsut saying that their 30 depositing players each 90 days is simply too steep, and maybe something easier, or a range of criteria which could be met would be better. For example, what if their terms were along the lines of:
5 new depossiting members in 90 days,
OR 100 clicks per month
OR 10 new registrations a month
OR 100,000 turn over a month
OR 10 active players each monthfor example…?
Im really sorry to hear what you have been going through..
In my opinion, there is no need to try and rationalize with what they are doing. It is a retroactive change to the t&c’s.. that is predatory in my book.
I wouldnt touch them with a 10 foot pole..
@Play 216468 wrote:
I wouldnt touch them with a 10 foot pole..
FFS that’s easy for you to say when you don’t have an existing involvement with them.
I said the same thing about Grand Prive, Cardspike and a number of tinpot us-facing sites too.Doesn’t really help existing affiliates.
In this case Aegist has a solid player base that can be worth thousands of dollars a month – so I think we can see why he’s trying to find a middle path.
:hattip:@TheGooner 216474 wrote:
FFS that’s easy for you to say when you don’t have an existing involvement with them.
I said the same thing about Grand Prive, Cardspike and a number of tinpot us-facing sites too.Doesn’t really help existing affiliates.
In this case Aegist has a solid player base that can be worth thousands of dollars a month – so I think we can see why he’s trying to find a middle path.
:hattip:I didn’t say DONT touch them, I said “I” wouldn’t. :bjsmile:
I can understand why he is looking for a middle path.. but it is sure a shame that he feels he has to.. Im not suggesting he writes them off, just that he doesn’t rationalize with what they are doing, or believe for 1 second that he isn’t being scammed blatantly. Anything short of the terms he signed up on, is plain robbery.
It is especially shameful that Pinnacle is now playing the “quota” card.. any agreement they come to (with quota) will hold him hostage to promote them.. :Cry:
So Ill say it again, I wouldnt touch these greasy hogs with a 10 foot pole..
S.
sure – not involved – thne it’s easy to make the call you have.
But having been innvolved for years – and built up a earnings stream …
Are you saying that you would walk away from 3K per month?
