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Not Playtech. Don’t work with Playtech….except Betfred and Victor
It’s MG and they are CAP certified.
I also enjoy very much (NOT!) being told what constitutes “standard practice” in a patronising tone as if we’re all frickin idiots living in a cave somewhere.
@Goldfinger 147329 wrote:
I also enjoy very much (NOT!) being told what constitutes “standard practice” in a patronising tone as if we’re all frickin idiots living in a cave somewhere.
Well, yeah, but there was a time when we didn’t know, and there are lots of new webmasters reading here all the time…
I was referring to this:
The money was lost whilst playing on another players account and this is constituted as fraud. Therefore the money played on this account remains in the locked account and is handed over to our risk department. This is industry standard practice as players and operators need to be protected from this type of behavior. There may also be a chargeback claim from the players bank so this needs to be considered
They also like to slap the “this is standard practice” label on stuff that may cause conflict so as to say “it’s standard practice so don’t even think about challenging this process”.
Ben , Do you personally know this player who lost the 9k .
Nope, I don’t know the player.
@Casinolisten 147405 wrote:
Nope, I don’t know the player.
I was asking as the casino is probably going to tell you in 2 months that they gave him the money back so as not to have to pay you
@the27offsuit 147420 wrote:
I was asking as the casino is probably going to tell you in 2 months that they gave him the money back so as not to have to pay you
Well, I guess that must be a matter of trust? :sarcasm:
This is the last e-mail I received from the affiliate program. (Some parts of the mail are edited out)
Quote:I have received feedback and can confirm the revenue owed to you is in the $2000.00 region and again this will be paid to you in 6 months time. I know that it is not the ideal situation having to wait 6 months for returns that you earned and I understand your frustration. Please be assured that I will make sure you receive this comm. once the window period is up.Did I miss it, or is there a specific reason the program is not being named here?
Hi all
yes …. first please name the program.
second. this is an issue long a thorn in my side. Provide the player’s email account so you can contact them and find out for yourself the problem. they don’t have to provide it auto….. they can be asked that the casino portal in question is worried about their being treated fairly and wants to contact them to make sure issues are addressed. This is not unfair at all given they ask the player(s) in question that is be okay to give the email to the portal owner in question. after all ….. you’re simply looking after their best interest and have asked permission first before being given the addy.
if programs would adopt this option …. it allows us as portal owners the chance to do many things ….. including checking the integrity of the program in question and at no risk to them since they asked permission to give the email addy. No legit player would say no since they would know they had yet another formidable entity on their side.
if the answer is no ….. then I’d quickly question the program…. and/or the player.
it is quite possible the person in question is innocent since he used his own cc to deposit into his wifes account. be different other way around.
quality programs should very much consider what i’ve said. the respect and integrity they’d accumulate with affs is undoubtedly worth the trouble as I know I’d be all over any such program and promote them aggressively because of the transparancy.
