I lost all my old players?

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  • #606312
    TP2112
    Member

    … or what? All my stats sets to zero (earnings)!

    In earnings report I can choose all months,all years…
    In players report I can choose only October,November and December 2007!!!:Cry:

    Lost all my old players?:sarcasm::confused:

    #755957
    Anonymous
    Inactive

    Same here zero (earnings)!:flush:

    Now account also have stop counting and update the traffic :wavey:

    Crazy problems with Vegas Partner all the time!
    Stats not update,removed players from data base(erro i hope),signups dont count in stats and they do nothing to fix the problems ? why ?

    I have big problems for a year now! they even do NOT come back with the solution they promise!! They told us: “We will also be looking into a solution for compensating our affiliates that expierienced any loss of income.” (Aff links was not working for 6 weeks!)(nothing hapends):santa2:

    It always hapend when affprograms begin changeing in links and software!!

    VP PLEASE GET ALL THISE PROBLEMS FIXED NOW!!!!

    Next step will be remove your program from my sites.

    Sorry last thing i will like to do,but when you do NOT fix the problems or even do NOT come back with some update of problem???
    I DONT THINK I HAVE ANY OTHER THING TO DO THAN REMOVE ALL YOUR BANNERS!!!

    #755966
    Anonymous
    Inactive

    same here
    all is on zero
    :Cry:

    #756278
    TP2112
    Member

    Oh God! All site is sets to zero! I can choose on my stats only 99/98 yrs!!!

    The End of the world is near!!!:roflmao:

    :Cry:

    #756282
    Anonymous
    Inactive

    I noticed a lot of slow stats updates with the Micro casinos this month.. Vegas affiliates seems all screwy as well.

    #756288
    Lucretia
    Member

    Vegasaffiliates does not properly record my stats so I deleted the program weeks ago. I clicked 20 times on the Grand Hotel banner …….0 clicks and my redirectpage was 100% correct. Sorry but recording clicks should not be an issue for a program. Spend a few bucks on tracking software guys.

    Although VegasPartner is working on it (the clicks are tracked though as they claim so) to get get the statsreport updated, I am looking for better options.

    Regards
    Rick

    #756291

    Thank you for your patience during this, we have solved the issue this
    morning with regards to your earnings reflecting zero balances.

    The problem was related to the currency conversion formula,
    the amount was set to 0 which resulted in the amount multiplying
    by 0 which resulted in the amounts not reflecting correctly.

    With regards to all you who have lost all of your old players please mail
    me you affIDs so that I can run a report and look into for you.

    #756299
    Anonymous
    Inactive

    lost all of your old players

    Is there a place in reports that shows old players? I have never seen that so I wouldn’t have a clue with the exception that in my mind I wonder what has happened to them.

    #756332
    Anonymous
    Inactive

    Thanks earnings have update today! :hattip:

    Please also take a look on the traffic stats problems.
    Hits, downloads and signups did still not track ok on my account.

    #756344
    TP2112
    Member

    Stats issue fixed also for me! Thank you Conrad!:tongue:

    :santa2:

    #757654
    Anonymous
    Inactive

    When will traffic stats problems BE FIXED??
    Hits, downloads and signups did still not track ok on my account.:flush:

    IT IS NOW 4 MONTH AGO I FIST TOLD YOU ABOUT MY TRAFFIC STATS PROBLEMS !!!!

    WHAT DID YOU DO TO FIX THE PROBLEM CONRAD??

    #757672
    Dcbonus;149526 wrote:
    When will traffic stats problems BE FIXED??
    Hits, downloads and signups did still not track ok on my account.:flush:

    IT IS NOW 4 MONTH AGO I FIST TOLD YOU ABOUT MY TRAFFIC STATS PROBLEMS !!!!

    WHAT DID YOU DO TO FIX THE PROBLEM CONRAD??

    Please could you be a little more specific as to what is not working for
    you? I need more information if I am to help you properly.

    To answer your question about what we have done to resolve the stats
    issue, we have done the following:

    1. Reverted our tracking method back to it’s original status prior to the
    Microgaming update that affected the tracking of players. Players are now
    linked to affiliates from download and not registration.

    2. We have set the replication of the data from our servers to the affiliate
    website on a 4 hour cycle, to ensure that all earnings filter down and
    reflect correctly.

    3. We have resolved the issue where the earnings were being multiplied by
    0 during the currency conversion phase, that resulted in the earnings
    reflecting 0. This no longer happens.

    If anyone feels that their stats aren’t reflecting accurately, then I need
    details as to what is going on. Please don’t come onto the forum and say
    that something is not working without providing me some justification.
    We have tested and tested everything that was changed and we are
    confident that everything is working as it should. How is it still not working?

    #757673
    Lucretia
    Member

    Thanks Conrad !

    my stats are ok!

    Traffic and player count stats are ok too!

    Best wishes for 2008.

    Regards
    Rick

    #757680
    TP2112
    Member

    Stats working properly!

    THANKS CONRAD!

    Happy new year to all!:hattip:

    #757761
    Anonymous
    Inactive

    @Vegas Partner 149549 wrote:

    Please could you be a little more specific as to what is not working for
    you? I need more information if I am to help you properly.

    Conrad why are you type that ??

    You know i have told you 100 times about my stats problems…

    I have now added my stats so you can se:
    http://www.vegaspartnercasinos.com/banner/VP.MISS.JPG

    Look like Earnings update ok now for most of the casinos..

    But my account did STILL not show Downloads and signups ok.

    Crazy Vegas and PrimaPoker DID NOT COUNT THE SIGNUPS…??

    Crazy Vegas, Sun Vegas, 777Dragon, PrimaPoker and CasinoUS
    DID NOT COUNT THE DOWNLOADS…??

    Also my old CAMPAIGN dont track ?? also look like players from old CAMPAIGN are gone ??

Viewing 15 posts - 1 through 15 (of 31 total)