Thread: Trouble with contact

I have some questions about my affiliate account and emailed nedplay last week.
The first email returned because the email adress on the website is somehow wrong.

I still had the email adress from when I signed up, that one worked but I am still waiting for a reply over a week now.
Also a player I reffered also has problems cashing out, is waiting a week for her money now.

I don't know what is up with all this, but it is not a good start I believe..

Can someone from Nedplay please PM me so they can answer my questions?

Hello ByeByeBaby,

Please contact Rick at rick@nedaffiliates.com, or me (Robin) at robin@nedaffiliates.com

I will respond to any questions as soon as possible

Please contact us with all player related issues. Please mail me the players name and I will personally make sure these issues will be resolved straight away.

Kind Regards,
Robin
NedAffiliates

Originally Posted by Nedplay

Hello ByeByeBaby,

Please contact Rick at rick@nedaffiliates.com, or me (Robin) at robin@nedaffiliates.com

I will respond to any questions as soon as possible

Please contact us with all player related issues. Please mail me the players name and I will personally make sure these issues will be resolved straight away.

Kind Regards,
Robin
NedAffiliates

Both email adresses return in error, mailbox dosent exist.
The email account that you
tried to reach does not exist. Please try
double-checking the recipient's email address for typos or unnecessary spaces.

Originally Posted by Aladdin

Both email adresses return in error, mailbox dosent exist.
The email account that you
tried to reach does not exist. Please try
double-checking the recipient's email address for typos or unnecessary spaces.

Hi Aladdin,

I am in the process of getting in touch with Robin.

As soon as I get into contact with them I will let you know what is going on.

Kind Regards,
Yvette

Yvette, Thank you for your email.

If you speak to him, please ask him to check my account for pymenth.
account: g o k j o y

I geth again error in his eu email:

Subject: Fw: Paymenth request
Mail delivery to the following recipient has finally failed:
robin@nedaffiliates.eu
Last reason: 550 5.2.1 Maibox disabled, not accepting messages

Originally Posted by Aladdin

Yvette, Thank you for your email.

If you speak to him, please ask him to check my account for pymenth.
account: g o k j o y

I geth again error in his eu email:

Subject: Fw: Paymenth request
Mail delivery to the following recipient has finally failed:
robin@nedaffiliates.eu
Last reason: 550 5.2.1 Maibox disabled, not accepting messages

Yes, I tried it again and it didn't work for me this time. I will keep trying to get a hold of them.

acording to CM , Robin has left the building and Nedplay will be taken over by a reputable group,
wich in the end will/could make thing better and ok

Nedplay- payment issues - Page 11 - Casinomeister's Online Casino and Poker Forum and next posts

Any idea who this group will be? Any contact info on them?

If someone gets teh new contact details can you send them on as I also need to get hold of them

Hi Guys,

Just to confirm that 32Red have aquired Nedplay Casino and will be working through any outstanding payments to affiliates.

I have posted more details here, but in the meantime any affiliates with outstanding payments should contact us at support@nedaffiliates.com.

Many thanks

Mark