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Now I know most of you here dont even wanna hear about referback, but non the less I have been giving them some traffic.
Now as I look at the May stats I am very confused as the “general casino” stats show I have 99$ made for the month.
Poker stats show that I have made 150$ on CPA and the rake(116$) is 34$ on the negative because of the CPA.
Thus far all is ok, but now as I take a look at the stats that tell me the income of the month I can see only the 150$ CPA plus balance brought forward from previous month.
Now the REP says that the 99$ is the same as the rake on the poker and that is not true as the rake is 116$ so the numbers dont come even close. This all started as I noticed I had a player that has deposited over $1000 this month and I asked how come the revenue is only 99$ so they said it´s because it is a poker player… hmm… and now the numbers dont match?? I have wrote the affiliate manager for several times now and the message doesn´t seem to get through as he sticks to the poker explanation and now he raised the issue to concern the previous months balance and that has nothing to do with May… heres a quote of his post:
“The amount of $99 was not a final payment amount and decreased to a final amount of $42.11 at the end of April 2004 before you were paid. The casino accounts that were active in April 2004 had no activity in May 2004 and this is why your payment for May will include your CPA and the balance brought forward.”
No activity in May… well heres the May stats of theirs:
Number of visits: 154
[Visits to ReferBack = 4]
Number of downloads: 16
Number of Guest accounts: 1
Number of Real accounts: 5
Number of new Real accounts Purchasing: 1
Total number of purchasing accounts: 6
Number of Active Real Accounts (New & Old): 4
Number of Closed real accounts: 0
Commission from new Real accounts Purchasing $: 95
Current balance $
(25% of nett revenue): 99And this is the Poker:
Net Commission Due
116.92New Active Players CPA Due
150Total CPA Due
150Closing Balance
-33.08Total Payment Due
150Now is that no activity in your opinion? May stats clearly show the 99$ – I just dont get it.
Seems odd to me or maybe I am just sooo stupid that I cannot do the math
I was planning to give them a real go at this, but hey if the stats are this messed up I will say in real gansta style: “Forget about it!”
Mike 76,
I noticed that also, there is some error in there stats when you check your poker earnings thru the stat summary report or so it appears but I attribute that to there complex stats.
Referback goes out of its way to offer some of the best stats for affiliates, I wish other programs did the same.
I wouldn’t doubt the integrity of Referback for one second. You where payed, what you where owned.
I guess you are right about the fact that they are honest, but the fact that the stats are somehow mixed up leaves a lot to improve on.
I admit that they are very fine stats as long as they work, but the most troubling issue here is that the affiliatemanager cannot take the time to see what the problem is noe explain it so that I could see where we are going – maybe it is just too much to admit that there was an error on the stats.
What happened to Judith and who is Cobus?
Anyone else lost their relationship manager?
Ok, now I got the right response from Referback as well. They now had the accounting apartment checking it out and as you said Bluebook the error was theirs and the stats were mixed up. Well I aint too worried about not getting the “extra” 99$ as that is crumbles in matters of revenues so I will still continue giving them traffic, but I am hoping for some improvements in conversions.
Originally posted by Dominique
What happened to Judith and who is Cobus?Anyone else lost their relationship manager?
I received an email from Referback saying she was on vacation.
Hmm, thank you. I think referback mails must be falling prey to my spam guard. I can’t remember getting anything that was bulk from them in a long time…
Thanks for the info. These spam guards can be more trouble than they are worth if you are in business.
Quote
Anyone else lost their relationship manager?
Yup, my affiliate manager Shane was changed too Dominque …maybe they are cutting staff after webmasters stopped
sending them traffic due to poor performance.
:rolleyes:
I know a lot of us dropped them over a year ago – FUNNY thing with me was as soon as I dropped them – removed ALL links – I started seeing performance – absolutely crazy –
“impossible” crazy as far as I was concerned!lol … the same thing happened to me arkyt
its the old send no traffic make more money trick … I made
a few hundred bucks last month like all the other months
… I’m afraid of sending them traffic because I might start to loose
money !
:rolleyes:
Another webmaster pointed me to the rb t&c regarding poker CPA:
Active Poker Account: An account is classified as an Active Poker Account in the calendar month in which either of the following criteria are met; where a Unique Poker Player has made their first successful purchase and has played at the poker room/s using such account OR where a Unique Poker Player has raked their first 150 hands.
CPA Claw-Back Sum: Is the sum paid to You upfront when a Customer becomes a player with an Active Poker Account. The sum shall be set-off against your future commissions until the sum paid to You hereunder is recouped by the poker room/s in terms of clause 5.2 below.
So it is NOT a CPA really at all is it? Gonna have to look into this further…
Quote:5.2 Calculation of Poker CommissionYou will earn Poker Commission based on:
The Poker Net Rake (Gross Rake less Bonus-Cash Items less Fraud); and/ or
The Net Rake generated by Second-tier Affiliates.Calculated as follows:
If in the calendar month the Poker Net Rake generated by You is less than or equal to US $5,000.00, You will earn 25% Commission on the aggregate Poker Net Rake.
If in the calendar month, the number of new Active Poker Accounts acquired by You is greater than or equal to 11 Active Poker Accounts and the Poker Net Rake generated by You, is greater than US $5,000.00 , You will earn 30% Commission on the aggregate Poker Net Rake.
If in the calendar month, the number of new Active Poker Accounts acquired by You is greater than or equal to 16 Active Poker Accounts and the Poker Net Rake generated by You is greater than US $20,000.00,You will earn 35% Commission on the aggregate Poker Net Rake.
If in the calendar month, the number of new Active Poker Accounts acquired by You is greater than or equal to 31 and the Poker Net Rake generated by You is greater than US $40,000.00, You will earn 40% Commission on the aggregate Poker Net Rake. Note: this is a Time Limited Offer and maybe subject to change.
In respect of Second-tier Affiliates, You will earn 2% of the Poker Net Rake of such Second-tier Affiliate.
Note: In each calendar month, You need to meet both the Poker Net Rake and the Active Poker Account requirements in order to earn the set Poker Commission level. Should You not meet both the Poker Net Rake and the Active Poker Account requirements, You will earn the lesser commission level.Calculation of CPA Claw-Back Sum
The CPA Claw-Back payment is based on the number of raked hands generated by Active Poker Accounts that You acquire. You will be paid the CPA Claw-Back Sum of up to US $150.00 on a per Active Poker Account basis. Thereafter, a variable sum will be deducted from your future commissions until such time as you have repaid the CPA Claw-Back Sum. In amplification hereof:
A CPA ClawBack Sum of US$50 will be paid for every Active Poker Account acquired.
You will earn an additional CPA ClawBack Sum of US$50 if and when that Active Poker Account rakes over 300 raked hands.
You will earn an additional CPA ClawBack Sum of US$50 if and when that Active Poker Account rakes over 449 raked hands.
The CPA ClawBack Sum will be paid along with any other monthly commissions due and will be set-off against your Affiliate Poker Commissions at a “total” level and not at a per player level.
There is no time limit for the repayment of the CPA ClawBack Sum by You.
Poker Commission from existing Active Poker Accounts will be used to set-off the CPA Claw-Back Sum of new Active Poker Accounts.
This above mentioned CPA Claw-Back Sum will be subject to review on an Affiliate case by case basis. The CPA Claw-Back Sum will not be given to any Affiliate found to be abusing this CPA Claw-Back.
In respect of Second-tier Affiliates, there is no CPA component.Balances carried over
In the calculation of Commission where Net Rake is negative due to Customer Free Cash Items and/ or Cash Items and Fraud costs, negative balance will be carried over and will not be set to zero. We reserve the right to change the Commission schedule and method of calculation of Commission.
Balances carried over
In the calculation of Commission where Net Win and/ or Net Rake is negative due to Customer winnings and/ or Non Cash Items and/ or Cash Items and/ or Progressive Contributions said balance will be set to zero. A negative balance due to Fraud costs will be carried over.
Well you are right about that deaning, the so called CPA is basicly worth nothing – it´s just a scheme to make the things look more promising. I did point this out, but I think nothing will come from it.
Actually, I think this is supposed to be a help in advertising outlay.
See, Poker as well as Bingo has some “time delay” built in.
Most players play for free for a while to get a feel for it and then start paying.
I have been complaining for some time that I prefer to see a combination CPA/% in Poker and Bingo to offset the initial advertising outlay.
The player I buy today will not likely play today but will play lateron.
Clawback is I suppose a version of this combination, but a complicated one.
Maybe a better idea to keep it simple.
I think their CPA offer is excellent… in fact it’s both CPA and revenue share, you’ve just got to pay-back the CPA before you start getting the revenue share – best of both worlds really since you never have to pay back the CPA if your players never make the rake back (in other words, if your players suck, you’ll essentially be on a CPA deal, if your players are good, you’ll end up with a bit extra).
I’d much rather get the money sooner rather than later, even though my poker revenue stats are something like -$340, the fact that they’ve already paid me that money instead of having to wait 3 or 4 months or something is quite cool)… I’ll give it another couple of months before I make a final call on it, but so far I really like it.
