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  • #605603
    Anonymous
    Inactive

    If one of our players makes a big win during the month, when and where is this shown as a loss in our affiliate stats?

    What “EXACTLY” does the withdrawals column in the player reports stats represent?

    Please answer both questions

    Thankyou

    #752106
    Anonymous
    Inactive

    Hi,

    @OddsOn 142667 wrote:

    If one of our players makes a big win during the month, when and where is this shown as a loss in our affiliate stats?

    a big win wont show in your stats, however, once the player withdraw the amount he won, you will see it immediately under your withdrawal column, as our stats are based on real time stats.

    The reason why you don’t see winning is because it is still money in the system and we are waiting for the player to request the money, so we haven’t paid the player yet, therefore will be unfair to take it out from your account before we even pay anything, as the player can still play and use this money. So only when we pay players their winnings then the payment will show in the withdrawals column in your affiliate account.

    @OddsOn 142667 wrote:

    What “EXACTLY” does the withdrawals column in the player reports stats represent?

    Thankyou

    It represent the money paid to the player, money that the casino/bingo pay to the player, it can be his/her winning money or his deposit back, according to his requests, and the amount he requested.

    e.g a player that won $20k but only request $10k and once we pay the $10k immediately you will see withdrawals of $10k in your affiliate account.

    Hope that helped,

    Cheers, M:wink-wink

    #752121
    Anonymous
    Inactive

    Hi,

    Thanks for your reply.

    My concern is I was told that a player can only withdraw $2000 at a time, so $2000 a week.

    Now, if that is the case and someone wins $8000, they might take $4000 out one month and then $4000 out the following month.

    This basically leads me to have a losing 2 months as an affiliate in a row, whereas in fact the player was only a losing player for me in one month.

    It is a different sysyem to how most affiliates work.

    Thanks

    #752936
    Anonymous
    Inactive

    Hi OddsOn,

    sorry for my later post, I must have missed this one.

    but like I emailed you before, it really depends on the player, his payment option his loyalty level his location and many more aspects that determined the amount he request or possible for him to withdraw, also all players are different and it is really up to them to choose how much to request and which method to use and we respect that.

    as per your affiliate account, you win some you loss some, but any casino have to honor those who won fair and square and the method they chosen and the amount they requested, so if you send real players that also win sometimes you can be sure they will come back to play more, this is how it works everywhere well at least in all the decent sites I know about.

    MM :wink-wink

    #753090
    Anonymous
    Inactive

    You mention players winning and having to be paid,,,that is 100% as it should be and nothing to do with the issue Im talking about,

    My gripe is that if a player wins $20,000 and withdraws it all out,,at your limit of $2000, a week or so, that one win in one month, leads me to potentially 3 losing months (or very poor months) as an affiliate. Losing any profit from new and other existing players during those 3 months.

    PLUS from your stats, we have no idea of how much the player has won until they withdraw. So how do I know when the withdrawals are likely to stop. I dont.

    Your system is therefore a form of negative carryover.

    #753162
    Anonymous
    Inactive

    Hi OddsOn,

    Revenue Giants DO NOT carry over a negative balance!

    Please let me explain, A negative carry over is when your affiliate account is based on the loss and win of your player activities. i.e. your earning will be based on the life time activity of your players.
    For example; if a player win in month 1 $10k you will have a negative balance in month 1 and if he will lose $5k in month 2 when the affiliate program carries a negative balance then your earning for month 2 will be negative even though now the players lost money (net gaming -5,000) however if the affiliate program DO NOT carry over a negative balance like Revenue Giants, in month 2 you will earn for a net gaming of $5k and month 1 will not be calculated at all.

    Per your individual case, your player won $8,800, which he then decided to withdraw 3 times with his preferred payment method, while playing with the remaining:
    1. 1 Oct 2007 $2,000
    2. 10 Oct 2007 $2,000
    3. 16 Oct 2007 $1,105.25

    All were paid in the month of Oct, so I don’t understand what’s the issue here, as in your account the only negative balance you will see is for Oct, and not 3 months as you suggested.

    You cannot see the winning of a player because this is still NOT considered to be money that you lost therefore, will not be fair to include it in your affiliate account, because we haven’t paid anything to the player yet, this system works the same in most of other affiliate programs, you can see the withdrawals amount and not the winning.
    As if in your case I will show you the winning it will be $8,800 however, the player played with $3,694.75 and only requested $5,105.25, so the only fair thing to show you is the money that was paid to him.

    I do hope referring to your individual case help you understand it better.

    Cheers,
    Malci:hattip:

    #753276
    Anonymous
    Inactive

    Hi,

    Please clarify, what happens if a player deposits say $100 and wins $20,000 in October, and then stops playing and withdraws $2000 out every week (over 10 weeks).

    Does each of those $2000 withdrawals count as a loss in my stats each week or do only the withdrawals within the first calendar month (October) count as a loss on my stats?

    Thanks

    #753277
    Anonymous
    Inactive

    I wouldn’t mind a clearer explanation of this for future reference

    I believe OddsOn is saying what if his player decided to withdraw part of their winnings in October and the rest in November, would he be financially punished for your withdrawl limits

    ie…

    If player wins $8000 in October and withdraws $2000 in October, his commission for October will likely be in the negative

    Then in November his commission is $1000 for example, but player who won in October decides to withdraw another $4000, will he get payed the $1000 commission for November or will his commission be negative again because of the withdrawl

    It’s a valid question because it’s a form of negative carryover and could apply to any other program, assume you have a player that hits a huge score of over $100 000, and the casino can only payout in $5000 maximum increments, that could leave the affiliate in a huge hole for months to come, even if the affiliate program doesn’t have negative carryover

    I hope i explained that clearly

    The confusion here for me is what u said about the withdrawls, from what i read it would appear that if the player withdrew money in November it would effect the November commission even though the money was won in October.

    #753385
    Anonymous
    Inactive

    @OddsOn 144222 wrote:

    Hi,

    Please clarify, what happens if a player deposits say $100 and wins $20,000 in October, and then stops playing and withdraws $2000 out every week (over 10 weeks).

    Does each of those $2000 withdrawals count as a loss in my stats each week or do only the withdrawals within the first calendar month (October) count as a loss on my stats?

    Thanks

    Theoretically it’s possible. Practically very unusual, plus your earnings are based on monthly commission and not weekly.

    #753391
    Anonymous
    Inactive

    Thanks Nick777,

    OddsOn let me add something to clarify it even more, after talking to Nick777, perhaps to address our main misunderstanding; There is not such a thing as a site rule of minimum payout of $2k for our players. your player chose a US virtual card which have a limit on it of $2k. (from the card provider not from us).

    Also, if I were to reduce winning from all affiliates accounts, what will happen is that I will most likely loss all my affiliates while all accounts will be constantly negative.

    the money which is not being processed nor coming in or going out of the player account is not relevant to neither of us and shouldn’t be reflected.
    it is only real money for the player and it is up to him to decide how he would like to use it, therefore if he wants to withdraw we (operator + affiliate) both loss real money so we share this real money loss at the time we pay him (withdrawal time) if he decide to play it off then no one lose, so why to remove the winning from your affiliate account as this money stayed in the system.

    I do hope this clears it up.

    MM:hattip:

Viewing 10 posts - 1 through 10 (of 10 total)