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Well, I checked a couple different softwares. The Sands keeps it simple, they have more bonus conditions but nothing talks about not paying winnings, just not giving bonuses:
“Sands of the Caribbean® ” is a registered Trademark of Peak Entertainment, NV, Ltd.
Please check with local authorities regarding gambling in your state, territory, or country.
Each player agrees that he/she is SOLELY and SEPARATELY responsible for complying with the laws of their jurisdiction.
Where specifically prohibited by law, players are encouraged to play for free in the practice mode.
The Sands of the Caribbean® is not affiliated in any way with Sands of Atlantic City or Sands of Las Vegas.
Copyright 1997-2003 Peak Entertainment, NV, Ltd.
All rights reserved.
English harbour is too long to copy:
http://www.englishharbour.com/terms.asp?id=index&act={A0900BEC-AB63-45C7-82F2-43B763C05E08}
Not as nice as the Sands, but not as bad as the playtechs.
Here is an RTG:
The Company reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation will be credited to your credit card and/or sent to you by check. However, the Company reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Casino account in any of the following circumstances: · If there is evidence to suggest that you have more than one active account for the Casino; · If the name on your Casino account does not match the name on the credit card(s) used to make purchases on your Casino account; · If you participate in a Casino promotion and cash-in before fulfilling the requirements of that particular promotion; · If you provide incorrect or misleading registration information; · If you are not of legal age; · If you reside in a jurisdiction where participation in the Game is prohibited by law; · If you have allowed or permitted (intentionally or unintentionally) someone else to play on your Casino account; · If you have not played at the Casino on an individual basis for personal entertainment only (that is, you have played in a professional sense or in concert with other player(s) as part of a club, group, etc.);· If you are found cheating or if it is determined by the Company that you have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the Casino; OR · If the Company should become aware that you have played at any other on-line casino under any of the circumstances set out at I) to X) above
Originally posted by bb1webs
I just have to wonder what % of players are scared-off by reading these terms.
I would surmise that a very large percentage of players DO NOT read the terms. I think This is one of the reasons why retention is so bad at many online casinos … they dont read and then they find themselves caught up in a dispute of some kind.
Personally If I actually read those terms I wouldnt want to play. Im a plug and play kind of guy – screw the instructions.
Originally posted by arkyt
I would surmise that a very large percentage of players DO NOT read the terms. I think This is one of the reasons why retention is so bad at many online casinos … they dont read and then they find themselves caught up in a dispute of some kind.Personally If I actually read those terms I wouldnt want to play. Im a plug and play kind of guy – screw the instructions.
Hi Arkyt,
You couldn’t have said it better
I have been a player most of my life and I do enjoy online casino gambling occasionally, but man it’s frustrating business sometimes. Last time I checked into a new casino I was very dissapointed in the way matters were handled. Here’s what happened; I joined a new casino and deposited my first deposit – played the money and bonus away and deposited the same sum as previously(no bonuses).. well I played on and that was gone too.. well I took a third shot at it and deposited the same amount again.. well luck was on my side and I managed to double all my deposits – yippee! 
Well, I then withdraw the money, few days go by and I receive a email telling that I cant withdraw because I have not wagared enough!! I mean C’mon – How can that be as I lost the first two deposits and the bonus right away.. so how can it be that I am not allowed to withdraw?? Well the explanation is that when I received the lowsy 40% extra bonus on my first deposit I would have to wager it and the deposit 15times!! even though I had lost all of a longtime ago.. funny ain’t it.
Well, the reason for the wager requirements not fullfilling were that I mostly played roulette, but I also made some playes on slots and Video poker and blackjack.. My experience from all that was a lowsy one even though I won even more since I had to play more… I just feel that if the wagering requirements are carried forward and 3 deposits isn’t enough to reward fair play then that is a sad example of the current ways of online gambling. I wish that the players and gaming companies would realise that this is just BS – Stop the big promos and provide good honest service – Thats my motto from now on! I have allways preferred to play in the local online betting shops and casinos that are Finnish and Goverment regulated as with those shops you always get what you are own and theres no gimmics.. not much bonuses either, but who cares for those anyhow – Not me thats for sure :bigsmile:
I used to claim a bonus on at least half of my deposits, mostly Microgaming. I’m a slots player, so for the most part it was okay for me. But I have become so dead set against bonuses now, that I am doing the opposite of what I used to do. I deposit now at just my regular casinos and don’t claim any bonuses. I am finding that it is just better to play your deposit and that’s it. At least if you do manage to win, you can cash out (hopefully!). I’m with Mike, the most important thing to me now is superior customer service/support, and it seems like it’s getting harder to find every day. I want to know that if I have a question, or problem, that I can send an email, and have a response within a decent timeframe. To me, that would be two hours, not much more. These places that take days to answer, or in some cases, never answer your query, man they make me steamed. And those are the casinos that I will not ever advertise nor promote on my site.
Originally posted by mike76
I wish that the players and gaming companies would realise that this is just BS – Stop the big promos and provide good honest serviceIve been saying that for years – the big bonuses don’t attract good players they attract people looking to take advantage of the system. So the casinos implemented outrageous play through requirements and other restrictions to combat the “hunters” … To boot lately they are giving players bonus offers without the knowledge of the player hereby trapping the players into wagering requirements – now that’s some shit!
I reckon they have never heard the cliché two wrongs don’t make a right.
When was the last time you went into a B&M establishment and were comped a dinner and then asked to toss your cookies and empty your pockets because you didn’t pull the one armed bandit enough times?
They need to get away from these bonus offers and concentrate more on VIP treatment and dedicate some time to producing loyal players that are not interested in a huge bonus with wagering requirements.
well I’m wondering why put this into the t&c at all?
Surely it discourages high rollers who play at stakes high enough that they do look at terms before playing.
I know if I were even considering playing for high stakes; that I would read the t&c and upon reading that I could lose my account because I was playing from a country where its illegal to play; I’d choose to not gamble.
what it comes down to though; is the simple fact that there is no reason for having this in the t&c.
unless somebody can point out to me why?
Quote:If you reside in a jurisdiction where participation in the Game is prohibited by law;This is normal and expected. If you are knowingly playing from a jurisdiction where it is illegal, you deserve what’s coming to you.
Quote:you to provide such identification or other information or documentation as the Company, in its unfettered discretion, deems necessary.Except for “its unfettered discretion”, I have no argument with this. They should change this phrase to “for the purposes of identification and location”.
Quote:Further, you acknowledge and agree that you may be required to attend a public relations event at the direction and expense of the Company, without further compensation to you.Mmm hmm. Yeah, right.
I think you will find that if you read the terms and conditions in all software you’ll be put off. Especially file sharing programs like Kazaa. Heck, one day I read a few paragraphs of the Microsoft T&C and I shocked at what I was “agreeing” to.
That’s why the T&C’s are usually out of the way or on another page so most people just skip through them and click on the “I agree” button.
If you want to play at a casino without wagering requirements, register a account, e-mail support asking to have all bonuses taken out of your account and all wagering requirements void. Tell them that until this is done you will not deposit any money. That gets the message accross very quick. Keep a copy of the e-mails too, one casino once tried to enforce wagering requirments without giving me the bonus!
I think we’ve all become somewhat immune to all the terms and conditions, warnings and so on that are on most of the products and services we consume.
For example, have you seen the warnings that accompany ads for medications on TV? How about this one: Side effects may include mild diarrhea, abdominal bloating, and oily anal discharge………
roflmao!!
Hi again,
well I don’t argue that there are some t&c which are outrageous; but why on earth do the casinos need to be one of the places to have these outrageous terms.
Spear; I’m quite surprised you take that attitude; most of the players are still coming from the US; and probably a lot more would play if they weren’t told that they’d have their accounts frozen (I assume this is only a possibilty since we’d surely have heard more US players complain about not getting paid) if they were playing from a country where it is illegal to do so;
And my point is; if they are going to pay these players anyway; why would you include in your terms that you weren’t going to pay them?
It just seems rather silly to me.
And to excuse it just because everybody else is doing it is not good business.
If you want to see your business grow; you don’t (most of all) advertise that you won’t do something that you know people are going to want; and then turn around and do it anyway.
Its totally senseless.
Quote:Spear; I’m quite surprised you take that attitude; most of the players are still coming from the USOnline gambling has never been illegal in the US – and probably never will be unless the Wire Act is amended, you can just about forget any possibility of new legislation.
Some states may have declared online gambling illegal – if that is the case, players in that state must take their own precautions. Like with anything else, pleading ignorance will get you nowhere.
Most of these posts are right on but not exactly to the point.
The point is that playtech takes a dumb stance telling people they are going to take away their money – who the heck are they, the enforcer?
A simple disclaimer like the Sands has is perfectly sufficient and does the job and steals no money and scares no one.
Originally posted by bb1webs
And my point is; if they are going to pay these players anyway; why would you include in your terms that you weren’t going to pay them?User agreements / Terms of Service are in place to protect the service provider.
Even though they may seldom be enforced – there may come a time that you need to enforce it. To prevent disputes the service provider only needs to present the UA which the user agreed to and is now legally bound.
Interesting find, BB1. I’m curious to know which CasinoBlasters casino this was taken from. I’m not sure that any CasinoBlasters casino – with the possible exception of Aspinalls – is licensed in a British terrority, which makes the use of the spelling of ‘cheque’ slightly strange. I have a barrister friend who is heavily involved in contract law and it looks to me (from the use of the word ‘cheque’) like they may just have copied these T&C from somewhere else. Which makes them legally dubious, or so I’m told.
I’ll get my friend to take a look if it’s important to you.
Thanks All. Especially Ark, for now I understand the reasoning behind the play.
And that is totally understandable; though preferable would be terms put together as Dom has stated.
Too bad I cannot gain anything but winners at any of Focal’s properties.
Also thanks to Try for the offer. No I was never so much bothered as any particular wording; as I was the fact that it was silly to put such threats into the t&c when the casinos are in fact paying (to my knowedge) all US players.
Its just another one of those things that drives quality players away.
