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darko123 wrote:Anyone else notice the stats not working for the last few days – not even the clicks – or is it just me, sent a email but doubt i will hear for a week or 2
You expect to hear back from WH? Now that’s optimism
My Stats moved but it could be anytime in the past 5 days since I last checked.Mine have barely moved, if at all, for days now.
I also find this strange. My website log indicates numerous clicks to my Willhill link yet my Willhill link didn’t seem to register any of those clicks. I emailed Gary and haven’t heard back.
I’ve been having similar problems. I just received this from Gary:
“I have checked your query and can confirm that it appears since the 20th no daily activity is being recorded in BAS. However having checked your account on our backend system I am pleased to confirm that all the revenue generated by both your existing and new accounts your have referred to us during this period.
I had not been informed about this fault until I received your email today however I have now reported this to our IT department and asked them to investigate as a matter of urgency.”
I am now officially banning William hill as I have received the same reply which was unnacceptable.
this is what i received
“Apologies for the delay in my reply however i have been out of the office for much of the last fortnight.
I have checked your query and can confirm that it appears that since the 20th Dec no daily activity for clicks or downloads is being recorded in BAS for any affiliate. However I am pleased to confirm that neither revenue or tracking has been affected by this fault.
Our IT department are currently working to resolve this issue.
If you have any question please do not hesitate to contact me.
Regards
Gary”
Yup same message that I got. Looks like our good friend Gary has cut and pasted the same reply to everyone.
