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Who do I report this to ?

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  • #658123
    Anonymous
    Inactive

    Umm, wouldn’t it be easier to just click the link and let this piece of mail be delivered?

    What am I missing?

    I get plenty of these, and they’re from people who’ve signed up for my newsletters. I do go through the process of clicking the link once and then that subscriber is all set for future newsletters.

    #658128
    Anonymous
    Inactive

    BlackJackInfo … Thanks for your response.

    Once I received this notice I figured this person obviously did not want to be on the mailing list anymore.

    I removed her from the list back in May.

    Now it’s November … if I were to click the link now she may have a right to be upset … thinking that we are still e-mailing her months after she chose to decline further mail from us.

    Couldn’t she file a complaint somewhere?

    I probably should have clicked the link in the beginning … but I just deleted the autoresponse as well as deleting her from the mailing list.

    I had no idea Earthlink / Mindspring would continue bouncing this thing back to me 3 or 4 times a week until HELL froze over.

    I guess I’m being overly paranoid about spamming. I just don’t want to get expelled from any of my affiliate programs because someone accuses me of spamming.

    #658135
    Anonymous
    Inactive

    I think I would do two things. I’d click the link, which will make the original message be delivered. Then, I’d write a follow-up email, explaining why there was such a long delay in the mail being delivered. I don’t think you’ll have a problem that way. In the second email, ask the recipient to respond and let you know if they do or do not want to be on the mailing list.

    MAKE SURE you send the second message from the same email address as the original. That will prevent you from starting trouble with a second set of confirmations.

    This whole occurrence probably does NOT mean that the subscriber didn’t want your email. If they subscribed, they almost certainly do want it. They just have this spam-prevention process in place. For the first message from a particular email address to ever be delivered, you must verify you’re a real sender by confirming via the link they’re sending. Once you’re confirmed, future emails will be delivered just fine.

    It’s actually not a bad way to protect yourself from spam. I’m tempted to do that myself.

    #658139
    Anonymous
    Inactive

    I would also go the customer route. I had Earthlink a few years ago and when I tried to cancel their service it took two months of repeated phone calls and paying for service I did not need. I’ll never deal with them again.

    #658147
    Anonymous
    Inactive

    This spam situation has totally gotten out of hand.

    As far as my newsletter goes, some people can’t remember they subscribed to something, and nobody clicks to opt out anymore. I now have an opt out in the first paragraph of my letter as well as on the bottom. And still I get requests for manual removal (which of course I honor) and the occasional spam complaint.

    Two of my own boxes are flooded with trash for over a year now, (thanks to someone being on a vendetta and subscribing me to who knows what all) .

    I can’t blame people for getting these mailboxes that require a certified response first.

    But – if I have to change my address to get it it’s not worth it. I can get a new clean address anytime anyway.

    #658163
    Anonymous
    Inactive

    Good Morning …

    Thanks for all the advice everyone.

    I will do as BlackJackInfo suggested.

    Sounds like a logical solution. Sometimes when we get frustrated with stuff it is impossible to see the whole thing clearly anymore.

    I have been so focused on dealing with the morons at Earthlink :beatup:
    I was no longer focusing on dealing with the issue at hand.

    Helps when someone who is not involved can lend some suggestions.

    Thanks Again :bigsmile:

Viewing 6 posts - 1 through 6 (of 6 total)