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Where’s MY Cabbage?

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Viewing 7 posts - 16 through 22 (of 22 total)
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  • #719815
    Anonymous
    Inactive

    I want to post for the record that I did receive a call from Nicolas on the 21st.

    As it turns out, Gambling Wages does have a policy that they carry over negative balances, only they do not enforce it except in “extreme circumstances.”

    In my case, “The negative came from Club Player. During October your commission there was for -$1193.36, for November it was of $1,657.40. If you make the subtraction you will get $464.04, which when added to your commissions from Cirrus $128.71 and Palace $521.56 will give you the amount we paid; $1114.31.”

    I find this to be a very unclear and frustrating policy. It would be nice to have it clearly stated: What is the threshold? When is it implemented? Etc. Affiliates need to know where they stand, how they can determine their earnings, and if things are going to be handled in an unusual way one month, they deserve at the very least a notification or explanation.

    #719835
    Anonymous
    Inactive

    Hi Cowboy,

    It is clearly stated in our Terms that we reserve the right to make negative carry-overs. We really hardly ever apply it, as can be evidenced by the lack of complaints/remarks about this subject in our forum.

    As to the threshold to apply this I can say that it is based on the performance of your players, both past and present. But there are simply too many factors that will go into whether or not an affiliate gets a negative carry over for me to say it is due to X performance during a given period of time in a given casino.

    I apologize for any inconvenience this may have caused you and I thank you for your understanding.

    Best Regards,
    Nicolas Johnson
    Assistant Affiliate Manager

    #719908
    Anonymous
    Inactive

    I’m still waiting for my answer. PM’ed Natalie about stats no answer and its been a several days now.

    #720209
    Anonymous
    Inactive

    still waiting.

    #720730
    Anonymous
    Inactive

    Hi Belgamo,

    Natalie has sent you an email and an internal ticket please check either.

    Best Regards,
    Nicolas Johnson
    Gambling Wages Assistant Affiliate Manger

    #721010
    Anonymous
    Inactive

    Have not recieved it or heard anything yet , have PMed Natilie and have dropped a message in the box at GW website almost 48 hours ago.

    CPC849 – ATTN NATILIE 03 Jan 2007

    #722016
    Anonymous
    Inactive

    Now I know why you weren’t receiving our Emails… we thought you were someone else… It is hard to associate names/GW usernames and CAP usernames.

    I have now sent you an internal ticket.

    Best Regards,
    Nicolas Johnson
    MSN Messenger; nicolas1875 at hotmail dot com

Viewing 7 posts - 16 through 22 (of 22 total)