Online Casino

[Anonymous]

Referspot was contacted on May 22, 2006 regarding the huge loyalty point deduction.

The GamTrak tag brought in a total of $6,926.62 in Casino Revenue minus $1,326.50 Promos, minus $4,082.00 Loyalty, minus $445.00 Chargebacks. Being that we no longer give away Loyalty Points I find it hard to believe that Loyalty point information is correct.

I was told that this issue was going to be reported to the IT department and now after several weeks I still have not received an explaination.

Another odd thing I noticed in stats were the RPPlayers info. On the homepage it showed only 2 Real purchasing players for the month of May, whereas on the Performance Report it shows a total of 19 RPP for the month of May, along with 136 downloads.

Needless to say I’m NOT a happy camper and I’d would greatly appreciate it if this matter could be given the attention that I feel it deserves in a timely manner.

Affiliate ID: GamTrak

Thanks
Robin

[Anonymous]

Hi Robin and Cynthia,

As per my email to you, we are working on this and it is getting priority. I will give you feedback as soon as this is resolved which will be early next week.

Irwin has been communicating with Cynthia about this.

Regards
Yashin

[Anonymous]

Hi Yashin, I appreciate your reply.

It was my understanding that Cynthia’s attempt to resolve this had not gotten anywhere, as it’s been several weeks since she originally brought this issue to your attention, and therefore is the reason she brought it to my attention.

I’m looking forward to hearing from you next week.

Thanks
Robin

[Anonymous]

Just wanted to add that I can appreciate that it takes time to figure these things out and I by no means think that we are being cheated or shorted by Referspot in any way as we have had a great partnership for several years.

[Anonymous]

We have resolved this directly with Gamtrak.
Regards,
Yashin

[Anonymous]

Yes, and I’m very pleased with the results.

Thanks much Yashin!

Take care

Robin

[Author]

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