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If your in the USA do not expect to get paid from them. Ive been waiting since July of last year for them to “fix” the vault for US affiliates.
Hi allfreechips, just wanted to let you know I’ve reached out to my contact at Lock and will let you know when I hear back.
Thanks! HI hope you have better luck
Do we get credit for our poker players who play in your casino?
@allfreechips 236172 wrote:
If your in the USA do not expect to get paid from them. Ive been waiting since July of last year for them to “fix” the vault for US affiliates.
Thank You for going public with this information Chris. I remember you informing me months ago of this and forgot to spread it out.
@Lenny 236479 wrote:
Do we get credit for our poker players who play in your casino?
Not unless they have changed their policy in the last few weeks.
@parttimepoker 236495 wrote:
Not unless they have changed their policy in the last few weeks.
What? Thats insane if they cant track your player on their own system?
Really interesting feedback – going to raise these issues to their ownership group and see what’s being done.
@Warren 236508 wrote:
Really interesting feedback – going to raise these issues to their ownership group and see what’s being done.
Thanks Warren, They are polite and promise fixes, but its been about 8 months now so I hope you get a resonse with action.
Do they take US facing players?
Woo I got paid
Appearently I was the only payment issu member but thats all resolved now!Thanks CAP for the extra push I needed to get this done.
@allfreechips 237456 wrote:
Woo I got paid
Appearently I was the only payment issu member but thats all resolved now!Thanks CAP for the extra push I needed to get this done.
That is incredible to hear! So happy all was resolved. Thank you for the update!
