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Wanna say a big thank you guys
Mike won 73K
Please feel free to use our post or screenshots if you want
http://www.bonusparadise.com/forum/winning-stories-online-gambling-winners/4156-congrats-microgamings-latest-jackpot-winner-our-mike-won-73k.html#post19810WOW!!!
Congratulations Bonus Paradise!!!
That is awesome!!
nice going. congrats
hell of a rubbing in…
congratulations though…75k is a good amount to save :cappy:
Gefeliciteerd!!!!!!!!!!!!!!!
hmm, guys we are really really happy with the win
but we are not happy with the treatment
is this normal that we did not get even one e-mail yet from vip casino about congrats on the win and how and when to get paid?All we got is some info from live chat, that we have to wait til we get e.mail from the finance desk.
No e-mail yet and the win is 36 hours ago.Well we found then also out, Mikes phone number was not updated, even about 3 weeks ago he did spend almost an hour on live chat to update all accounts within your brands.
Yesterday Live chat said again, address and phone dont match, so he gave again new details.
Ok no phone call is understandable in that case, there was old phone #.
A phone call must also not be, but hey, at least an e-mail should be, or am i wrong here?Is this treatment normal to all players?
this concerns me a bit, you promote your Vip Casino as one of the best with special support and and and.Hope to hear something to that
and once again, thanks to Jackpot Factory for that nice hit.Marina
ok we have sent them an e-mail now and we got this response
Dear Mike,
Thank you for contacting The VIP Lounge about your withdrawal.
Please note that we are currently verifying your account status with NETeller and how we will be able to proceed with payment of this amount. As you are aware the maximum allowable with them is €36000. As soon as we have more information about this we will be in contact with you.
Should you have any additional questions or comments, please don’t hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience
Best Regards,
NateThe VIP Lounge
Jackpot Factory
http://www.jfviplounge.comYeah Mike got the congrats e-mail today from the manager
Congratulations on your Big Win!
Dear Mike,
I’d like to congratulate you for your €73746.53 credit win on Treasure Nile! Way to go!
In fact, we are so impressed that we’re sending you a special gift to help you celebrate in style! The gift will be delivered to the address below within the next few days.
xxxxxxxxx
xxxxxx
xxxxxxOnce again, congratulations, Mike. We hope this win is one of many more to come!
Best regards,
Lia Williams
The VIP Lounge
Jackpot FactoryWe cant wait to see what gift it is,
woohoo
We assume to have the money soon in neteller.So, all okay guys?
Cheers, Lloyd
@Lloyd 184160 wrote:
So, all okay guys?
Cheers, Lloyd
yeah all is ok now Lloyd
we hope to hear but the money then the next days. :hattip:Congrats on the big, big win!!
Has the money train pulled in yet? Just want to know the end of the story.:wink-wink
