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[rnmos1ihyq]

Betsson (Affiliate Lounge) was almost 2 weeks late this past month. They usually pay me directly into my player account and then send me a check. This month they paid me almost 2 weeks late and have not sent me a check. I have emailed them almost every single day for the last 3 weeks with not a single returned email. I have emailed regular Betsson support to send me a check for my commission. Guess what they do not respond!

This is not the first time I have had problems with Betsson (Affiliate Lounge). They previously did not pay me for about 7 months until I made a big stink about it on here. It seems to me that the affiliate managers over there are just scaming affiliate payments.

[Anonymous]

Hey RBC

I’ve received my payments by this new player account system – usually on the 20th of each following month – and have then been able to do bank transfer (takes a couple of days).

I haven’t tried to contact them though – have you tried the live chat on the betsson site – it’s worked for me in the past?

Hope that helps.
:hattip:

[rnmos1ihyq]

Paul,

Thanks for the replay. I tried the life chat thing and they keep saying to contact the affiliate department.

I have tried everything and have emailed 4 different affiliate managers at Betsson. Not a single one has responded and the funds just sit in my player account. I run a big affiliate site and its just appalling that its this difficult to get paid from these guys. Like I previously said for around 7 months they did not pay me a single dime and yet I was bringing them thousands a month in rake. Then they respond saying that they “forgot” which clearly means someone there is scamming affiliate payments. In my mind they are rougue and should not be a certified program.

[Anonymous]

If you’ve got four different emails then you’ve got far more contacts than I have mate.

Are you working directly with them – or via Affiliate Lounge?

The only contact I have is info@affiliatelounge.com which seems pretty good and usually gets a response within 24 hours. I don’t think that I’ve actually ever seen a Betsson AM.
:sarcasm:

[rnmos1ihyq]

The Affiliate Lounge affiliate managers all have Betsson email address. Those are the ones I am emailing. I even sent a email to the head guy at Affiliate Lounge and guess what he did not respond. They are just a very poorly run company and its a total shame because if they were half way decent I would still be promoting them. At this point I am beginning to consider getting my lawyers involved.

[Anonymous]

Betsson didn’t track visitors for me so I removed it yesterday.

[Anonymous]

tried Stuart French?
stuart.french(at)betsson.com

[rnmos1ihyq]

@elgoog 153059 wrote:

tried Stuart French?
stuart.french(at)betsson.com

Ya, I have emailed him almost 5 times already and has not responded to a single one of my emails. I have also emailed Marten Sidfalk, John Ryott, Annasofia and the regular info@affiliatelounge.com Not a single returned email and I have their domain on my whitelist so there is no way they are getting bounced back. They are a just a rougue company and should not be a certified program.

[Leaguenutz]

Hi All,
From the feedback I am getting from more that just the posts on this forum, it seems that we have had an issue with Betsson’s email system.

If you have not received a reply as of today, then please resend your email to me, pls include a delivery receipt, and read receipt, email to stuart.french@betsson.com
Regards
Stuart

[Author]

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