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Wagershares makes untrue information about negative balances

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  • #626053

    As Wagershare has yet been considered a fair and good affiliateprogramm from many webmasters, i must report here a pretty bad experience:

    I am a longtime affiliate of them, promoting them with more or less success.
    Some months ago i made a nice High-roller for them, who won and lost a good money at one of their casinos.

    The month he won big, i earned – of course – nothing. As Wagershare states on its homage under their FAQs (WagerShare) – they do not carry over negative balances:

    “Are negative balances carried forward?
    If your account has a negative balance because customer winnings have exceeded customer losses, consider it cleared! A zero balance will be carried forward to the following month.
    Close Info”

    This fact was also confirmed by email from their/ my AM Leonardo Armani.

    BUT: the high-roller played on, and the next month lost. Finally – for the first time – the numbers looked nicer for me. But when i checked the Payment Report, i found, that i did not make nice money ( some 15k +) but much less – as there was stated an “
    High Roller – Auto adjustment made in October 2011″ from almost 12k!!!!

    So, i asked wagershare again, why this, and this was the answer:


    The high roller policy is only specific to that player it will not affect your commission on any other player that you have.
    As soon as the player has zeroed you will start to earn commission on the player.
    I am sorry you were unaware of this rule, but this is a rare exception. We do not have negative carry over for anything less than $10,000.
    Thanks



    So am i unaware of al their rules, or is it more like wagershrae makes the rules as they want, in favor of them not needing to pay out commissions?
    If there is now carry over for anything less than 10k, this means, all affiliates should rather send high-rollers to other casinos?!?!?!

    This is an unacceptable business-behavior and no proper business.

    So be warned about the “specific rules” wagershare introduces anytime they want – bevor you sign up at them!

    #821919
    edwin
    Member

    This rule of Wagershare.com is well over a year old, has affected me and is in my opinion completely fair.
    Most companies will remove the no negative carryover rule completely because they lose too much money on it.

    The point is:
    As long as your highroller loses, you win, but if he wins you lose. Cant expect to earn 15k on a guy that won big the month before just because he lost it the month after. +15k – 15k = 0
    And a fair point to mention, you still earn income from all the other players irrelevant of that highroller so they still take a risk.

    Wagershare is a solid company, one of my preferred and have always treated my account fairly. Cant speak for others but I will trust this company a hell of a lot more than most of the recommended programs at cap.

    #821920
    Anonymous
    Inactive

    I am aware of Wagershare’s high roller policy. I’ve been hit with it a few times, but I’m always aware of it. I might not like it but I do know about it before I decide to promote them. As most casinos do not carry over any kind of negative balance, it might be worth looking at promoting an alternative brand.

    #821925
    Anonymous
    Inactive

    I’ve seen that ‘high roller’ adjustment clause at some other casino site and wondered what it was and how it worked.

    G