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Id cut my losses and drop them, not worth getting even deeper into this hole with them imo.
Personally Im at the point already where Id drop a program for a lot less than that..Good luck, hope you get this sorted.
Hi genich99, I’ll reach out to my contact at Wagershare to see if I can help with some answers here. Stand by for more info…
@Megan 237246 wrote:
Hi genich99, I’ll reach out to my contact at Wagershare to see if I can help with some answers here. Stand by for more info…
Hey Megan, thanks a lot!
Hi genich99, can you PM me your contact details? I’ve been in touch with Wagershare and they’d like to reach out to you directly. Thanks!
@genich99 237309 wrote:
Hi Megan,
Just did. Thanks a lot!
Glad to see you are getting some needed attention.
With such a big account I would think they would be very accomodating.(I first had contact with them back in ’05 when they got moneymechanic, but not much since then)
Please DO let us know how this goes.
Just to update you, guys. Meantime no one from Wagershare has contacted me. Again i have to bug the acc manager that has no answers. One of the players (the smaller among the 2 recently locked) was unlocked. It was a Danish guy that had to send them some docs. The acc manager told me i will receive the FEB earnings for this player in April. Regarding the big Norwegian player – nothing. So more than $16,000 that they still owe us and no response.. Great partners..
Hi genich99, thanks so much for updating us. I’ll reach out again and will let you know what I find out.
@genich99 237576 wrote:
Just to update you, guys. Meantime no one from Wagershare has contacted me. Again i have to bug the acc manager that has no answers. One of the players (the smaller among the 2 recently locked) was unlocked. It was a Danish guy that had to send them some docs. The acc manager told me i will receive the FEB earnings for this player in April. Regarding the big Norwegian player – nothing. So more than $16,000 that they still owe us and no response.. Great partners..
One week is plenty of time for a contact to have been started.
I hope you get this sorted out.In the meantime, they are on my ‘crap’ list.
Hi genich99, I just received word that there should be someone in touch with you very soon. Let us know what happens!
