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I’ve been extemely annoyed lately by some RTG casinos not including the uninstall feature with the download. I believe this is unethical behavior, since anyone should be able to remove software they no longer want on their computer!
I’ve decided to “boycott” the casinos that do not include the “uninstall feature” with the download, and hope others will as well.
Do Gambling Wages casinos still include the uninstall feature with the download?
Hi Amateur,
We understand totally, and agree that the software should include the feature to uninstall, thus allowing the player to remove the software should they decide to not play at that casino any longer.
As such, we have informed the Management of Atlantic Lounge of this, and they will be requesting that this feature be included in the software, when the next software release is issued.
As always, we do welcome your feedback, so don’t hesitate to get in touch should you need anything.
Hi Kamiel,
Thank you for responding. I have decided to continue to list RTG’s like yours that I think are good ones otherwise, but to include information on which casinos do not include the uninstall, along with instructions on how to go about removing software, should players no longer want it on their desktop.
One thing to keep in mind is that players often uninstall and then reinstall casinos from their My Download folder where they keep the .exe files. This saves on disk space. I often do this myself. So uninstalling is not the end of the relationship with the player at all!
It’s been 3 months and the software has been updated with new games. Still no uninstall option. Can’t even use the “Add or remove programs” function. It says that the installation path can’t be found.
Hi kidd75219,
We realize that it has been 3 months, and with new games being added but with no uninstall feature. We apologize for this, but this is not entirely within our control.
We did request the addition of the uninstall feature to the software at the time this matter was raised, and I can assure you it is being worked on. The addition of new games was for a build of the software that was being worked on, before we added this request. Had the request been submitted before the closure of new additions to that build, we would have seen the uninstall feature released with the latest build that has just been made available to players.
I can assure you that we are putting a huge amount of pressure on RTG to provide us with this feature ASAP.
I will keep you updated on the status of this from time to time.
