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  • #599744
    vladcizsol
    Member

    I am receiving the following error:

    Quote:
    Server Error in ‘/’ Application.



    Server was unable to process request. —> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
    The statement has been terminated.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
    The statement has been terminated.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [SoapException: Server was unable to process request. —> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
    The statement has been terminated.]
    System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +533462
    System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +204
    GamShareWS.Service.GetAffiliatePlayer_1(GSInputDS gsInputDS, String sessionID) +63
    CampaignDAO.GetCampaignPlayers(String bannerTags, DateTime startMonth, DateTime endMonth) +172
    CampaignService.GetCampaignPlayersReport(Affiliate affiliate, DateTime startDate, DateTime endDate, Int32 casinoID) +91
    CampaignService.GetAffiliateSummary(Affiliate affiliate, DateTime startDate, DateTime endDate) +450
    AffiliateSummary.FormInit() +345
    AffiliateSummary.Page_Load(Object sender, EventArgs e) +21
    System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
    System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34
    System.Web.UI.Control.OnLoad(EventArgs e) +99
    System.Web.UI.Control.LoadRecursive() +47
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061


    Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210
    #720526
    Anonymous
    Guest

    Im getting the same :(

    #720549
    Jimm
    Member

    Hi all,

    Thanks for posting this. We are aware of the problem and are looking into getting it resolved as soon as possible.

    I’ll keep you updated…

    Regards,
    Lawrence.

    #720603
    vladcizsol
    Member

    Thanks Lawrence.

    The site is still down. Do your programmers work with an abacus? :tongue:

    chinese_wooden_abacus2.jpg

    #720643
    Anonymous
    Inactive

    I just lost it, too funny professor!:laugh:

    greek39

    #720686
    Jimm
    Member

    Hi all,

    I must sincerely apologize for the PlayShare Affiliates website not functioning properly over the past 2 days. It is obviously crucial to your respective marketing efforts that you have access to campaign and player statistics, and this downtime has undoubtedly inconvenienced you.

    Some casino software upgrades were completed yesterday, and they required some modifications to the affiliate system to display your statistics as per normal. Unfortunately, our developers were only informed of this update after the fact, and have been working around the clock to get everything up and running.

    They have now told me that they require some input from the software developers, and this is what we are waiting on right now.

    Without wanting to make any false promises, we are expecting to get everything back to the way it should be within the next 24 hours. If there are any developments in this regard, I will be sure to let you all know.

    To end this post on a positive note, I can tell you that we will be launching a new, and massively improved, PlayShare Affiliates reporting system later this month. This will not only improve your ability to analyze your campaigns, but will also ensure that downtime is kept to an absolute minimum.

    Regards,
    Lawrence.

    #720751
    vladcizsol
    Member

    turtle3.jpg

    Almost there…. Almost there…. Almost there

    #720846
    vladcizsol
    Member

    Still down!!!! :nervous: :nervous: :nervous:

    #720878
    Jimm
    Member

    Hi everyone,

    I am more than a little embarassed :blush: to report that we have not yet been able to resolve the problem preventing affiliates from logging into the PlayShare Affiliates website to check stats and retrieve marketing materials.

    The development team have spent the last 6 weeks rebuilding our affiliate application, from the ground up, in order to remove the reliance on any third parties. Unfortunately, to date, we have been almost entirely reliant on these third party services, some of which have proved unstable in certain areas of the application. All we can do is apologize profusely for this.

    The only consolation is that we are just a few days away from launching an independent system which should provide the stability we all expect. The system also offers additional statistical reports, as well as a neater and more user-friendly interface.

    There is light at the end of the tunnel… I promise!

    Regards,
    Lawrence.

    #721078
    Jimm
    Member

    You can login now! The issue has been resolved, so you can now check your stats and get new banners. :clapper:

    The new system is not live yet, but it is just about there…

Viewing 10 posts - 1 through 10 (of 10 total)