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Unable to login or check stats

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #720526
    Anonymous
    Guest

    Im getting the same :(

    #720549
    Jimm
    Member

    Hi all,

    Thanks for posting this. We are aware of the problem and are looking into getting it resolved as soon as possible.

    I’ll keep you updated…

    Regards,
    Lawrence.

    #720603
    vladcizsol
    Member

    Thanks Lawrence.

    The site is still down. Do your programmers work with an abacus? :tongue:

    chinese_wooden_abacus2.jpg

    #720643
    Anonymous
    Inactive

    I just lost it, too funny professor!:laugh:

    greek39

    #720686
    Jimm
    Member

    Hi all,

    I must sincerely apologize for the PlayShare Affiliates website not functioning properly over the past 2 days. It is obviously crucial to your respective marketing efforts that you have access to campaign and player statistics, and this downtime has undoubtedly inconvenienced you.

    Some casino software upgrades were completed yesterday, and they required some modifications to the affiliate system to display your statistics as per normal. Unfortunately, our developers were only informed of this update after the fact, and have been working around the clock to get everything up and running.

    They have now told me that they require some input from the software developers, and this is what we are waiting on right now.

    Without wanting to make any false promises, we are expecting to get everything back to the way it should be within the next 24 hours. If there are any developments in this regard, I will be sure to let you all know.

    To end this post on a positive note, I can tell you that we will be launching a new, and massively improved, PlayShare Affiliates reporting system later this month. This will not only improve your ability to analyze your campaigns, but will also ensure that downtime is kept to an absolute minimum.

    Regards,
    Lawrence.

    #720751
    vladcizsol
    Member

    turtle3.jpg

    Almost there…. Almost there…. Almost there

    #720846
    vladcizsol
    Member

    Still down!!!! :nervous: :nervous: :nervous:

    #720878
    Jimm
    Member

    Hi everyone,

    I am more than a little embarassed :blush: to report that we have not yet been able to resolve the problem preventing affiliates from logging into the PlayShare Affiliates website to check stats and retrieve marketing materials.

    The development team have spent the last 6 weeks rebuilding our affiliate application, from the ground up, in order to remove the reliance on any third parties. Unfortunately, to date, we have been almost entirely reliant on these third party services, some of which have proved unstable in certain areas of the application. All we can do is apologize profusely for this.

    The only consolation is that we are just a few days away from launching an independent system which should provide the stability we all expect. The system also offers additional statistical reports, as well as a neater and more user-friendly interface.

    There is light at the end of the tunnel… I promise!

    Regards,
    Lawrence.

    #721078
    Jimm
    Member

    You can login now! The issue has been resolved, so you can now check your stats and get new banners. :clapper:

    The new system is not live yet, but it is just about there…

Viewing 9 posts - 1 through 9 (of 9 total)