Get exclusive CAP network offers from top brands

View CAP Offers

tracking problems

[bsa_pro_ad_space id=2]
  • This topic is empty.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #599253
    Anonymous
    Inactive

    Hi,

    my stats seems to be frozen over the past weeks and I cant see how many players i refer overall in the history.

    But the weirdest thing is that the referal code dirctly from poker affiliate looks like this:
    http://www.europoker.com/33769

    When you click on the link you will see that:
    http://www.europoker.com/de/Error404/
    And the page shows a error message.

    The right code mus look like this:
    http://www.europoker.com/de/?action=Affiliate&ref=33769

    Here is a picture from the marketing system:
    pafin0.th.jpg

    I am really sure i lost many many players because of this.
    How can marketing systems shows the wrong code?

    #718236
    Anonymous
    Inactive

    No answer to my question?
    Last time i had a problem with poker affiliate it tooks 9 days to get a answer:
    http://www.casinoaffiliateprograms.com/bb/casinoroom-why-i-earn-only-2.11289.html?

    And this time?

    #718428
    Anonymous
    Inactive

    4 days and counting…

    Btw, the affiliate system produce at the moment correct links.
    So the main mistake seems to be fixed.
    But why i get no answer?

    #718767
    Anonymous
    Inactive

    Hi,

    Apologies for not answering sooner. Yes this was indeed a problem and it has now been fixed.

    There was a redesign and for a couple of days the stats were not updating on the front end, although we saw the correct information on the backend. The incorrect html code was also on the site. This has now been resolved and your statistics for the missing days were added on to this.

    If you are still having problems with this, or notice anything unusual please let me know, but otherwise I have been assured by our Development Team that this is no longer a problem.

    Best,
    Carly

    #718773
    Anonymous
    Inactive

    Onyl 8 days, cool.

    I still have problems with the statistics, it shows that i refer 0 players in total.
    But i am silver member so there are at least 50 real money players that i refered.

    #718776
    Anonymous
    Inactive

    Please let me know your affiliate id and I will check this for you.

    Carly

    #718951
    Anonymous
    Inactive

    Hi,

    Just to inform you all that this has now been fixed.

    There were presentation errors in the “Account history” view. The values are displayed correctly now. Please note that this is only presentation errors and that the back end data is correct.

    Let me know if there are any other problems.

    Have a great weekend!
    Carly

Viewing 7 posts - 1 through 7 (of 7 total)