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Stats not uppdating

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  • #593769
    Anonymous
    Inactive

    Dont know if anyone else is having trouble…… but the stats have not uppdated since friday night…..

    Cant wait for the stats to uppdate… its killing me!!! :help:

    Aff: 161

    Thanks,

    #689120
    Anonymous
    Inactive

    Hi casinotime,

    I have sent a request to RTG to reset the stats feed… I will make sure is complete in the AM (EST). Our apologizes for the experience.

    #689124
    Anonymous
    Inactive

    i love earn united you guys are always on top of things!

    #690019
    Anonymous
    Inactive

    Ryan,

    The stats are not uppdating again.. just like last week. Been down since Saturday. I am sure they will uppdate with actual numbers. Although when the stats do this on a regular basis affiliates will question what is going on in the mean while…. and could lose faith in the program….. just my 2c

    Thanks

    #690024
    Anonymous
    Inactive

    Yeap happening at several places

    #690036
    Anonymous
    Inactive

    Hi casinotime,
    I just got off the phone with RTG and they have refreshed the stats. It took approx 15 mins to get them updated on your orginal post. I understand you frustration – I feel the same… actually, even more so.

    On a positive note, we will be integrating to one login VERY soon. The structure of our new platform does not rely on the RTG affiliate software and we will not experience these problems thereafter. Thanks for bearing with us during the transition. I assure you, your experience will be much smoother very soon.

    BR,

    #690373
    Anonymous
    Inactive

    Hi Ryan,

    Sounds good.

    Thanks,

    #690577
    Anonymous
    Inactive

    Sorry to bug you again about this… Hope the stats finally uppdate tomorrow to get an idea how things turned out $ wise :)

    Ryan, When can i start using the new stat system? I logged in but could not find a private label download link, like the one being used with the old system…..

    Looking forward to a great month.. my downloads have been exponentially rising. :0

    Thanks,

    Aff 161

    #690611
    Anonymous
    Inactive

    I’ve just come to post the same thing – more or less. Stats stopped updating around Thursday of last week. As of this morning, my commission up to that point has been transferred over to the ‘earnings’ report. That means any commission from Thursday to Sunday midnight has not been added.

    #690612
    Anonymous
    Inactive

    I’ll get on it now and follow up shortly.

    #690620
    Anonymous
    Inactive

    Okay, the stats will be updated in the next 5 mins.

    casinotime – I will give you a week’s notice as to when PU will be completely integrated with the new platform. I expect the final details to be wrapped up this week.

    tryme1 – the update sill refresh your earnings if there was any activity under your account over the weekend. I expect that there was, so when the update occurs, I will take a look as well to confirm. I will follow up with an email either way.

    Best,

    #690624
    Anonymous
    Inactive

    OK, it’s updated and as promised the earnings section has updated too, adding a few hundred bucks to my commission. All good stuff.

    #690626
    Anonymous
    Inactive

    Excellent news ;)

    #690640
    Anonymous
    Inactive

    Thanks Ryan,

    :)

Viewing 14 posts - 1 through 14 (of 14 total)