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GamTrak,
Robert will be in contact with you shortly so he may explain your earnings.
Kind Regards,
Steve
@GamTrak 173143 wrote:
… I’ve always wondered why I only get the [Amount Earned: $9.16] instead of the [Balance Due This Period: $544.39] amount? Why are those figures differnt? …
Me too. Could you please explain that to me also?
Dear Pjotter,
We are getting in touch with RTG so we can we can explain how that number is being calculated. We appreciate your patience on this matter and I will get back with an answer ASAP.
Thank you,
Steve
@Steve.gamblingwages 173182 wrote:
GamTrak,
Robert will be in contact with you shortly so he may explain your earnings.
Kind Regards,
Steve
Hi Steve,
I have not heard from Robert yet, but I did see the video that J Todd did so being a fair person I will give him more time to contact me. I’m sure that things are crazy with processors and such and I noticed that he mentiond MG and WG as a good method to use so why was my method changed to check? I’d like to go back to MG or WG please.
I’ve been with you guys since day one and I would like to give you the chance to show that you want to be better then in the past.
I like the idea of having a couple brands that will not give out huge bonuses. That way I can still post the information, but not include my affiliate tag and then everyone should be happy.
Looking forward to talking to Robert.
We are getting in touch with RTG so we can we can explain how that number is being calculated. We appreciate your patience on this matter and I will get back with an answer ASAP.
Um, this surely can’t be the first time you’ve ever been asked this question. Why would you need to contact RTG to get an answer? You should really already know the answer.
GamTrak;173346 wrote:Hi Steve,I have not heard from Robert yet, but I did see the video that J Todd did so being a fair person I will give him more time to contact me. I’m sure that things are crazy with processors and such and I noticed that he mentiond MG and WG as a good method to use so why was my method changed to check? I’d like to go back to MG or WG please.
I’ve been with you guys since day one and I would like to give you the chance to show that you want to be better then in the past.
I like the idea of having a couple brands that will not give out huge bonuses. That way I can still post the information, but not include my affiliate tag and then everyone should be happy.
Looking forward to talking to Robert.
Gamtrak,
Robert replied to you yesterday so please check your email. If you don’t see anything on the inbox, please make sure to check the junk/spam folder.
Thank you,
SteveHi Steve,
I deleted my junk folder this morning as I get about 1500 of them a day and it’s possible that I miss a few.
I’d really like to speak with him in person so I will wait for a phone call sometime this week if possible. In the meantime I’d like to ask that he send the information via the GW system so that I be sure to get it.
And FYI, I received an email congratulating me on signing up for the new site/prgram, but the log in details did not work.
GamTrak;173373 wrote:Hi Steve,I deleted my junk folder this morning as I get about 1500 of them a day and it’s possible that I miss a few.
I’d really like to speak with him in person so I will wait for a phone call sometime this week if possible. In the meantime I’d like to ask that he send the information via the GW system so that I be sure to get it.
And FYI, I received an email congratulating me on signing up for the new site/prgram, but the log in details did not work.
Robert will go ahead and send you the email again and he would like you to call him tomorrow when you have a chance to: 1-877-767-6923
Please send me an e-mail to [email protected] and let me know what the email about the “new site” is all about.
Thank you for your business and your time,
Steve Ariel
Hi Steve,
I got the email and replied.
Thanks for your quick response to this issue. I do appreciate it.
I’ll forward you the email now.
GamTrak;173378 wrote:Hi Steve,I got the email and replied.
Thanks for your quick response to this issue. I do appreciate it.
I’ll forward you the email now.
Any time! That’s what I’m here for. I just sent you an email with the correct URL so can login. Please go ahead and check your email and remember that Robert is here waiting for your call.
Thank you,
Steve
tryme1;173348 wrote:Um, this surely can’t be the first time you’ve ever been asked this question. Why would you need to contact RTG to get an answer? You should really already know the answer.Sorry I didn’t get back to this sooner but this is what I got from RTG.
It looks like there was a glitch in their tracking for stats and the “balance due this period” was supposed to be: amount earned – deducted + tier + unban + miscellaneous. This part is not tracking correctly so what you folks where looking at was incorrect. We got RTG to take this out because it’s only causing confusion. We truly apologize for any inconvenience this has caused but you will no longer need to worry about it. Remember that the amount of money we owe you will be specified in the “Amount Earned” section of the stats.Thank you,
Steve
@Steve.gamblingwages 173505 wrote:
Sorry I didn’t get back to this sooner but this is what I got from RTG.
It looks like there was a glitch in their tracking for stats and the “balance due this period” was supposed to be: amount earned – deducted + tier + unban + miscellaneous. This part is not tracking correctly so what you folks where looking at was incorrect. We got RTG to take this out because it’s only causing confusion. We truly apologize for any inconvenience this has caused but you will no longer need to worry about it. Remember that the amount of money we owe you will be specified in the “Amount Earned” section of the stats.Thank you,
Steve
Great, thanks!
Regards,
Pjotter
