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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #601576
    PatrickM
    Member

    We migrated to new servers on sunday night, the outage was supposed to be around 30 minutes and now its been over a day.

    We expect to be back online today. Everything is still being tracked but anyone who were using banners from the partners site directly, if you see the images are not showing up then please PM me and we’ll get you some new code.

    Apologies for the downtime. Contact me if you need anything :hattip:

    #731340
    PatrickM
    Member

    The partners website is now back online.

    Techies drive me crazy sometimes! :1circling

    #731345
    Anonymous
    Inactive

    Nice to see you are on top of things.

    I looked at my stats and noticed the total deposits is less than initial deposits. How is this the case?

    #731368
    PatrickM
    Member

    PM me or better still, e-mail us at affiliates@betus.com.

    I believe Erin has been looking into this for you, and she’s consulting with our developers. I imagine she’ll have more information soon.

    Anything else I can do you for? :wink-wink

    #731615
    Anonymous
    Inactive

    Carlo,

    When will the affiliate stats be viewable?

    Jason

    #731641
    PatrickM
    Member
    JasonZ wrote:
    Carlo,

    When will the affiliate stats be viewable?

    Jason

    Hi Jason, good to hear from you.

    This is all part of the fallout of the server migration we had a few days ago, systems are coming back online, hopefully today. We’ll notify everyone about this as soon as a full service has resumed.

    In the meantime make sure you (and everyone) have added carlo@betus.com and affiliates@betus.com to your contact list we can make sure you get our email.

    We expect things to up and running tonight at 2am EST, when we “copy to our production servers”. Apologies again for the inconvenience. Please let me know if there’s anything I can do in the meantime.

    I wish I had a flamethrower for times when people mess up servers! :flamer:

    #731643
    Anonymous
    Inactive

    Thanks for the response

    #731738
    PatrickM
    Member

    Full service has been restored. Reporting is fixed.

    Moving servers hurt, huh? :Nod: :Nod: :Nod:

    #732310
    PatrickM
    Member
Viewing 9 posts - 1 through 9 (of 9 total)