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Ryan – trying again

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  • #589067
    Anonymous
    Inactive

    Ryan,

    I think I have been pretty patient with this issue.

    How can I have 20+ betting players this month and zero revenue from revshare ?

    I was leaning on pushing your sites hard due to the lack of rakeback issues, but need to understand what these stats mean.

    #667756
    Anonymous
    Inactive

    Hi Holis,

    Yes, you have been MORE than patient. I got your email this morning and I am having it investigated and I should have an answer for you in about 12-18 hours ( as soon as I hear back).

    No excuses, you should have had a resolution to your situation way before. As I mentioned to you in email I had gotten your situation mixed up because I had thought your issue was related to the integration… my fault/honest mistake … thanks for your patience/understanding. You’ll hear from me tomorrow.

    #667759
    Anonymous
    Inactive

    In the mean time, I figured I would explain the betting players again:

    The betting player column is there to show you how many players placed a bet in a given day. I got it put there so affiliates could see if their revenue comes from 1 or more players.

    the total at the bottom is just the sum of all the daily totals.

    If you had one player, and he played everyday, it would show 1 for everyday, and the total would be 31 … that doesn’t mean you have 31 players …

    #667761
    Anonymous
    Inactive

    thank you for the quick response.

    #668168
    Anonymous
    Inactive

    Holis,

    FYI: the players in your account are just playing in free games and free rolls. There are no guest accounts for poker, so when they place a bet it shows up under your stats as a ‘betting player’.

    #668207
    Anonymous
    Inactive

    Interesting.

    well we gave it a shot. No idea why we have zero conversions with ya in 3 months or so.

    Thanks for getting back to me.

Viewing 6 posts - 1 through 6 (of 6 total)