Get exclusive CAP network offers from top brands

View CAP Offers

Rival casinos change T&Cs – BAD NEWS

[bsa_pro_ad_space id=2]
  • This topic is empty.
Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #808715
    burundi
    Member

    I got the same email… how distasteful :(

    #808738
    Anonymous
    Inactive

    Ok, so far we have the following reactions:

    Apollo is raising comissions by 5% to offset the changes, but only if you deliver one player a month.

    Slotocash and Box24 are independent from the rest and will not adopt the official new Rival policies, all remains as was before.

    Jaxon from Cocoa and Paradise8 is on sudden, indefinite leave and the new contact is Jason[at]thejetsetlife[dot]com

    #808759
    Anonymous
    Inactive

    Another update:

    Planet23 is also not going to implement Rival’s changes. It seems the amounts deducted by Rival may show n your stats, but Planet23 is going to make up for it.

    That now makes 3 promotable Rivals I am aware of at this time:

    Slotocash
    Box24
    Planet23

    I’ll keep you updated as I find out more.

    #808771
    burundi
    Member

    @Dominique 216812 wrote:

    Another update:

    Planet23 is also not going to implement Rival’s changes. It seems the amounts deducted by Rival may show n your stats, but Planet23 is going to make up for it.

    That now makes 3 promotable Rivals I am aware of at this time:

    Slotocash
    Box24
    Planet23

    I’ll keep you updated as I find out more.

    Here is another update, my email conversation with Jason from 400

    First, I got this email (as Im sure everyone else did)

    Hi again everyone.

    I forgot to mention something important yesterday when I told you all about the sign-up package changes at Paradise 8. For those of you that have exclusive sign up bonuses with us, those will not change. Again, all exclusive affiliate sign up bonuses will not be affected by the changes to the standard sign up bonuses at Paradise 8. If anyone sees a change please let me know right away and I’ll make sure it’s rectified.

    I apologize for not mentioning this in my first email.

    Email me at [email protected] if you need to get a hold of me for anything at all.

    Jason

    Then, I responded with:

    Dude, I, like any other affiliate with a brain, will never promote you. Think harder next time before implementing shady changes.

    Close my affiliate account, and dont send me any more emails.

    Best,

    And got back:

    Sorry Steve,

    What shady changes are you referring to.

    Jason

    And I replied:

    Im surprised you ask. Obviously the progressive scam.

    S.

    And then got this:

    Steve contrary to what you might think, it is our program (400 affiliates) that brought this whole issue to light in the first place with Rival and spearheaded the whole investigation as to why there seemed to be something off with one of our affiliates commission payments after a big progressive win.

    We’ve been trying to and continue to work WITH our affiliates, mediating between them and Rival to try and come to a situation where everyone is happy. Rival is now aware that affiliates are still not happy with the solution they proposed and my partner has been on msn with them daily to suggest ways in which this can be resolved that is fair to our affiliates.

    If affiliates sharing the seed amount with the casinos is the main issue then that’s what we’ll address when we speak to Rival.

    I write all of this to you not to convince you to promote us because frankly I have no interest in working with you and (as you requested) will be closing your account with us as soon as I finish writing this. I tell you all of this only so that hopefully you take the time to have your fact straight next time you accuse someone of “scamming”.

    Jason



    That is interesting, because when I spoke with Paul from superior, he also mentioned to me

    QUOTE:

    Paul~ says:
    Contributions have always been in place, since rival put progressives live. It works as in most places (RTG, Micro, etc) – There have been discussions with rival
    Regarding the complete transparence of the system that was in place

    **** Superior is still in negotiations with Rival regarding this… so not sure which side of the fence they will be standing at the end of the day

    I can tell you from experience, at least with club world who is an RTG, I had a progressive winner $1.4M, and based on how much was withdrawn so far, how much was played through, and how much is sitting in her account still… not 1 penny of the 1.4 is unaccounted for as far as I can tell.. so Im pretty sure that they arent sticking me with paying for any “seed”

    I was under the impression that this was something new being implemented, but word has it that it has always been that way, and just now being exposed… could that be why Jaxon is on an “indefinite” leave? :nono:

    #808777
    TP2112
    Member

    Just checked all my Rival’s Affiliate Programs accounts…

    I had a bad surprise!

    All commissions adjusted… all raised down! :Cry:

    Rockbet -$243 adj
    Regal -$854 adj
    Vegas Sky -$113 adj
    …and so on…

    It’s only my problem? What happening? :sarcasm:

    #808778
    Paolino
    Member

    @dfiocch 216837 wrote:

    Just checked all my Rival’s Affiliate Programs accounts…

    I had a bad surprise!

    All commissions adjusted… all raised down! :Cry:

    Rockbet -$243 adj
    Regal -$854 adj
    Vegas Sky -$113 adj
    …and so on…

    It’s only my problem? What happening? :sarcasm:

    Would I be right in thinking that those adjustments are more likely to be down to the Mastercard issue, rather than the progressives contribution

    By the way, the first MG group has started to deduct Mastercard and VISA seizure money too, just saw this message on one of the other boards

    Dear Affiliates,

    In light of current events with both MasterCard and Visa blocking casino
    transactions, for the past number of days we have been and are continuing
    to receive large amounts of bank initiated charge backs from three of our
    payment processors.

    The processors have in effect confiscated the money with no chance of recovery in
    sight at present, although we are currently trying to achieve a favorable outcome
    with them.

    These seized deposits/transactions due to the reasons above, will show up as an
    adjustment in the affiliate commission reports as “Chargebacks”. If at any time
    should we be able to recover any of the funds, we will reimburse affiliates
    accordingly without delay.

    As stated this only applies to three processors and we are able to successfully
    process through our various other processors. Please note that it’s most probable to
    see a reduction in commissions earned for February.

    We apologize for the inconvenience.
    __________________
    Kind Regards,

    Conrad Haack
    Affiliate Manager

    Tel +27 11 253 9744
    Fax +27 11 253 9617
    Cell +27 83 458 5884

    msn: [email protected]
    skype: conradhaack
    Join the Best Casino Affiliate Program Online Today! ? Starpartner.eu

    #808779
    TP2112
    Member

    @Dendrite 216838 wrote:

    Would I be right in thinking that those adjustments are more likely to be down to the Mastercard issue, rather than the progressives contribution

    By the way, the first MG group has started to deduct Mastercard and VISA seizure money too, just saw this message on one of the other boards

    Yes, maybe…

    #808782
    Anonymous
    Inactive

    The mastercard and the progressive issues are two seperate issues hitting at the same time.

    Mastercard is an industry wide issue, the progressives are a Rival issue.

    Deducting progressive contributions at the end of the month is totally unacceptable, all month one thinks one has earned a certain amount and sends new players accordingly, and at the end of the month suddenly earnings are way lower. You can’t conduct business this way, and I am giving it a short time to be settled before I pull all but the three rivals mentioned above, who will not implement the progressive deductions.

    The mastercard issue – it’s still not out how and if it will affect us with all the various programs. So far Vegas Partner seems to be the only non-rival group saying they will define the mastercard issues as “chargebacks”.

    #808783
    Anonymous
    Inactive

    Chargebacks on the programs issues is bogus. So not only do we advertise for them we need to substidise their processor issues?

    I mentioned I started off the month with some very large negative balances in some Rivals, not really happy about this crap. Soon they will be sending us bills i think.

    #808784
    Anonymous
    Inactive

    @Play 216827 wrote:

    I was under the impression that this was something new being implemented, but word has it that it has always been that way, and just now being exposed… could that be why Jaxon is on an “indefinite” leave? :nono:

    Actually, a lot of programs do and always have deducted some measure of progressive fees, lumped with other fees and it’s been built into their aff programs from the start.

    The difference is that Rival started this without notification to anyone, without any transparency in the stats, and just suddenly takes money out of your account at month’s end without explanation or any type of accountability.

    With the other places that do this, we signed up with the deduction in place, here it is retroactive.

    Lots of affiliates had a sudden shock when they logged into their accounts at month’s end and found their comissions had shrunk considerably.

    AGD published this:

    Example of how this affects YOU

    Assumption: 35% Revenue Sharing

    Player 1: Deposits $5000. Takes no bonuses. Plays $0 in progressives. Loses all.
    Affiliate Share: $1750

    Player 2: Deposits $1000. Takes no bonuses. Plays progressives and wagers, in total: $75,000 (due to wins and losses). Loses all.
    Affiliate Share: $350 – 2% ($75,000) = $350 – $1500 = $-1150

    Player 3: Deposits $50. Takes no bonuses. Plays progressives and wagers, in total: $25,000. Loses all.
    Affiliate Share: $17.5 – 2% ($25,000) = $17.5 – $500 = -$482.50

    Affiliate End Revenue = $1750 – $1150 -$482.50 = $117.50

    Affiliate Revenue Share Percentage = $117.50 / ($5000 + $1000 + $50) * 100 = $117.50 / $6050 * 100 = 1.9% Revshare

    #808785
    burundi
    Member

    @Dominique 216847 wrote:

    Actually, a lot of programs do and always have deducted some measure of progressive fees, lumped with other fees and it’s been built into their aff programs from the start.

    The difference is that Rival started this without notification to anyone, without any transparency in the stats, and just suddenly takes money out of your account at month’s end without explanation or any type of accountability.

    With the other places that do this, we signed up with the deduction in place, here it is retroactive.

    Lots of affiliates had a sudden shock when they logged into their accounts at month’s end and found their comissions had shrunk considerably.

    AGD published this:

    I see, thanks for the clarification Dominique… :)

    #808836
    TP2112
    Member

    Just received this mail from a Jason (Jet Set Marketing – 400Affiliates)…

    Hi Everyone,

    I have some news for you regarding the progressive affiliate deductions.

    First of all I want to thank all of your for your patience in this matter. I know it’s a heated topic on the forums and a subject of much debate (and understandably so).

    Until this point we have been waiting for Rival to make a decision as to how past progressive deductions (Pre-March 2010 ) would be handled. This change was to be Rival white label – wide and was going to be based on whatever the majority of white labels agreed on.

    This morning we received an email from Rival stating that “After careful consideration, it has been decided that a unified response is not required in this specific event. Each operator can decide how they want to refund affiliates as they see fit.”

    Because of this, we at Jet Set Marketing have decided to refund all progressive deductions from March 01, 2009 to Feb 28th, 2010 for both Paradise8 and Cocoa Casino. We feel that because affiliates were unaware that these deductions were taking place, this option is the most fair to all of you. This solution is what we have been pushing for since discussions started but until now the decision was not ours to make, nor to announce.

    We still have not been notified as to how the progressive system will function from March forward as far as affiliates are concerned, but we are anticipating a positive solution that we can all be happy with.

    Again, thank you for your patience in this matter and I hope to be writing to you soon with more good news.

    Sincerely,

    Jason W,

    Good news?

    #808839
    Anonymous
    Inactive

    From Superior:

    Dear Affiliates,

    After weeks of discussions with Rival and other white labels in the network, it’s been agreed that each program can decide which action to take when it comes to previously deducted progressive contributions. After studying the situation, and concluding that this was a retroactive change in affiliate contracts, Superior Share will be returning all previous deductions of progressive contributions. We will credit back all past affiliate progressive contributions from February 2009 until March 2010. A more detailed timeline for this is forthcoming.

    We are still working on the final details of the progressive system going forward. We have discussed this with many of you, we’ve taken your feedback, and we’re working closely with Rival to come up with a system that will benefit both parties, you as our partner, and our operation as well.

    We will be giving you further information regarding the contributions reimbursement schedule and full details on the new system as soon as they become available.

    Master Card Issue:

    For all of you who were affected by the MasterCard issue, we are extending to you a 10% EXTRA Commission on ALL your new signups during the months of April, May and June of the current year. We encourage you to upgrade your marketing campaigns, so you can better take advantage of this unique incentive. Along with further notices this month, we will be releasing our newest marketing materials and exclusive promotions, so you can better design your campaigns.

    Once again, we appreciate your feedback and understanding on these matters. It hasn’t been easy but we know that a serious consideration of the current problems, together with the feedback of our valuable partners, will bring favorable solutions for all.

    Thank you and we’ll be in touch very soon.

    With best regards,

    Paul Art

    Affiliate Director

    #808957
    Anonymous
    Inactive

    This is the current complete list posted at AGD. Please remember that much of this is still in flux.

    This is a full list, with documentation of all Rival Affiliate programs (so far) that have either commented on the Progressive and Processor Confiscation Issue or have not.

    NON-WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions, Processor Confiscations
    SlotoCash Affiliates – SlotoCash Casino – Slotocash Affiliates Email Response

    NON-WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions, No Comment on Processor Confiscations
    Affiliate Wide – Box24 Casino – Affiliate Wide Email Response

    WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions, Processor Confiscations
    Planet23 Partners – Planet23 Casino – Posted Response #1, Posted Response #2
    Spintime Partners – Spintime Casino – Spintime Email Response>
    Regal Affiliates – Vegas Regal – Posted Response #1, Posted Response #2

    WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions (BEFORE MARCH 2010), No Comment on Processor Confiscations
    400 Affiliates – Cocoa Casino, Paradise8 – 400 Affiliates Email Response
    iGaming.Pro – Tradition Casino – iGaming.Pro Email Response
    Pantasia Affiliates – Pantasia, Mayan Fortune – Pantasia Email Response

    WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions(BEFORE MARCH 2010), WILL HAVE Processor Confiscations
    Superiorshare – Superior Casino – Superiorshare Email Response, Superiorshare Email Response #2

    WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions, No Comment on Processor Confiscations

    WHITE LABEL Rival CasinosWill not charge affiliates for: Progressive Contributions (BEFORE MARCH 2010), Processor Confiscations
    Royal Apollo Affiliates – Royal Apollo Casino – Posted Response #1, Posted Response #2

    WHITE LABEL Rival CasinosNO COMMENT – DO NOT WORK WITH THESE GROUPS UNTIL THEY COMMENT!
    400 Affiliates – This is Vegas!, Davinci’s Gold
    Bestpay Partners – 21Grand Casino
    Bet821 Poker Affiliates – Bet821 Casino
    BetUS Partners – BetUS Casino
    Dendera Affiliates – Dendera Casino
    First Gaming Partners – Slot Power, Vanguard
    Fortune Reel Affiliates – Fortune Reel Casino
    iGaming Profits – Irish Luck Casino
    LionSlots Affiliates – LionSlots Casino
    Max RevShare – Club Vegas USA
    Rockbet Affiliates – Rockbet, Vegas Days, Slots Jackpot
    Ruby Royal Affiliates – Ruby Royal
    Simon Says Affiliates – Simon Says
    Slots of Fortune Affiliates – Slots Of Fortune
    Tropica Affiliates – Tropica Casino
    Vegas Sky Affiliates – Vegas Sky

    #808989
    Anonymous
    Inactive

    SlotsofFortune updated yesterday the affiliates on its stand regarding Progressives.
    We’ll be informing soon on the MC seizures.

    March 12, 2010: Statement on Progressives Contribution

    Dear Partners,

    We would like to inform you about our stand on the Progressive Jackpots contribution.
    The introduction of the progressive slots in 2009 has not been handled with clarity, and the lack of communication provoked unfair affiliate commission calculations. Therefore, we took the decision that our affiliates will not be held responsible for any progressive jackpot contributions. All the contributions will be covered by the operator, and therefore you may feel secure, when promoting our progressive slots. Banners with the progressive stickers are available in the backend for marketing purposes. All deductions, corresponding to the progressives’ contributions will be refunded back to the affiliates.

    Your business is very valuable to us, and we appreciate your continuous efforts at promoting our brand. We are about to take our final decision on the Master Card processors loss, and you’ll be updated shortly. You can be rest assured that we are taking into the consideration the interests of both the parties and our commitment towards the affiliates and the business demands.

    Please feel free to contact us for any additional information, or clarification.

    Best regards,
    Natalie Stewart.
    Affiliate Manager
    Slots of Fortune • $777 Free Bonus • Enjoy Slots!
    MSN Messenger: [email protected]

Viewing 15 posts - 1 through 15 (of 16 total)