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ReferBack is withdrawing from the USA

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Viewing 15 posts - 16 through 30 (of 53 total)
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  • #786792
    Anonymous
    Inactive

    Well i think the SHORT TERM has come , from a long time member on my forum.. ANY comment Shane?

    here is a chat I just had at Jackpot city casino, bellerock gaming casinos:

    Welcome to Belle Rock Entertainment. A Player Host will assist you as soon as possible. You are number 1 in the queue. Your wait time will be approximately 1 minute(s) and 59 seconds.

    You are now chatting with ‘Denis’

    Denis: Thank you for contacting Belle Rock Entertainment and welcome to Live Chat Support.

    Denis: How may I assist you today?

    tjc17677497r: hi, was wondering…got a first deposit bonus from you and dont think it was credited what i was sapposed to get,…played it already but what was it?

    tjc17677497r: just a couple days ago…

    Denis: Just a moment please while I look into this for you.

    tjc17677497r: k, ty

    Denis: That was a 100% match up to 100 on your first deposit. Unfortunately, I have some bad news.

    Denis: The casino has taken the decision that it will no longer accept registrations from the USA. Please accept our apologies for any inconvenience that this may cause you. If any funds remain in your account they will be refunded to you shortly.

    tjc17677497r: but i am already registed months ago

    Denis: My apologies but your account will be closed and we will not be able to accept any deposits from you.

    tjc17677497r: wow really,…i knew some stuff was going down with micro casinos about usa reg…but only for new after the 10th or something….

    Denis: This has taken us by suprise as well. The decision is from this week on.

    tjc17677497r: thought previous accounts would still be able to play

    Denis: Again our apologies for the inconvenience.

    Denis: Unfortunately not.

    tjc17677497r: that is to bad for sure!!! do u know why or what happened that is forcing this to happen?

    Denis: My apologies, but I am unable to go into the specifics of the situation.

    tjc17677497r: i am a member of a very repitable casino forum that does alot of business with you and would be great to be able to post info on this matter to let others know…

    Denis: Then you will have to contact us via the following E-mail address to ask for an official response.

    Denis: playersupport@bellerockentertainment.com

    Denis: Is there anything else I can assist you with?

    tjc17677497r: ok ty, this is a sad sad day for many here…and your casino’s as well…ty and gl,

    Denis: Thank you Launa, it is a sad day indeed.

    Denis: Goodbye

    And so I fear the end is really near … hope Bel or forum staff will do follow up on this,…I gotta go to work!

    #786920
    Anonymous
    Inactive

    Hi there all,

    As was to be expected along with no new sign ups from the USA there has also been a decision taken to approach the closure of US based casino account in a phased manner.

    The player account above was one the accounts closed in phase 1 of this process.

    Shane

    #786935
    Anonymous
    Inactive

    Please explain this phased manor, and why if other micros are allowing existing players you are not? This is not going to sit well with me when it comes to the point that USA players are allowed to play once again although I hold all of Referback team members in the very highest of regards, I will be looking at these actions when it comes exposure.

    #786938
    Anonymous
    Inactive

    WTF, just seen members posting on my forum that they are locked out from jackpot city
    and now i come here and read this!
    well that short time was sure very short hm?!
    :Cry:

    #787037
    Anonymous
    Inactive

    @bonustreak 186580 wrote:

    Please explain this phased manor, and why if other micros are allowing existing players you are not? This is not going to sit well with me when it comes to the point that USA players are allowed to play once again although I hold all of Referback team members in the very highest of regards, I will be looking at these actions when it comes exposure.

    I suspect, that all micro at some point will stop US players?

    I can understand the method of the phase out, the attrition rate of players means that as players fall off and stop playing, they are replaced by non US players and that as the NON US player value increases, the next level of US players are stopped.

    Its like a see saw, slowly bring down the number of US players, and increase the number of non US players.

    You cant do it too fast, because their is a cost involved in acquiring players, and on average 30-40% of one months new players will play into month 2, and then fewer into month 3, and 4. The longer a player plays, their player value increases.

    You cant just put the brakes on all US players, because then a company is running on fumes, like Ladbrokes.

    Its really a value of player over time equation now? Its a smart way of pulling out of the market while still being able to operate.

    #787111
    Anonymous
    Inactive

    ALL US accounts are now closed…. Try look on your stats :whoa:

    #787113
    Lucretia
    Member

    Yes all USA are closed now, this S big time.

    Thank you referback !

    :hithead: bye bye

    #787138
    Anonymous
    Inactive

    Be fair. This isn’t a Referback decision, it’s come down from Belle Rock Entertainment who themselves answer to Carmen Media. If you choose to believe the MGS announcement as to why this is all happening, it’s because “one or two” of their biggest licencees asked for it. I think I’m right in saying that Carmen Media also have an interest in Fortune Lounge and in Microgaming themselves.

    Hardly Referback’s fault.

    #787141
    Anonymous
    Inactive

    2070 accounts closed faint.gif

    #787168
    Anonymous
    Inactive

    I just had a very long convo with a player from my forum,he asked me to call him because he had some info and a ton of chats saved from over the weekend as his accounts were closed one after another. I will hold off on posting I want to hear what Referback has to say first.

    #787189
    Anonymous
    Inactive

    Yes, it looks like they’ve already closed all of the U.S. player accounts.

    I do blame ReferBack for closing the existing player accounts.. especially when I don’t
    see any closed accounts in the statistics for any of the other MGS affiliate programs.

    The real questions are.. why did they need to remove all existing players now? why couldn’t
    they have waited and let affiliates continue to reap the rewards over the holiday season?

    This isn’t positive motivation to promote their casinos in prime spots anymore.

    #787191
    Anonymous
    Inactive

    @MrYook 186900 wrote:

    I do blame ReferBack for closing the existing player accounts.

    Referback will have absolutely no control over, or involvement with, players and their accounts. The closures will have been done by BRE, that you can be 100% positive of.

    #787197
    Anonymous
    Inactive

    this sucks. 400 accounts closed. this “lifetime revenue” scheme just doesnt work in this industry. its a hoax. something always happens and people dont get paid for one reason or antoher…:flush:

    #787198
    Anonymous
    Inactive

    @splinterfree 186912 wrote:

    this “lifetime revenue” scheme just doesnt work in this industry. its a hoax.

    It would only be a hoax IMO if the casino continued to profit and just cut us out. Hopefully, when the US comes back, the players we tagged originally will remain tagged to us if they return.

    #787201
    Anonymous
    Inactive

    It doen’t matter which company arm is responsible, this is a serious blow to affiliates.

Viewing 15 posts - 16 through 30 (of 53 total)