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- November 13, 2008 at 2:22 pm #786792AnonymousInactive
Well i think the SHORT TERM has come , from a long time member on my forum.. ANY comment Shane?
here is a chat I just had at Jackpot city casino, bellerock gaming casinos:
Welcome to Belle Rock Entertainment. A Player Host will assist you as soon as possible. You are number 1 in the queue. Your wait time will be approximately 1 minute(s) and 59 seconds.
You are now chatting with ‘Denis’
Denis: Thank you for contacting Belle Rock Entertainment and welcome to Live Chat Support.
Denis: How may I assist you today?
tjc17677497r: hi, was wondering…got a first deposit bonus from you and dont think it was credited what i was sapposed to get,…played it already but what was it?
tjc17677497r: just a couple days ago…
Denis: Just a moment please while I look into this for you.
tjc17677497r: k, ty
Denis: That was a 100% match up to 100 on your first deposit. Unfortunately, I have some bad news.
Denis: The casino has taken the decision that it will no longer accept registrations from the USA. Please accept our apologies for any inconvenience that this may cause you. If any funds remain in your account they will be refunded to you shortly.
tjc17677497r: but i am already registed months ago
Denis: My apologies but your account will be closed and we will not be able to accept any deposits from you.
tjc17677497r: wow really,…i knew some stuff was going down with micro casinos about usa reg…but only for new after the 10th or something….
Denis: This has taken us by suprise as well. The decision is from this week on.
tjc17677497r: thought previous accounts would still be able to play
Denis: Again our apologies for the inconvenience.
Denis: Unfortunately not.
tjc17677497r: that is to bad for sure!!! do u know why or what happened that is forcing this to happen?
Denis: My apologies, but I am unable to go into the specifics of the situation.
tjc17677497r: i am a member of a very repitable casino forum that does alot of business with you and would be great to be able to post info on this matter to let others know…
Denis: Then you will have to contact us via the following E-mail address to ask for an official response.
Denis: Is there anything else I can assist you with?
tjc17677497r: ok ty, this is a sad sad day for many here…and your casino’s as well…ty and gl,
Denis: Thank you Launa, it is a sad day indeed.
And so I fear the end is really near … hope Bel or forum staff will do follow up on this,…I gotta go to work!November 14, 2008 at 1:41 pm #786920AnonymousInactive
Hi there all,
As was to be expected along with no new sign ups from the USA there has also been a decision taken to approach the closure of US based casino account in a phased manner.
The player account above was one the accounts closed in phase 1 of this process.
ShaneNovember 14, 2008 at 4:21 pm #786935AnonymousInactive
Please explain this phased manor, and why if other micros are allowing existing players you are not? This is not going to sit well with me when it comes to the point that USA players are allowed to play once again although I hold all of Referback team members in the very highest of regards, I will be looking at these actions when it comes exposure.November 14, 2008 at 4:34 pm #786938AnonymousInactive
WTF, just seen members posting on my forum that they are locked out from jackpot city
and now i come here and read this!
well that short time was sure very short hm?!
:Cry:November 15, 2008 at 4:56 pm #787037AnonymousInactive
@bonustreak 186580 wrote:
Please explain this phased manor, and why if other micros are allowing existing players you are not? This is not going to sit well with me when it comes to the point that USA players are allowed to play once again although I hold all of Referback team members in the very highest of regards, I will be looking at these actions when it comes exposure.
I suspect, that all micro at some point will stop US players?
I can understand the method of the phase out, the attrition rate of players means that as players fall off and stop playing, they are replaced by non US players and that as the NON US player value increases, the next level of US players are stopped.
Its like a see saw, slowly bring down the number of US players, and increase the number of non US players.
You cant do it too fast, because their is a cost involved in acquiring players, and on average 30-40% of one months new players will play into month 2, and then fewer into month 3, and 4. The longer a player plays, their player value increases.
You cant just put the brakes on all US players, because then a company is running on fumes, like Ladbrokes.
Its really a value of player over time equation now? Its a smart way of pulling out of the market while still being able to operate.November 16, 2008 at 5:15 pm #787111AnonymousInactive
ALL US accounts are now closed…. Try look on your stats :whoa:November 16, 2008 at 5:22 pm #787113LucretiaMember
Yes all USA are closed now, this S big time.
Thank you referback !
:hithead: bye byeNovember 16, 2008 at 9:04 pm #787138AnonymousInactive
Be fair. This isn’t a Referback decision, it’s come down from Belle Rock Entertainment who themselves answer to Carmen Media. If you choose to believe the MGS announcement as to why this is all happening, it’s because “one or two” of their biggest licencees asked for it. I think I’m right in saying that Carmen Media also have an interest in Fortune Lounge and in Microgaming themselves.
Hardly Referback’s fault.November 16, 2008 at 9:37 pm #787141AnonymousInactive
2070 accounts closedNovember 17, 2008 at 4:58 am #787168AnonymousInactive
I just had a very long convo with a player from my forum,he asked me to call him because he had some info and a ton of chats saved from over the weekend as his accounts were closed one after another. I will hold off on posting I want to hear what Referback has to say first.November 17, 2008 at 10:06 am #787189AnonymousInactive
Yes, it looks like they’ve already closed all of the U.S. player accounts.
I do blame ReferBack for closing the existing player accounts.. especially when I don’t
see any closed accounts in the statistics for any of the other MGS affiliate programs.
The real questions are.. why did they need to remove all existing players now? why couldn’t
they have waited and let affiliates continue to reap the rewards over the holiday season?
This isn’t positive motivation to promote their casinos in prime spots anymore.November 17, 2008 at 10:25 am #787191AnonymousInactive
@MrYook 186900 wrote:
I do blame ReferBack for closing the existing player accounts.
Referback will have absolutely no control over, or involvement with, players and their accounts. The closures will have been done by BRE, that you can be 100% positive of.November 17, 2008 at 11:41 am #787197AnonymousInactive
this sucks. 400 accounts closed. this “lifetime revenue” scheme just doesnt work in this industry. its a hoax. something always happens and people dont get paid for one reason or antoher…:flush:November 17, 2008 at 11:49 am #787198AnonymousInactive
@splinterfree 186912 wrote:
this “lifetime revenue” scheme just doesnt work in this industry. its a hoax.
It would only be a hoax IMO if the casino continued to profit and just cut us out. Hopefully, when the US comes back, the players we tagged originally will remain tagged to us if they return.November 17, 2008 at 12:44 pm #787201AnonymousInactive
It doen’t matter which company arm is responsible, this is a serious blow to affiliates.