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Problems Receiving Emails from CAP?

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  • #824283
    mcmcmcmc5
    Member

    Yes, I have the same problem. Reported it when I signed up (I didn’t receive the sign-up email). Suggestion was to check spam folder, but they aren’t in there either. And I don’t get any other CAP emails either (e.g. threads I’m following).

    #824288
    Anonymous
    Inactive

    The vBulletin email system on here is not working. I’m not sure if it’s turned off or broken.

    #824289
    Evelinessa
    Member

    Thanks for posting this up guys. Our tech team recently did a forum upgrade which didn’t seem to fix the issue as we hoped it would. The hard part about this bug is that only some users don’t receive the emails, while others do.

    I just alerted our tech team that the issue is still occurring, and they are going to look into it again this week.

    @Jam 239607 wrote:

    My ‘User CP’ settings are definitely correct, and it’s always worked fine in the past, I haven’t changed anything.

    Did the emails suddenly stop working for you? Did you change your email or password recently?

    We will get to the bottom of this!

    #824297
    tonywang
    Member

    @Arjun 239621 wrote:

    Did the emails suddenly stop working for you? Did you change your email or password recently?

    No I haven’t changed email or password recently. Everything is exactly the same as before, and I always got the emails in the past, but I’m not exactly sure when they stopped – at least last month, probably longer…

    @Arjun 239621 wrote:

    We will get to the bottom of this!

    Thanks, I don’t like missing out on notifications of time-sensitive info! :)

Viewing 4 posts - 1 through 4 (of 4 total)