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Problem with MoneyBookers (Skrill), available balance zero!!

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  • #824387
    Captainette
    Member

    This sounds odd. They should reply your email. If they don’t, you should give them a call.

    There has recently been another thread about strange issues at Moneybookers (link), but the problem described there is different than yours. I am also unsure how fundamented the claims of stolen customer databases are.

    #824392
    misswigg
    Member

    Never had this problem with MB but I am currently having another problem with them grrrrrrr, don’t expect a reply so fast via email, they take a while to reply, also be aware that when you call them it costs a fortune!

    #824394
    Anonymous
    Inactive

    @Kononen 239743 wrote:

    Hi!

    Am I the only one with this problem?

    FYI, I do not have this problem when checking right now, so it is not a general problem, sorry. I have never experienced something like that at Skrill.

    #824432

    The problem has been solved. Billed accidentally twice..

    #824433
    misswigg
    Member

    Good for you, I’m still waiting for a reply to my email *sigh*

    #824441
    bosshoggs
    Member

    Kononen, thanks for sharing info about the issue and your update.

    Caseym, how are things going? Any updates?

    #824455
    misswigg
    Member

    No nothing still :( do you guys have a contact for Moneybookers?

    #824469
    bosshoggs
    Member

    @Caseym 239852 wrote:

    No nothing still :( do you guys have a contact for Moneybookers?

    YIKES… I will connect with the team and see if there is anyway to help connect you. More to follow.

    #824477
    nav145
    Member

    Hi Caseym,

    We’ve reached out to a contact of ours at Skrill/MB, we’ll let you know as soon as we get a response. Please update us if you get resolution from their support team.

    John

    #824491
    misswigg
    Member

    Thanks John!

    #824512
    misswigg
    Member

    Thanks for your help John but I have now got an alternative contact so am in the process of sorting it out (fingers crossed)

    #824527
    nav145
    Member

    Hi Caseym,

    That’s great news, hopefully you get resolution soon. Thanks for letting us know. Please keep us posted as our contact actually got back to us but couldn’t recommend anything since we don’t know the details of your issue.

    John

Viewing 12 posts - 1 through 12 (of 12 total)