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Hi Elizabeth,
We are aware of the banners not updating and this is on our list of changes to make on the new system that we will be rolling out.
I understand that affiliates want less maintenance with their banners and we are working to provide these to you.
On the “player problem” – I will investigate this and reply within the next two days.
Regards,
YashinHi Elizabeth,
I have asked our promotions department to check this, and they could not identify why you were only sent half of the mailers. Your email address was on the mailing list and they could only surmise that perhaps there was a network error that resulted in the mails not being sent to your address.
I will contact you privately to inform you of what I think is a fair resolution to this.
Regards,
Yashin
