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Hello Seth,
I am afraid you are completely right with your complaint, and I am very sorry for this issue.
Once I come to the office tomorrow morning, I will go through your stats, and check with accounting regarding your Neteller information. If everything is alright, I’ll make sure the payment goes through tomorrow.
Thank you,
Natalie Stewart
Affiliate DirectorHello Seth,
I found the old payout reports with your commissions, where the accounting was not able to process them because of not getting your Neteller information. Yes, I see that it was our mistake, and I took your payment to the accounting department. Let’s just give them a bit, and they will make the transfer.
Thank you,
Natalie.
NatalieStewart wrote:Hello Seth,I found the old payout reports with your commissions, where the accounting was not able to process them because of not getting your Neteller information. Yes, I see that it was our mistake, and I took your payment to the accounting department. Let’s just give them a bit, and they will make the transfer.
Thank you,
Natalie.
Natalie,
I did receive payment finally yesterday, so thanks for looking into this so quickly after I posted and resolving the situation. And thank you for owning up to the mistake and not passing the buck, etc.
Scurvydog
