New 2008.00 offer problems

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  • #606435
    Anonymous
    Inactive

    I’ve gotten some feedback at my forum ,that this offer seems to have a lot bugs. Players are not able to play and the timer just keeps ticking away.
    Here’s the thread http://casinocashgiveaway.activeboard.com/index.spark?forumID=89469&p=3&topicID=14571705

    Do you know what will/may be done for players that signed up with the intention of playing the offer and were not able too?

    #756591
    Jimm
    Member

    Hi there,

    Thanks for this feedback – I will make sure that it’s passed on to the relevant parties for investigation and resolution.

    In the meantime, I would suggest that you tell your members to contact Casinoshare Support via e-mail, telephone or live chat directly. The full list of contact numbers and addresses is available at http://www.casinoshare.com/Support.aspx.

    Regards,
    Lawrence.

    #756717
    Anonymous
    Inactive

    My members don’t like the ‘push off’ Lawerence they expect me to have answers in a day or so with any issues, can you please get a mail to me when this is resolved so I can then let my members know. I don’t like advertising something that does not work.

    #756725
    Jimm
    Member

    Hi there,

    It is a public holiday here today, so I haven’t been in the office – my apologies for the perceived lack of response. I will definitely let you know what comes from these player issues, and whether anything requires rectifying.

    Thanks,
    Lawrence.

    #756733
    Anonymous
    Inactive

    :wavey: Thanks dear you ROCK as always!

    #756843
    Anonymous
    Guest

    Our players are having issues as well and it would be nice to know whats up.
    Thanks for any and all help :santa2:

    #756900
    Anonymous
    Inactive

    lol …sorry for the extra ‘e’ tried to edit but cannot for some reason.

    #756927
    Jimm
    Member

    Hi all,

    Just an update on this… the CasinoShare Customer Service Manager is on the case, and will be posting on the relevant forums in order to deal with the issues at hand.

    Regards,
    Lawrence.

Viewing 8 posts - 1 through 8 (of 8 total)