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- December 15, 2007 at 12:19 am #606435AnonymousInactive
I’ve gotten some feedback at my forum ,that this offer seems to have a lot bugs. Players are not able to play and the timer just keeps ticking away.
Here’s the thread http://casinocashgiveaway.activeboard.com/index.spark?forumID=89469&p=3&topicID=14571705
Do you know what will/may be done for players that signed up with the intention of playing the offer and were not able too?December 15, 2007 at 10:47 pm #756591
Thanks for this feedback – I will make sure that it’s passed on to the relevant parties for investigation and resolution.
In the meantime, I would suggest that you tell your members to contact Casinoshare Support via e-mail, telephone or live chat directly. The full list of contact numbers and addresses is available at http://www.casinoshare.com/Support.aspx.
Lawrence.December 17, 2007 at 3:23 pm #756717AnonymousInactive
My members don’t like the ‘push off’ Lawerence they expect me to have answers in a day or so with any issues, can you please get a mail to me when this is resolved so I can then let my members know. I don’t like advertising something that does not work.December 17, 2007 at 5:33 pm #756725
It is a public holiday here today, so I haven’t been in the office – my apologies for the perceived lack of response. I will definitely let you know what comes from these player issues, and whether anything requires rectifying.
Lawrence.December 17, 2007 at 7:03 pm #756733AnonymousInactive
:wavey: Thanks dear you ROCK as always!December 18, 2007 at 4:15 pm #756843AnonymousGuest
Our players are having issues as well and it would be nice to know whats up.
Thanks for any and all help :santa2:December 18, 2007 at 10:42 pm #756900AnonymousInactive
lol …sorry for the extra ‘e’ tried to edit but cannot for some reason.December 19, 2007 at 9:01 am #756927
Just an update on this… the CasinoShare Customer Service Manager is on the case, and will be posting on the relevant forums in order to deal with the issues at hand.