Get exclusive CAP network offers from top brands

View CAP Offers

Late Payments for September

[bsa_pro_ad_space id=2]
  • This topic is empty.
Viewing 10 posts - 31 through 40 (of 40 total)
  • Author
    Posts
  • #656419
    Anonymous
    Inactive

    I haven´t received my commission from firstgrand.com – even though the promise payout by the 9. each month.
    hey are not responding to emails either!!!

    Barcley
    http://www.casinogeld.de

    #656428
    Anonymous
    Inactive

    received from firstgrand via Neteller (October 14).

    #656543
    Anonymous
    Inactive

    Ok – Got my Rewards check ….

    Have you received Brightshare yet?

    #656577
    Anonymous
    Inactive

    Originally posted by arkyt
    Ok – Got my Rewards check ….

    Have you received Brightshare yet?

    I received brightshare last Sunday :)

    #656939
    Anonymous
    Inactive

    Vegas Affiliates is late, aren’t they supposed to pay on the 30th?

    I also noticed something weird about the stats – it doesn’t always correctly carry forward balances for some casinos to the next month if a payment is due. Not that the amount is particularly large this month for the casino in question ($7.44) – but the month before that it was $125 for a different (which, fortunately, is showing in the carryover stats this month, go figure).

    Yeah, I know, it’s the weekend – but with all due respect a program that pays this late in the month could at LEAST make an effort to pay BEFORE the weekend…

    #656998
    Anonymous
    Inactive

    Hi Spearmaster,

    Let me address those issues one by one:

    1/ Payment report:

    As you might have noticed, we are in the process of modifying the look and feel of our backend affiliate program.

    The problem you mentioned in our payment report was a display bug…
    A merchant did not show in the payment report if no activity was recorded for the month.
    While the positive commissions were correctly carried over from one month to another,
    sometimes a specific casino would not display, as no activity was recorded, even though the carryover figure from the previous month was positive.
    Our developer has been working on it as soon as I read this post, and the problem has now been fixed.
    All casinos now show in the payment report, even if no activity is recorded.

    I do apologize for the confusion and would like to thank you for pointing this out…

    2/ Commission payment:

    All Vegas Affiliates payment were sent last friday.
    However we were informed today that Neteller denied the commission transfer to a handful of our affiliates,
    including yourself, on the basis that the Neteller addresses provided are incorrect…

    We are trying to sort this out with Neteller, as the email addresses we provided them with are exactly the same that were accepted in the past.
    In any case, this should be resolved today as well, and you will be notified by email as soon as the payment has been successfully sent.

    Thanks for your patience, understanding and feedback while major work is under way in order to make Vegas Affiliates what you would like it to be.

    Best regards,

    Pierrick Lévêque
    Affiliate Manager
    http://www.vegasaffiliates.com

    #657003
    Anonymous
    Inactive

    Sorry about that – appears somehow my Neteller address was the wrong one… but in any case I look forward to seeing the display bug fixed :)

    #657005
    Anonymous
    Inactive

    I might not have been clear enough…hehe…The bug was fixed a couple of hours ago, as mentioned in my previous post :)
    The report is much clearer now.
    In any case, feel free to contact me on this issue or any other, as this is the perfect time to get extra feedback while we are working on improving the program…

    Pierrick Lévêque
    Affiliate Manager
    http://www.vegasaffiliates.com

    #657566
    Anonymous
    Inactive

    For October comissions the only program i’m waiting on is Wagershare :( , as spearmaster said there is no excuse for affiliate programs paying late.

    #657597
    Anonymous
    Inactive

    Sorry all.. LOL… I was away on a trip and just got back.

    Will start a new thread if it’s okay with Professor.

Viewing 10 posts - 31 through 40 (of 40 total)