Is this payment deduction correct?

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  • #630247
    multirake1
    Member

    I am on a rev share + £1 CPA basis with one casino. For April I had positive balance, but below the payout threshold, so it was held over. For May I had negative balance. For June I had positive balance. I have just checked my earnings report which has been updated to end of June, and they have deducted the negative balance for May from my total for April and June. Can they really do that? I already lost all my rev share and CPA for May, and now they want to take the negative balance too from my June pay?

    Also, whenever I have winners, i.e. end the month with negative balance, they also take the CPA amount for that month too. How can that be right. I know it is standard practice, but is it right to do that? CPA is cost per aquisition. They aquired the new players from me, but because some players won (maybe not the new ones aquired in that particular month) they don’t pay the agreed CPA. Its not really about the money, for its only £1 for each player, but its the principal. I lose all around, but the casino never loses.

    #833714
    misswigg
    Member

    This arrangement doesn’t sound usual at all. One pound CPA?! not CPL? What did you agree with them & which casino is it?

    #833721
    gokken
    Member

    £1 CPA, wtf?
    Are you sure it’s not £1 CPL (cost per lead).

    Regardless, deducting CPA or CPL from your earnings based on losses is, just dodgy. From what your saying, I’d be kicking these clowns to curb. Who is this clip joint?

    #833751
    multirake1
    Member

    Thanks for your replies. It seems I was too hasty in checking my earnings report (1st day of the Month) as it has now been adjusted and the deduction has been amending, meaning I should get my payments in full for April and June, without the negative balance for May being deducted. This casino does not have negative carryover so I knew this could not be right.

    As for the one pound CPA, yes it is definately CPA. They offer it as standard I think, however its worthless when they keep taking it back when my account ends the month with negative balance, as is happening more frequently.

    I queried this once before with one of the Affiliate managers, and they just said its standard practice to take back the CPA if your account goes into negative balance. It may well be standard practice, but in my mind it is theft.

    This casino is licenced in Gibralter. I am thinking to make a complaint to the licencing authority about it. Or you have any better ideas?

    #833752
    gokken
    Member

    I’ve had a few hybrid deals over my time and even though I might get hammered one month, I still receive the CPA for each new depositing player, regardless of the final NGR at the EOM.

    As far as complaining to the GGC, another BIG waste of time.

    Reiterating if it was me I’d kick the program to the curb.

    #833753
    misswigg
    Member

    Definitely your CPA should be paid whether your players win or lose, you should name the casino to warn other affiliates

    #833780
    gokken
    Member

    @Caseym 252279 wrote:

    you should name the casino to warn other affiliates

    If it’s important enough to bring here then I agree, it’s important enough that others know who this casino is, so they too don’t run foul of this bizarreness ;)

    #833784
    multirake1
    Member

    @AussieDave 252314 wrote:

    If it’s important enough to bring here then I agree, it’s important enough that others know who this casino is, so they too don’t run foul of this bizarreness ;)

    Ok, fair deal. It is more than one casino. It happens regularly.

    LadyLucks Casino
    Moobile Games
    mfortunes Casino

    There may be others that I can’t remember right now, but they are the main ones, and I am fed up with it. I have lost a lot of money not only from negative balance rev share at the end of the months, but also from them taking my small amount of CPA too. It seems like everyone wins except me, the one doing all the hard work :(

    #833787
    gokken
    Member

    @Gossel 252319 wrote:

    LadyLucks Casino
    Moobile Games
    mfortunes Casino

    To be honest I’ve never heard of them. So I do what I do best, I dig.

    NB – If I’m unaware of who an affiliate program is or a casino I do some research first. Throwing up any old place on a wing and a prayer, not only risks you not being paid but players too. Which ultimately reflects badly on your site. Just some food for thought ;)

    Their Gibraltar license is correct (Gaming RGL No. 047) and Probability Plc is their corp site (probability.co.uk).

    While everything checks out, it doesn’t mean their operating a clean business.

    We only have to look at what Ladbrokes did to USA affiliates and what other gaming venues who are also licensed in Gib are capable of. A Gibraltar gaming license may have accounted for something a few years back but now, I’m not so sure.

    Were we all conned into thinking Gibraltar was a safe place? It seems that way, given the piss poor handling of the rigged BetFred Hi/Lo game by the Gibraltar Regulator.

    The following is a list of online gaming entities directly connected to Probability Plc:

    Brands
    Lady Luck’s Casino | Touch My Bingo | Moobile | Ring Ring Juegos

    Whitelabels
    Bingonightin | Lottery Casino | Euromillions | Mrmobi.com | The Sun Mobile Casino
    My Mobile Casino | Fruityphone | Ohmymobile.com | Hoppy | Slotso.com
    Jacquespot.com | Super Free Slots | Lottery.co

    Partner Sites
    Blue Square | Mecca Bingo | G Casino | Paddy Power

    #833790
    misswigg
    Member

    I think these might all be looked after by Income Access? I think I have definitely been emailed by IA wanting me to promote one of the mobile brands

    #833992
    gokken
    Member

    Their listed and certified by AGD:
    Probability Affiliates

    Maybe post your grievances there, you might get some help, given it’s a certified program.

    #834085
    multirake1
    Member

    Thanks for latest replies. We had some pretty bad times here with fires, so I haven’t been online for a while. I just wanted to say, the casinos above are all looked after by Income Access. I have been with them for about 4 years, maybe longer. I have made good money with them, always seemed honest to me, and I won twice on competitions they held, as best affiliate (sent most depositing players in one month etc), they paid me cash winnings. They have always seemed reputable, but the past 6 months or more, I am wondering… How come I bring less players now (rankings not so good on Google) yet I have far more winners then ever before, often resulting in negative balance at month’s end. And the £1 CPA thing where they take it back if I have negative balance is likely to be the straw that breaks the camel’s back, if you understand what I mean. I may well post my greivances as suggested by Aussie Dave on the link provided, but right now we have to clean up from the fires, we are lucky not to have lost our home or our lives, and I could do without losing my month’s income again ;(

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