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I need to vent this off !!!!!

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  • #603157
    Anonymous
    Inactive

    OMG !!!!!

    After taking a break from sportsbetting for a while I decided to open a new account with a different company because my BetWWTS and Pinnaclesports accounts are no longer open because of my US citizenship.

    Anyways (I decided not to name the company.)

    After only having this account for 3 days I received a call when I was away from home. The representative from this company told somebody other then myself at my house that I had an account with this company and I need to call him back right away because of first deposit specials with new accounts for the NBA championship.

    What business did this rep have telling people at my house that I had an account with this site in the first place???

    I’m sorry, but this is totally unacceptable .. My account should be nobody’s business but my own. Let alone this rep telling someone about my sportsbook account, he told them I just opened it and told them the company (site.)

    I can’t believe it. The reason I signed up with this company in the first place is because of they are highly reputable and completely financially stable.

    You would think for being in the business for over 20 years they would know not to discuss accounts with any other person other than the account holder.

    I’m not one to complain too much about things, but I found this one unacceptable. I actually emailed their support and complained. I don’t want to get anyone in trouble, but to me this was uncalled for.

    Was I wrong for complaining??? I honestly did it out of a brief rage :shooter:

    #738831
    Anonymous
    Inactive

    No, you were right in being angry. When you sign up with a sportsbook, there should be no reason why they should ever discuss your account with anyone but yourself. I would be angry too, but I would like to think this was just a hungry agent cold calling trying to drum up some business and get some stars after his name instead of it being standard practice with the company. But you won’t really know unless you talk to a manager and ask them what their policy is with certain scenarios. If this is not standard policy, I would just chalk it up to a young telemarketer that is not up to speed yet and let it go.

    #738833
    Anonymous
    Inactive

    You were right :)

    Basically it was just new guys on the job. I was just initially shocked when I came home and had to hear :banger: from someone else about this guys message… LOL

    Oh well, life goes on..

Viewing 3 posts - 1 through 3 (of 3 total)