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April 28, 2008 at 9:39 am #766711
Anonymous
Inactivehere i made a screenshot
you can see the stats are sure strange
I have no Rev on the deposit, but I have a minus on the exact bonus givenApril 28, 2008 at 11:48 am #766714
patrickidmgMemberHi Bonus Paradise
Thank you for bringing this to our attention. We will look into it immediately and report back to you as soon as an audit of the stats are completed..
In regards to the Player, could you please supply their details so we can get you the full picture. Feel free to PM this to us here, and we will get back to you.
Thank you
Commission Account
April 28, 2008 at 11:55 am #766715Anonymous
Inactive@CommissionAccount 161026 wrote:
Hi Bonus Paradise
Thank you for bringing this to our attention. We will look into it immediately and report back to you as soon as an audit of the stats are completed..
In regards to the Player, could you please supply their details so we can get you the full picture. Feel free to PM this to us here, and we will get back to you.
Thank you
Commission Account
thank you
I have contacted that player already via e-mail and asking if he would be so kind to let me know his username at the casino, If i hear back i sure let you know,
Thanks for looking into, I hope we can now find out whats up with this stats.Regards
MarinaApril 28, 2008 at 10:29 pm #766790Anonymous
InactiveThanks for being on this Stephen – Comissionaccount
got your PMs and feel already better just to know you are on it.thanks
MarinaApril 30, 2008 at 11:03 pm #766998
patrickidmgMemberBonusParadise, once again, thank you for bringing this to our attention.
As we first thought, the issue relates to the new download casino we recently launched. We are currently implementing the upload of all data, and we will then backdate it from the beginning. Your players are one of the few that are using this solely, and it has accordingly affected your stats (as it appears they aren’t playing…)
Once we implement the data, you will receive all moneys (this should be within 2 weeks). I have PM’d you the amount your players have lost…
Commission Account
May 2, 2008 at 10:50 pm #767170
affiliategodMemberI also find the stats disturbing. I have deposits showing but, no income for the past couple of months. I’d even be happy with a minus as it would be showing “something”. All my stats are showing are the deposits and no activity. Strange….
May 3, 2008 at 1:17 am #767173
patrickidmgMemberHi More4me
Please advise your username and we’d be pleased to look into this for you as well.
Thanks,
Commission Account
May 3, 2008 at 1:22 am #767174
affiliategodMemberHi there!
Thanks for your swift attention. My user name is: more4me
Please feel free to email me and or post the result of your findings.
May 6, 2008 at 5:52 am #767312
patrickidmgMemberMore4win
As with BP, the reason for the strange stats is that your players have played the download casino and we currently are not importing their stats. Our sample stats are being tested currently, so we won’t be too far off to getting this for you.
Please see your PM with the exact revenues thus far.
Thanks,
Commission Account
May 6, 2008 at 6:08 am #767313
affiliategodMemberThanks for your assistance in this matter. I sent a pm back at ya:)
May 26, 2008 at 4:26 pm #768533
biggygMemberlet me know how this worked out , i was just about to sign up til i read this thread
May 26, 2008 at 8:10 pm #768545
affiliategodMembercasinobounsguy,
As it was explained earlier:
As with BP, the reason for the strange stats is that your players have played the download casino and we currently are not importing their stats. Our sample stats are being tested currently, so we won’t be too far off to getting this for you.
In short, I do have revenue. It is just not showing in the stats. On a good note, Stephen did pm me with an estimated amount that I should be receiving via ASP in June for my earnings.
I would say, go ahead and sign up. If you have any problems, Stephen is just a pm away. He has always gotten back to me within hours. No more the 12 hrs. That’s top notch support in my book.
Best of luck with the program:hattip:
May 26, 2008 at 9:39 pm #768549
patrickidmgMembercasinobonusguy;163374 wrote:let me know how this worked out , i was just about to sign up til i read this thread
CasinoBonusGuy
I am working on having these stats updated ASAP. Sportsbook are working with RTG to make sure everything is included…None of the CA team are letting this slip…
Commission Account
May 26, 2008 at 11:42 pm #768555
affiliategodMembercasinobounsguy,
See, what I told ya…Stephen (Commission Account) doesn’t rest. He’s on thejob 24/7. You can trust you will be in good hands.
June 6, 2008 at 7:22 am #769504Anonymous
InactiveI want say thanks to Stephen
he is really on this non stop, and I trust him,
He proofed that there is all tracked, so there should be no problems
they just need bit time to get stats showing correct in our program.Many thanks for your effort Stephen
Marina
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