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Have you tried contacting them here?
They do answer their forum.
http://www.casinoaffiliateprograms.com/bb/vegas-affiliates.0140.html?
was odd, but once I posted to this forum within 30 minutes I was contacted by e-mail. Still no one has called me directly which I have requested over and over many times.
bmanhour
I tried requesting a phone call once. About 8 months to a year ago. I asked repeatedly, but no phone call and the emails were hit and miss.
This group is very slow with support. It takes on average 3-4 weeks to get a response via email if you get one at all.
They also to my knowledge have not updated their banner selection in over a year. :devil:
Yeah, they are not what they used to be.
Still, they usually answer if you post in their forum.
Trust me, they are reading their forum now.
They also usually sort any issues out . I have in a previous lifetime worked for them and do feel for their affiliate team . Please dont ask questions – suffice to say that they work under very difficult conditions and do a very good job . The difficulty is not a financial one btw
I have been promoting them for years and have always been paid – true hardly ever on time but i get paid unlike some other places i can think about .
Some places also do not like to be contacted by phone or hand out telephone numbers but if you do have an issue and give them your number i think that they should be calling you though – If you are reading this VA take note guys.
Max has always sorted me out – i dont know the new guy yet but things do seem to be on the up there .
VA Aff manager Kamiel told us (on GPWA )several days ago that she would be out of office. She had to fly back to South Africa to deal with a family emergency.
Her email is kamiel [at] vegasaffiliates.com. She will try to reply all emails, but don’t worry her responses will be delayed.
I have got some stats problems with VA. More clicks as in my counter report than from the VA stats.
Anyone having the same problem ?
Rick
Hi Rick,
We were aware of the issue with clicks, and the problem has been resolved. We have run a number of tests on our side after implementing the fix, with positive results. Please let me know if the problem persists, such that we can investigate further.
I would also appreciate it if any other affiliates, who see problems with the stats, could let me know via email at: [email protected]
aksana / ioc: thanks for the vote of confidence. I am back in the UK now, and am available to handle all queries directed to me. On a side note – just thought I would point out that I am male. Would hate for an affiliate who has never met me before, expecting to see a good looking woman at a conference, ending up seeing my ugly mug and being disappointed
.Regards,
Kamiel Mahomed
Affiliate Program ManagerVegas Affiliates
On a side note – just thought I would point out that I am male.
I caught that.
Hi Kamiel,
I think the stats has been resolved.
I check again this week.
Thanks for posting your comment on this.
regards
Rick@kamiel 146940 wrote:
Would hate for an affiliate who has never met me before, expecting to see a good looking woman at a conference, ending up seeing my ugly mug and being disappointed
.
What about an affiliate who had met you before?
Good to see you again, Kamiel. Hope you did well on that Emperor’s slot before you headed back to the UK.
Hi Rick,
As mentioned, please do not hesitate to let me know if the problem persists on your side, and I will do my best to have the matter resolved.
Spearmaster: was great seeing you as well. Afraid the Emperor slot did not treat me too kindly, as is to be expected with slots
Hope you had better luck. Keep well and stay in touch.
Regards,
Kamiel Mahomed
Affiliate Program ManagerVegas Affiliates
