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Havana Club to be phased out

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  • #688270
    Anonymous
    Inactive

    What will happen to the current players that I have with Havana Club?

    Thanks
    Kat

    #688383
    Anonymous
    Inactive

    Hi Kat;

    Your current players at Havana Club will not be affected in any way: They will still be able to play as per normal with the retention efforts being kept up by Fortune Lounge to keep them playing.

    From the 15th of May, when a player clicks on a Havana Club banner or link they will be taken to a dual-branded (Havana Club and Platinum Play) page that will tell them they are being re-directed to Platinum Play. This page will have a download button for Platinum Play.

    Thanks,

    Marvyn H

    #688391
    Anonymous
    Inactive

    I should have been more specific in my question:

    What about the current players that I am now earning revenue from. How will I continue to be compensated for them?

    #688392
    Anonymous
    Inactive

    Kat;

    There will be no difference in how you get compensated, these players will carry on playing as per normal and you will get paid for them as per normal.

    The casino itself is not getting closed for existing players, only for new players.

    Hope this clears it up.

    #688401
    Anonymous
    Inactive

    That clears it up, and thank you very much for your prompt response.

Viewing 5 posts - 1 through 5 (of 5 total)