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I haven’t either.
Nope, not here either.
Thank you for letting me know guys, did you noticed at all any kind of adjustments in your stats on Tuesday (25.09.07) ?
can someone with a rakeback site put a comment on this post please. Apparently this e-mail was sent out not to all affiliate but only to affiliates with rakeback …? Please let me know guys, thank you again. Carlo.
Hi all,
Email notification about these technical issues was received from Focalclick on 9/21/2007 7:17 PM.
In the last few days, our programmers have encountered
technical issues relating to the exporting and display of
player statistics onto the FocalClick systems. This would
result in online stats not being updated in the last 2 days.
They anticipate full restoration by this coming Monday.All player tracking and data collections systems are
unaffected. All traffic metrics continue to be collected as
normal and when the reporting systems are back online,
all statistics will be updated.Please hold off any “untracked” player requests until at
least next Tuesday. I apologize for the inconvenience.Kind Regards,
As far as I’m concerned, technical issues etc like these are common and happen with all poker rooms. Even the biggest ones. So no need to panic, they’ll sort them out.
So rakeback affiliates are on a special email list at focal or what conclusions can be drawn from this?
Goldfinger;140348 wrote:So rakeback affiliates are on a special email list at focal or what conclusions can be drawn from this?well i think at this point focalclick now should start reply to your questions…
@Goldfinger 140348 wrote:
So rakeback affiliates are on a special email list at focal or what conclusions can be drawn from this?
Yes, I periodically send emails to rakeback affiliates as regular affiliates do not like to receive mail about rakeback issues. For instance, new rakeback levels or new rakeback rules. This does not concern non-rakeback poker affiliates.
If I can answer any other questions please do let me know.
Kind Regards,
Mark
Now that we know for a fact that the e-mail was originally sent at least to other rakeback affiliates, we are more relaxed about the original issue.
Focalclikc ensured us that we are now in their rakeback mailing list, this should avoid further issue in the future. Thank you for anyone how helped us with this post.
Regards, Carlo
