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  • #728034
    Jimm
    Member

    Hi there,

    Thanks for letting us know about this… I am getting our techies on it immediately. As soon as the issue is resolved, I’ll let you know.

    Regards,
    Lawrence.

    #728035
    Jimm
    Member

    Hi again,

    Just a quick note to say that the G3 Partner site and banners are up and running again :clapper:

    Thanks,
    Lawrence.

    #731551
    Anonymous
    Inactive

    They are not tracking my stats correctly.

    Thanks

    #731579
    Anonymous
    Inactive
    Cash2C wrote:
    They are not tracking my stats correctly.

    ThanksCan you elaborate on this a bit? How do you know? Just curious.

    #731582
    Anonymous
    Inactive

    Hi, I apologize for not explaining, very busy. I notice that each day the stats are different, sometimes they show a couple of downloads with many impressions/clicks and at other times, like today, it is showing 2 impressions for March which I know isn’t correct. I have temporarily removed the banners.

    Update: Well, I just checked again and now they are showing 10 impressions and 1 click but earlier today they showed the 2 impressions, it changes rather frequently.

    #731593
    Anonymous
    Inactive

    You should take screenshots each time to show what is happening and post here. That would give us a better idea of what is happening and then we could all check our own stats to see if it is occurring in our accounts as well.

    #731705
    Anonymous
    Inactive

    Good idea lol, I am taking screenshots starting today, I just took the first one which once again shows 0 across the board for March.

    #731707
    Anonymous
    Inactive
    Cash2C wrote:
    Good idea lol, I am taking screenshots starting today, I just took the first one which once again shows 0 across the board for March.

    care to post the screenshot to start the series? :hattip:

    #731710
    Anonymous
    Inactive
    #732070
    Anonymous
    Inactive
    #732074
    Anonymous
    Inactive

    Very interesting.

    I wonder what’s up? :tooconfus

    #732791
    Anonymous
    Inactive

    The G3 banners and links are not working.

    #732801
    Anonymous
    Inactive

    Can someone from G3 or Playshare please comment on the screenshots posted earlier in this thread?

    #732806
    Jimm
    Member

    Hi all,

    I have had a look at these screenshots, and they really do look strange. I have received a couple of queries from affiliates about the stats reports on the PlayShare Affiliates website, so I have the techies investigating this as a priority.

    I will let you know of any developments – and thank you for bringing this to my attention!

    Regards,
    Lawrence.

    #732807
    Jimm
    Member

    Hi again,

    I have just had word that the queries that update the stats were failing. This issue has now been resolved and the stats fully updated, so all should be OK now.

    Please can you check your stats and let me know if this has resolved the problem.

    Thanks,
    Lawrence.

Viewing 15 posts - 1 through 15 (of 15 total)