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The APCW audit has identified a cross-branding anomaly that we have confirmed and are addressing. The programming adaptation will identify all players not credited to Affiliates, and in every case the Affiliate will be advised of the players and the commission impact, which will be settled in full as soon as the exercise is complete.
Works for me.
I have to say that is a professional response to a professional audit and once the anomolies are concluded then fair play. It sounds like the main issue with tracking is a Microgaming error. That said, laying all blame aside, it shouldn’t have to wait for an in-depth audit by affiliates to point out the problem. But one can see why FA would trust MG to have tested their product fully.
Don’t ReferBack use the same MG “Buddy” software?
That is my concern and has been since I heard of the audit results.
Perhaps APCW will check on this, or maybe Referback will be proactive here?
I, personally, did not like their response about:
slickstreet vs FA
Seems a little too fishy to me. How did the APCW ‘players’ end up with slickstreet tags?? If slickstreet’s tracking is so poor, then why are they still using them.
There have been so many issues relating to this marketing group, I just don’t understand why they are not shitcanned.
I thought FA’s response was adequate. Thank you, APCW for your investigation into this. I do hope Referback will follow suite on this issue (buddy thing) and address the errors BEFORE Integrity has to audit, it would save a lot of time.
I appreciate Fortune’s enthusiasm about fixing these issues, and their commitment to make restitution.
HOWEVER, there are some statements which they made that the APCW takes serious issue with. These have been emailed to David and we await a quick reply so that we can post these as they get resolved.
Oops, double post
edited to remove one of them :1Dopey:A big Kudos for you, Integrity:
Thank you very much for all the hard work you have put into this industry. The testing and reporting were done professionally, and you did an outstanding job.
Fortune Affiliates have taken the time to compose a comprehensive response, and, as far as I can see, they addressed the issue quite well.
I have faith that all the kinks will be ironed out.
It’s heartwarming to see such a fantastic example of cooperation within the industry.
:clapper: :clapper: :clapper:
